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  1. 1. Gamal Seliem PortfolioRetail is details Retail & Technical Trainer Gamal Seliem Portfolio Retail is details Gamal SeliemMosaad Senior Technical Trainer at Ragab Sons (Full time) Being in the career of sales for almost 20 years,( SAUDI MARKET & EGYPT AND GEMANY ) was a great impact on my self and my profissional life, I’ve gaind many of Sales tichniques, skills and approaches, adding that to my personal talents with human interaction, and sencing customer's needs, I confidentaly reached high stage of mastering and closing sales deals, with different level of customers, volumes, coupled with succesful sales force management experince. Contacts Cell phone: (002)01141337509
  2. 2. Gamal Seliem PortfolioRetail is details Training programs HR consultancy Event guest speaker My services Retail training programs ______ Technial Training Programs ________ Soft Skills Training programs ________
  3. 3. Gamal Seliem PortfolioRetail is details DEVLOPMENT&TRAININ G MANGER (AWLAD RAGAB MARKET) Egypt 66 BRANCHES April 2011 – Present( HOMEAPPLIENCES & ELECTRONICES)+ LIGHT HOUSEHOLD + SOFTSKILES POROGRAME + CUSTOMER SERVICES < TAYPES OF CUSTOMER) Job Description OPERATION AND OJT In more than 60 Branches . HELP IN OPENING MORE THAN 5 BRANCHES Arrange Materials and Trains None Food SEC LCD ALL HEAVY HOUSE Arrange and responsible for training courses (NON FOOD) H.H.H , L.H.H for new stuff Increase sales 25% in2 branches within first three months MEASURE AND MANGE IN RETAILBY NUMBER LEADERSHIP AND MANGEMENT TRAINING FOR AREA MANGER Work a specific schedule for the operation, if needed TIME MANGMENT & CUSTOMER SERVICE FOR ALL STUFF AND FEED BACK IN SALES IMPROVEMENT BY RETAIL AND MEASURMENT ARRANGE MATERIL NEEDS BY MAKING TEST FOR STUFF Ask for extra-staff if needed Introduction: Being in the career of sales for almost 20 years,( SAUDI MARKET & EGYPT AND GEMANY ) was a great impact on myself and my professional life, I’ve gained many of Sales techniques, skills and approaches, adding that to my personal talents with human interaction, and understanding customer's needs, I confidently reached high stage of mastering and closing sales deals, with different level of customers, volumes, coupled with successful sales force management experience.
  4. 4. Gamal Seliem PortfolioRetail is details Business Development Manager (Banking Sector) March 2008 – Apr 2009 National Trading Company Cairo Egypt Plus the regular banking machines needs such as shredders and HP printers, National Trading Company also providing special machines like the currency fraud detector and counting machines, Job Description:  Contact the Banking segment all over the Egyptian market.  Providing the company product throw direct sales visits , tenders or as subcontractor. Enhance the Company brand name in the banking sector throw preparing a professional business profile ,making visits and sharing in exhibitions Branch Manager Oct 2000 –FEB 2008 HAK Group (HP) Computer supplies to Saudi ARAMCO (Jeddah District /KSA) HAK is well reputable name for computer accessories such as HP, Canon, Epson, Lexmark, Dell, Bernoulli, muriatic in KSA computer supply market. Job Description Business Planning & Marketing • Business Development through tapping potential clients, devising marketing activities achieving targets, launching of new products in the Category and sub category and Promotion on bundle products • Achievement of revenue targets through sales promotion and innovative store concepts • Maintenance of a high-end store Image by visual merchandising displays, windows, POP & design of retail outlet • Exclusively responsible for buying & selling of products and Coordination for imports of white goods • Maintenance of stock level to avoid out of stock and constant check on the defective products return to the vendor • Plan and execute the price audit on a regular base to keep the selling price checked and in par with the  As account manager I was responsible fulfill my customer needs in prompt and accurate manner.  Build a strong relation with my accounts managers.  Build a CRM model in my company to enhance the customer satisfaction and maintain the relationship. Upgrade the sales revenue by reviewing the customer needs and search for new opportunities, Sales Manager May 97 - Sep 2000 Kalex Company in Cairo Egypt(MINOLTA ) is the official agency for Minolta Copy machine.  Responsible for upgrade the sales target for Minolta copy machine in the local market.  Manage a team of 7 sales executive to cover all Egypt areas.  Working on anther product (ROWI agency for large format copier (A0 size).
  5. 5. Gamal Seliem PortfolioRetail is details Represent the Company in CeBIT exhibition in Hanover-Germany Senior Sales representative Sep 93 - Sep 96 AlAjou Group in Jeddah Saudi Arabia ( CANON ) The company is Canon photo copier agency in KSA Job Description:  Sales Supervisorfor Jeddah district.  Enhance the sales target for Cannon photo copier in Jeddah district.  Work in liaise with other district sales seniors to achieve the target. Work on up selling strategy by providing the customer with other product of our agency (printer papers. Dot matrix printers ribbon..etc. Chief Accountant Feb 89 - Sep 93 Islamiah Trading Est. in Riyadh KSA Job Description:  Compile and analyze financial information to prepare entries to general ledger accounts.  Monitor and handle accounting and related system entries and completeness on daily basis.  Manage credit control policy.  Preparation of bank and cash reconciliation.  Applying principles of accounting and prepare all financial reports.  Preparing entries to accounts as general ledgers accounts, business transactions Accountant May 86 - Jan1989 National Trading Co in Cairo Egypt Job Description:  Applying principles of accounting and prepare all financial reports.  Preparing entries to accounts as general ledgers accounts, business transactions
  6. 6. Gamal Seliem PortfolioRetail is details Retail by numbers Marketing and advertising Sales strategies Retail is the sale of goods and services from individuals or businesses to the end-user, Retailers are a part of an integrated system called the supply chain, a retailer purchases goods or products in large quantities from manufacturers directly or through a wholesale, and then sells smaller quantities to the consumer for a profit. Retailing can be done in either fixed locations like stores or markets, door-to-door or by delivery, In the 2000s, an increasing amount of retailing is done online using electronic payment and delivery via a courier or postal mail, Retailing includes subordinated services, such as delivery, The term "retailer" is also applied where a service provider services the needs of a large number of individuals, such as for the public, Shops may be on residential streets, streets with few or no houses, or in a shopping mall. Shopping streets may be for pedestrians only, sometimes a shopping street has a partial or full roof to protect customers from precipitation, online retailing, and a type of electronic commerce used for business-to-consumer (B2C) transactions and mail order, are forms of non-shop retailing. And according to market changesOver the past couple decadesand increased challenges for customer satisfaction, I provide you with training programs and my 20 years’ experience in the field of Retail to apply clients demands and needs of development. First: Retail management
  7. 7. Gamal Seliem PortfolioRetail is details Technical programs House hold and heavy hold - advanced Cosmetics HBA FMCG Fast Moving Consuming goods Technical training programs for supermarket industry and retailers This will help employees to be more effective, reduce costly callbacks and increase productivity including each department technical skills and duties effectively, applying new techniques in presenting the material, and doing workshops to apply that topic practically. Second: Technical training programs
  8. 8. Gamal Seliem PortfolioRetail is details Communication is only successful when both the sender and the receiver understand the same information as a result of the communication Communication skills You can improve your ability to function more effectively, even when time is tight and pressures are high. Time management Work gets done effectively, and everyone contributes to the team's goals Team building Leadership is the art of getting someone else to do something you want done because he wants to do it Leadership skills Problems are at the center of what many people do at work every day. Whether you're solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the problems you face can be large or small, simple or complex, and easy or difficult Problem solving How you present yourself to others in the business world speaks volumes, People often form first impressions about others within seconds of first meeting them therefore it is crucial to ensure you are properly prepared to present yourself as a professional, Here are some important tips Business etiquette Third: Soft skills A person's soft skill is an important part of their individual contribution to the success of an organization, particularly those organizations dealing with customers face-to-face are generally more successful, if they train their staff to use these skills, Screening or training for personal habits or traits such as dependability and conscientiousness can yield significant return on investment for an organization. For this reason, soft skills are increasingly sought out by employers in addition to standard qualifications.
  9. 9. Gamal Seliem PortfolioRetail is details towards making a good impression In his #1 bestseller, Stephen R. Covey presented a framework for personal effectiveness presented in main 7 important topics 7 Habits Thanks for your time Contacts: Cell phone: 011-413-37509 LinkedIn:
  10. 10. Gamal Seliem PortfolioRetail is details