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Until 2017, the intranet homepage of Brookhaven National Laboratory had not been substantially redesigned since 2004. In the intervening 13 years, ideas about web design, content strategy, information architecture, and the function of an employee intranet changed dramatically. Our redesign project addressed the need for an intranet that better served Lab employees as an information resource that made their daily work lives a little easier. This talk reviews how user data was collected and analyzed to arrive at a final product.