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Published in: Business, Education

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  1. 1. H.No: 185, Bharat Nagar, Ashok Vihar Ph-IV, New Delhi 52, E-mail: PH.NO 011-64543519 MOBILE-9971713844 GAURAV SHARMA CAREER OBJECTIVE: To explore my potential and acquire skills which will help me to pursue my career with an organization in challenging & creative environment. PROFESSIONAL QUALIFICATIONS: • Certified in soft-skill and customer care from Akiko. • Pursuing Master IN Business Administration from Algol school of Technology. ACADEMIC QUALIFICATIONS: • from Agra University. • Senior secondary from NOS. • Secondary from CBSE. EXPERIENCE: MARCH-04 TO SEP05 SPANCO TELESYSTEM Team Leader  Responsible for handling outbound team to collect the customer feedback regarding the new connection.  Providing detail to the client about daily performance.  To work as a bridge between the client and the company internal department.  Responsible for stimulating the individual potential to achieve the objective of the team.  Keeping the track of the daily performance of the executive.  When performing as executive awarded as the best quality officer & star of the month. AWARDS: • Best Quality Officer from client (AIRTEL). PROJECT UNDERTAKEN: • Worked with to market there product in north India.
  2. 2. STRENGTH: • My strength is my dedication toward my profession and adeptness. PERSONEL DETAIL Father name : Mr. Harbans Sharma. Date of Birth : 13021986 Sex : Male Marital Status : Single Hobbies & Interest : Go-Karting Language known : English & Hindi Event Participated : 2nd European Higher Education Fair, Education fair by Hindustan Times Nationality : Indian Shifts : Flexible Date: Place: (Gaurav Sharma)