EMERGING MODES OF BUSINESS
Gautam Rath, Naman Mohanty, Pranayranjan Mahala,
What is e-Business?
• E-business (electronic business) is the conducting of business on the
Internet, not only buying and selling but also servicing customers and
collaborating with business partners.
• The processes and tools that allow an organization to use Internet-
based technologies and infrastructure, both internally and externally,
to conduct day to day business process operations.
What is B2B Commerce?
• Stands for Business to Business as in businesses doing business with other businesses.
• On the Internet, B2B (business-to-
business), is the exchange of products,
services, or information between businesses.
• Can even take place between the same firm by
exercising a real-time control over it's stock-in- transit
What is B2C Commerce?
• Stands for Business to Customers as in businesses selling products or services to end-user
• Not just selling goods online, but advertising, delivery of
products, etc. also comes under this.
• B2C allows a business to be in touch with its customers around
• E-commerce decreases the distance between producers and consumers.
Consumers can make their purchase without entering a traditional shop.
What is C2C Commerce?
• Abbreviation for consumer-to-consumer commerce; that is,
commerce with no middle business people
• Here, even a common man, becomes a businessman
• Best for businesses with no estabilished market mechanism,
eg: selling old books.
• A consumer who has used the specific product can let other
potentional customers know about the pros and cons of the product.
What is Intra-B Commerce?
• Parties are here involved in the electronic transactions are from one given business firm
• They use 'Intranet', not the 'Internet'
• They use the Interanet, for managing interactions and dealings amongst various
departments of a firm.
• Leads to efficient inventory and cash management, greater utilisation of machinery and
plants, effective handling of customers, etc
• Virtual Private Network (VPN) enables employees to not come to office and work from
Benefits of e-Business
• Easy to form
• Global access
• Easy accessiblity
• Consumer friendly
• Customized Products
• Movement towards paperless society
• Time and effort saving
• Wide range of payment options
Limitations of e-Business
• Lack of personal touch
• Lack of security
• Tenchincal drawbakcs
• Ethical concers
• Requires Technical knowledge
• High Risk
• Shipment delay
• People's resistance
• Ethical fallouts
Despite the limitations, e-commerce is the way
• Step 1: Finding an appropriate and reliable shopping website and registering on it.
• Step 2: Browsing the products and selecting the desired ones with the place of delivery.
• Step 3: Proceeding to the payment window and choosing a suitable mode of payment.
Step 1 Step 2
Modes of Payment
• Net-Banking Transfer
• Credit or Debit Cards
• Digital Cash (Bitcoins)
• The process of contracting out less important (i.e., non- core) business activities to external
agencies that are highly specialised in those business activities.
• In outsourcing, companies contract out certain activities to other firms that specialise in
• Generally, non-essential activities that are contracted out.
• Activities may be outsourced to a third party.
Advantages of Outsourcing
• Focusing of attention on core activities
• Quest for excellence
• Cost of operation are reduced
• Helps in generating employment oppurtunities
• Growth through alliance
Disadvantages of Outsourcing
• Confidentiality breach
• Ethical concers
• Resentment in the home countires