Wegmans and Its Employees

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Wegmans relationship with its employees and the work environment.

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Wegmans and Its Employees

  1. 2. CONTENTS <ul><li>INTRODUCTION </li></ul><ul><li>HISTORY OF WEGMANS </li></ul><ul><li>VALUES AND WORKCULTURE </li></ul><ul><li>BENEFITS GIVEN TO EMPLOYEES </li></ul><ul><li>FUTURE OF WEGMANS </li></ul>
  2. 4. INTRODUCTION <ul><li>MAJOR GROCERY RETAIL STORE IN U.S </li></ul><ul><li>RANKED 3 rd BY FORTUNE </li></ul><ul><li>LOW ATTRITION RATES </li></ul><ul><li>GOOD CUSTOMER SERVICE </li></ul><ul><li>HIGH PAY AND BENEFITS TO EMPLOYEES </li></ul>
  3. 5. History
  4. 6. <ul><li>Opened Home improvement center </li></ul><ul><li>Purchased Bilt-Rit Chase-Pitkin Inc </li></ul><ul><li>Expanded Bilt-Rit chain </li></ul><ul><li>Daniel became the president in 1976 </li></ul><ul><li>Developed private label buying and its brand item chain wide </li></ul>1970’s 1980’s 1990’s <ul><li>1 st Pvt. Company offered child care service </li></ul><ul><li>Became a most popular supermarket chain in </li></ul><ul><li>NY </li></ul><ul><li>Positioned it as an advocate of better health and nutrition </li></ul><ul><li>Launched ‘Strive for Five’ </li></ul><ul><li>Opened stores outside NY state </li></ul><ul><li>Installed ATM’s & provided service </li></ul><ul><li>Federal credit union for employees were created </li></ul><ul><li>Fortune Rated best supermarket in US for customer services </li></ul><ul><li>Launched Work Scholarship Connection </li></ul>
  5. 7. 2008 <ul><li>Ranked #3 on the Fortune </li></ul><ul><li>Celebrated consecutive 11 years of being on Fortune magazine’s “100 Best Companies to Work For. </li></ul>
  6. 8. WEGMANS WAY <ul><li>INSTORE EXPERIENCE </li></ul><ul><li>ATTRACTIVE DISPLAYS,FRESH PRODUCTS </li></ul><ul><li>INNOVATIVE IDEAS – COOKING CLASSES </li></ul><ul><li>VARIETY IN PRODUCTS </li></ul><ul><li>INCREASE IN SALES </li></ul>
  7. 9. WORKING AT WEGMANS <ul><li>BEST RETENTION RATES </li></ul><ul><li>SKILLSET OF EMPLOYEES </li></ul><ul><li>QUOTES FROM NEHRA(northeast human resource association) </li></ul><ul><li>WEGMANS VALUES SYSTEM </li></ul>
  8. 10. FIVE VALUES : <ul><li>1.We care about people </li></ul><ul><li>2.High standards are a way of life. We pursue excellence in everything we do </li></ul><ul><li>3.We make difference in every community we serve. </li></ul><ul><li>4.We respect our people </li></ul><ul><li>5.We empower our people to make decisions that improve their work and benefit our customers and our company. </li></ul>
  9. 11. <ul><li>WEGMANS MOTTO –”Everyday you get your best” </li></ul><ul><li>KNOWLEDGEABLE EMPLOYEES —CORE COMPETANCE </li></ul><ul><li>TRAINING TO EMPLOYEES </li></ul><ul><li>REQUEST FROM CUSTOMERS </li></ul>
  10. 12. Employee Empowerment <ul><li>Collaboration & Experimentation </li></ul><ul><li>Non- Hierarchical set-up </li></ul><ul><li>Go out Permission </li></ul><ul><li>Impact on Sales </li></ul><ul><li>Reduced spoilage </li></ul><ul><li>Credit </li></ul>
  11. 13. <ul><li>Health taken care </li></ul><ul><li>Switch to generic drug </li></ul><ul><li>Saved US $ 2 million </li></ul><ul><li>Trust </li></ul><ul><li>Innovation welcomed </li></ul><ul><li>Product list presented included </li></ul><ul><li>Inventory control </li></ul>
  12. 14. Generous Employee Benefits @
  13. 15. Health and Life Insurance Profit Sharing
  14. 16. Educational Initiatives
  15. 17. Scholarships <ul><li>Foundation for the future </li></ul><ul><li>To improve qualification </li></ul><ul><li>College tuition reimbursement </li></ul><ul><li>For both full and part time employees. </li></ul>
  16. 18. Types of scholarships <ul><li>Wegmans employee scholarship program </li></ul><ul><li>(US$ 59 million spent on 19,000 employees) </li></ul><ul><li>Wegmans youth program </li></ul><ul><li>(US$54 million spent on 17,500 employees) </li></ul>
  17. 19. Now, lets hear to Kevin (Distribution In-Charge) at Wegmans School dropout. Has a family to take care. Can he work and also finish his education?
  18. 20. Kevin “ I don’t think there are very many companies out there, hand them your school schedule and them work around your school schedule&quot;
  19. 21. Recognitions <ul><li>Awarded The American Business Press Points of Light Award. </li></ul><ul><li>New York used the program as a model. </li></ul>
  20. 22. More Benefits!!! <ul><li>Top salaries </li></ul><ul><li>Satisfying work experience </li></ul><ul><li>Blue Cross/Blue Shield medical insurance </li></ul><ul><li>Vacation pay </li></ul><ul><li>401 (k) Retirement Plan </li></ul><ul><li>Adoption assistance </li></ul><ul><li>(Source: wegmans.com) </li></ul>Happy Employees
  21. 23. The human touch story
  22. 24. Culture nurturing…..through
  23. 25. Storytelling… <ul><li>Informal story telling mechanism </li></ul><ul><li>Formal story telling mechanism </li></ul>
  24. 26. <ul><li>Top management </li></ul><ul><li>Employees at each level </li></ul>Participation….
  25. 27. Formal storytelling mechanism <ul><li>Meeting in a box program </li></ul><ul><li>“ Who we are” </li></ul>
  26. 28. Contents… <ul><li>Experiences of top managerial </li></ul><ul><li>Experiences of middle level employees </li></ul><ul><li>Experiences of lower level employees </li></ul><ul><li>Stories about the success </li></ul><ul><li>Stories about the failures </li></ul>
  27. 29. Benefits….. <ul><li>Employee articulates the organization’s vision </li></ul><ul><li>Living organization's value </li></ul><ul><li>Helps in solving problems of each other </li></ul><ul><li>Taking corrective measures </li></ul><ul><li>Motivates employees </li></ul><ul><li>Helpful for new employees </li></ul>
  28. 30. At the forefront
  29. 31. Key factors of success.. <ul><li>Core competency of excellent human resource </li></ul><ul><li>Slow pace of expansion </li></ul><ul><li>Adequate employee trainings </li></ul><ul><li>Expansion after full preparation </li></ul>
  30. 32. Cont… <ul><li>Allotment of existing employees in the new expansion </li></ul><ul><li>Family owned company </li></ul><ul><li>Regular interactions with employees </li></ul><ul><li>Not answerable to outsiders </li></ul><ul><li>Low attrition rate </li></ul>

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