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  1. 1. Project Report For Completion Of 4 th Semester Mini Project ONLINE SHOPPING forDepartment of Computer Applications, CUSATSubmitted By:-MAITREYEE4th semester,Reg No-95580020DEPARTMENT OF COMPUTER APPLICATIONS,cusat 1
  2. 2. CERTIFICATEThis is to certify that the project entitled--ONLINE-SHOPPING-- submitted to Cochin University of Scienceand Technology in partial fulfillment of the requirements for theaward of the degree of Master of Computer Applications is thebona fide record of the project workdone by ----MAITREYEE-------------------- under our supervisionand guidance during ------------------- to -----------------.Signature of Internal Guide Signature of External GuideName and Designation Name and Designation Head of Department Official AddressInternal Examiner External Examiner 2
  3. 3. ACKNOWLEDGEMENTThe satisfaction and euphoria that accompany thesuccessful completion of any task would be incompletewithout mentioning the names of people who made it possible, whoseconstant guidance and encouragement crownsall efforts with our success. I extend my gratitude to Dr. K.V. Pramod,Head- Department of Computer Applications, Cochin Universityof Science and Technology, Kochi, Kerala for providingme with excellent infrastructure and awesome environmentthat laid potentially strong foundation for my professional life. I would like to express my profound thanks toMr. A. SreeKumar, who guided me through out the projecttenure, provided me each and every details, references, and technicalhelps without which it was impossible to completethis project. I am also thankful to Professor Dr. B. Kannan, andMrs. S. Malathi for their help and guidancethroughout my project future. Finally. I also wish to thank all guest faculties and non-teachingstaffs for supporting me during my whole project work. SIGNATURE 3
  4. 4. SYNOPSIS:Title : ONLINE SHOPPINGStudent’s Name : MAITREYEEVenue of the Project : DCA, CUSATDuration : 4 monthsPlatform : Windows XP/Vista/7Application SoftwareFront End : JSPBack End : MYSQL 4
  5. 5. CONTENTS 1. Introduction 2. System Study 2.1 Existing System 2.2 Drawbacks in the Existing System 3. System Analysis 3.1 Proposed System 3.2 Scope 3.3 Need for the Proposed System 3.4 Feasibility Study 3.4.1 Technical Feasibility 3.4.2 Financial Feasibility 3.4.3 Operational Feasibility 4. Requirement Analysis 4.1 User Class and Characteristics 4.2 Functional Requirements 4.3 Performance Requirements 4.4 Non Functional Requirements 4.5 External Interfaces Requirements 4.6 General Constraints, Assumptions, Dependencies,Guidelines 5
  6. 6. 5. System Design Specification 5.1 Architectural Design 5.1.1 Data Flow Diagrams 5.1.2 Database Tables 5.1.3 User Case Diagrams6. Testing7. Software Quality Assurance Plan8. Output Screen Output of Pages9. Conclusion10. Scope for further development11. Bibliography 6
  7. 7. 1.INTRODUCTIONOnline shopping is the process whereby consumers directly buygoods, services etc. from a seller interactively in real-time without anintermediary service over the internet.Online shopping is the process of buying goods and services frommerchants who sell on the Internet. Since the emergence of the WorldWide Web, merchants have sought to sell their products to people whosurf the Internet. Shoppers can visit web stores from the comfort of theirhomes and shop as they sit in front of the computer.Consumers buy avariety of items from online stores. In fact, people can purchase justabout anything from companies that provide their products online.Books, clothing, household appliances, toys, hardware, software, andhealth insurance are just some of the hundreds of products consumerscan buy from an online store. Many people choose to conduct shopping online because of theconvenience. For example, when a person shops at a brick-and-mortarstore, she has to drive to the store, find a parking place, and walkthroughout the store until she locates the products she needs. Afterfinding the items she wants to purchase, she may often need to stand inlong lines at the cash register.Despite the convenience of online shopping, not everyone chooses topurchase items and services online. Some people like the idea ofphysically going to a store and experiencing the shopping process. Theylike to touch the merchandise, try on clothing, and be around otherpeople. Online shopping doesnt permit shoppers to touch products or 7
  8. 8. have any social interaction. It also doesnt allow them to take themerchandise home the same day they buy it.Online shopping allows you to browse through endless possibilities, andeven offers merchandise thats unavailable in stores. If youre searchingfor a niche product that may not be distributed locally, youre sure tofind what youre looking for on the internet. Whats even more useful isthe ability to compare items, similar or not, online. You can searchthrough multiple stores at the same time, comparing material quality,sizes and pricing simultaneously.Shopping via the internet eliminates the need to sift through a storesproducts with potential buys like pants, shirts, belts and shoes all slungover one arm. Online shopping also eliminates the catchy, yet irritatingmusic, as well as the hundreds, if not thousands, of other like-mindedindividuals who seem to have decided to shop on the same day.Say goodbye to the days when you stood in line waiting, and waiting,and waiting some more for a store clerk to finally check out your items.Online shopping transactions occur instantly-saving you time to get yourother errands done! Additionally, unlike a store, online shopping hasfriendly customer service representatives available 24 hours a day, 7 daysa week to assist you with locating, purchasing and shipping yourmerchandise. 8
  9. 9. 2.SYSTEM STUDY Information systems projects’ originate from many reasons: toachieve greater speed in processing data, better accuracy and improvedconsistency, faster information retrieval, integration of business areas,reduced cost and better security. The sources also vary project proposalsoriginate with department managers, senior executives and systemsanalysis.Sometimes the real origin is an outside source, such as a governmentagency which stipulates a systems requiremetns the organisattion mustmeet. When the request is made, the first systems activity, thepreliminary investigation, begins. The activity has three parts: requestclarification, feasibility study and request approval2.1 Existing System: The existing system was an automated system. ButIt was found to be inefficient in meeting the growing demandsof population . 2.1.1 Drawbacks in the existing systems: Disadvantage of the existing system:  Time Consuming  Expensive  Needed an agent  We have to out for that. 9
  10. 10. 3.SYSTEM ANALYSIS. • This system is all about the converting the shopping • system from manual to online. • Customer can buy products online after login to the site. • Administrator is adding product to database. • Administrator can edit or delete the products from the database. • After buying and making payment the products are send to customers address that he has given. • Customer can write feedback for the product or services. • Admin can see daily sell and feedback given by customer. • Administrator is adding the delivery report to the database. • Both admin and customer can see the delivery report. • 3.1 Purpose: Online shopping tries to enhance access to care and improve the continuity and efficiency of services. Depending on the specific setting and locale, case managers are responsible for a variety of tasks, ranging from linking clients to services to actually providing intensive shopping and delivery services themselvesMain objective • To shop wile in the comfort of your own home ,without having to step out of the door. • sell at lower rate due to less over head. • provide home delivery free of cost. • No wait to see the products if someone else is taking that. 10
  11. 11. 3.2 Scope: This product has great future scope. Online shopping Internet software developed on and for the Windows and later versions environments and Linux OS. This project also provides security with the use of Login-id and Password, so that any unauthorized users can not use your account. The only Authorized that will have proper access authority can access the software.3.3 Need for the proposed system: The online shopping (HOME SHOP) is an easy to maintain,ready to run, scalable, affordable and reliable cost saving tool fromSoftware Associates suited for small, medium, and large shoppingcomplex and shopping malls. Features and Benefits:  Providing security  Low cost  Basic computer knowledge required  Configurable and extensible application UI design The proposed system can be used even by the naïve users and itdoes not require any educational level, experience, and technicalexpertise in computer field but it will be of good use if the user has thegood knowledge of how to operate a computer.3.4 Feasibility study: A feasibility study is a short, focused study, which aims toanswer a number of questions: 11
  12. 12.  Does the system contribute to the overall objectives of the organizations?  Can the system be implemented using current technology and within given cost and schedule constrains?  Can the system be integrated with systems which are already in place?3.4.1 Technical Feasibility:  Is the project feasibility within the limits of current technology?  Does the technology exist at all?  Is it available within given resource constraints (i.e., budget, schedule)?3.4.2 Financial Feasibility:  Is the project possible, given resource constraints?  Are the benefits that will accrue from the new system worth the costs?  What are the savings that will result from the system, including tangible and intangible ones?  What are the development and operational costs?3.4.3 Operational Feasibility: Define the urgency of the problem and the acceptabilityof any solution; if the system is developed, will it be used? Includespeople-oriented and social issues: internal issues, such asmanpower problems, labour objections, manager resistance, 12
  13. 13. organizational conflicts and policies; also external issues,including social acceptability, legal aspects and governmentregulations.4. SYSTEM REQUIREMENTS SPECIFICATIONS System requirements are expressed in a software requirement document. The Software requirement specification (SRS) is the official statement of what is required of the system developers. This requirement document includes the requirements definition and the requirement specification. The software requirement document is not a design document. It should set out what the system should do without specifying how it should be done. The requirement set out in this document is complete and consistent. The software specification document satisfies the following:- 1 It specifies the external system behaviors. 2 It specifies constraints on the implementation. 3 It is easy to change. 4 It serves as reference tool for system maintainers. 5 It record forethought about the life cycle of the system. 6 It characterizes acceptable response to undesired events. 13
  14. 14. 4.1 User Class and Characteristics: There are 3 types of user of this software- 1.General public 2. Customers 3.Administrator 1. General public can use the system to see the product,their prices and quantity available. General user can not buy the products. 2. Customers are using for viewing and buying the products. Customer can also write feedbacks for products and services 3. Administrators can add,edit & delete products.and provide services to the customer. Administrator can see the daily sell. Can also see the the feedback given by the customer. Administrator maintaining the deliveries.  4.2 Functional Requirements:  The System must provide following functionalities—  Keeping records of admission of customers.  keeping the records of products. 14
  15. 15.  keeping the daily sell .  Storing the feedback given by the customer.  keeping details about the product it is delivered  or not. etc.  Storing the items selected by the customer in the temporary storage.4.3 Performance Requirements: In order to maintain an acceptable speed at maximum number of uploads allowed from a particular customer will be any number of users can access the system at any time. Also connections to the servers will be based on the criteria of attributes of the user like his location, and server will be working whole 24X 7 times.4.4 Non Functional Requirements: Following Non-functional requirements will be there in the Insurance on internet: i). Secure access of confidential data (customer’s details). ii). 24 X 7 availability. 15
  16. 16. iii). Better component design to get better performance at peak time. iv). Flexible service based architecture will be highly desirable for future extension Non functional requirements define system properties and constraints It arise through user needs, because of budget constraints or organizational policies, or due to the external factors such as safety regulations, privacy registration and so on. Various other Non-functional requirements are: 1. Security 2. Reliability 3. Maintainability 4. Portability 5. Extensibility 6. Reusability 7. Application Affinity/Compatibility 8. Resource Utilization4.5 External Interface Requirements: 4.5.1 User Interface: User of the system will be provided with the Graphical user interface, there is no command line interface for any functions of the product. The user will get 2 pages 1. Login page followed by Password 16
  17. 17. 4.5.2 Hardware Interface: Hardware requirements for Insurance on internet will be same for both the parties which are follows: Processor: - Pentium I or above. RAM: - 128 MB or above. HD: - 20 GB or above. NIC: - For each party 4.5.3 Software Interface:- Software required to make working of product is:- 1. Operating System: Windows XP/vista/7 or later version, Linux OS which supports networking. 2. JAVA development tool kit 4.5.4 Communication Interfaces The two parties should be connected through either by LAN or WAN for the communication. Sender Communication channels Receiver4.6 General Constraints, Assumptions,Dependencies, Guidelines:4.6.1 General Constraints The interface will be in English only. The system is working for single server. 17
  18. 18. There is no maintainability or backup so availability will get affected. The system is a single user system. GUI features available. 4.6.2 Assumptions and Dependencies The product does require back-end database server MySQL for storing the username and password for different types of user of the system as well as various databases regarding various insurance information. Assumptions: User must be trained for basic computer functionalities. User must have the basic knowledge of English The system must be able to respond to database software within reasonable time.Front-end (user interaction):  The product will require a computer with an application program or with any other application program and an communication channel.  The speed of the communication channel (if any) must be, at a minimum 28.8 kbps in order to support message transfer in reasonable time. 18
  19. 19. 5. SYSTEM DESIGN SPECIFICATION 5.1 ARCHITECTURAL DESIGN 5.1.1 DATA FLOW DIAGRAMS: Data flow diagrams (DFD) was first developed by LARRY CONSTANTINE as way representing system requirements in a graphical form; this lead to modular design. A DFD describes what data flow (logical) rather than how they are processed, so it does not depend on hardware, software, data structure or file organization. It is also known as ‘bubble chart’. A Data Flow Diagrams is a structured analysis and design tool that can be used for flowcharting in place of, or in association with, information-oriented and process-oriented systems flowcharts. A DFD is a network that describes the flow of data and the processes that change, or transform, data throughout a system. This network is constructed by using a set of symbols that do not imply a physical implementation. It has the purpose of clarifying system requirements and identifying major transformations that will become programs in system design. So it is the starting point of the design phase that functionality decomposes the requirement specifications down to the lowest level of detail. 19
  20. 20. The symbols used to prepare DFD do not imply a physicalimplementation, a DFD can be considered to an abstract of thelogic of an information-oriented or a process-oriented systemflow-chart. For these reasons DFDs are often referred to aslogical data flow diagrams. The four basic symbols used toconstruct data flow diagrams are shown below: A rectangle represents a data source or destination. A directed line represents the flow of datathat is data stream. An enclosed figure, usually a circle or anoval bubble, represent a process that transforms data streams. An open-ended rectangle represents data storage.These are symbols that represent data flows, data sources, datatransformations and data storage. The points at which data aretransformed are represented by enclosed figures, usuallycircles, which are called nodes. The principle processes thattake place at nodes are: 20
  21. 21. 1. combining data streams 2. splitting data streams 3. modifying data streams. Gen.user REQUESTS use DATA ST BASE customer user REQUEST DATA BASE ST DATA BASE ADMIN. SERVER CAD(CONTEXT ANALYSIS DIAGRAM) ONLINEADMIN CUSTOMER SHOPPING 21
  23. 23. ER DIAGRAM prod_name price prod_id quantity product Buy product phone no user_name Sex user_id Customer details Address dob email_id make payment write feedback account STORE feedback acc no bank name ORDER_NO feedback coment REPORT pin no type feedbac k 23
  24. 24. 5.1. 2. DATABASE DESIGN: A database design is a collection of stored data organized in sucha way that the data requirements are satisfied by the database. Thegeneral objective is to make information access easy, quick, inexpensiveand flexible for the user. There are also some specific objectives likecontrolled redundancy from failure, privacy, security and performance. A collection of relative records make up a table. To design and storedata to the needed forms database tables are prepared. Two essentialsettings for a database are:  Primary key: - The field that is unique for all the record occurrences.  Foreign key: - The field used to set relation between tables. Normalization is a technique to avoid redundancy in the tables. 24
  25. 25. DATA BASE TABLE DESIGN: Category table Column name Data type Key constraint Cat_id int Primary key not null Cat_name Char(20) Not null PRODUCT TABLEColumn name Data type Key constraints extraProd_id Int Primary key not null Auto_incrementCat_id int Foriegn key Not nullProd_name Char(20) Not nullProd_descp Char(40) nullPrice double Not nullAvailable int Not nullAdd_date date Not null 25
  26. 26. Admin Login tableColumn name Data type Key constraintUser_id int Primary key not nullpassword Char(20) Not null Login tableColumn name Data type Key constraintUser_id int Primary key not nullpassword Char(20) Not null 26
  27. 27. Store tableColumn name Data type Key constraintOrder_no int Primary key not nullreport Char(20) null Temp tableColumn name Data type Key constraintProd_id int Foriegn key not nullProd_name Char(20) Not nullPrice Double Not nullItems Int Not nullUser_id Int Not nullPurchage_date Date Not nullOrder_no Int null 27
  28. 28. User tableColumn name Data type Key constraint extraUser_id int primary key not Auto_increment nullPassword Char(20) Not nullUser_name Char(20) Not nullsex Char(6) Not nullAddress Char(40) Not nullDate_of_birth date Not nullDate_of_registe date Not nullrPhone_no Char(10) Not nullemail Char(30) Not null Feedback tableColumn name Data type Key constraintUser_id int not nulltype Char(10) Not nullfeedback Char(10) Not nullcomment Varchar(40) nullFeedback_date date Not null 28
  29. 29. Account tableColumn name Data type Key constraintBank_name Char(20) not nullAccount_no Char(20) not nullpassword Char(20) Not nullbalance double Not null Sell table Column name Data type Key constraint Prod_id Int not null Prod_name Char(20) not null price Double Not null items Int Not null User_id Int Not null Purchage_date Date Not null Order_no int Not null 29
  30. 30. 5.1.3 USER CASE DIAGRAM: User case diagrams are used to model the functional interaction between users and system. Login Validate User User1 Request to thesystem Perform next task Information Logout User2 (User Case Diagram) 30
  31. 31. 6. TESTING Software Testing is an empirical investigation conductedto provide stakeholders with information about the quality of theproduct or service under test, with respect to the context in whichit is intended to operate. Software Testing also provides anobjective, independent view of the software to allow the businessto appreciate and understand the risks at implementation of thesoftware. Test techniques include, but are not limited to, the processof executing a program or application with the intent of findingsoftware bugs. It can also be stated as the process of validatingand verifying that a software program/application/product meetsthe business and technical requirements that guided its designand development, so that it works as expected and can be implementedwith the same characteristics. Software Testing, depending on the testing method employed,can be implemented at any time in the development process, howeverthe most test effort is employed after the requirements have beendefined and coding process has been completed. 31
  32. 32. 6.1 Unit Testing: The primary goal of unit testing is to take thesmallest piece of testable software in the application, isolateit from the remainder of the code, and determine whether itbehaves exactly as you expect. Each unit is tested separately beforeintegrating them into modules to test the interfaces between modules.Unit testing has proven its value in that a large percentage of defectsare identified during its use. Unit testing is a software verification and validationmethod where the programmer gains confidence that individualunits of source code are fit for use. A unit is the smallest testable part ofan application. In procedural programming a unit may be an individualprogram, function, procedure, etc., while in object-orientedprogramming, the smallest unit is a class, which may belong to abase/super class, abstract class or derived/child class. Ideally, each test case is independent from the others:substitutes like method stubs, mock objects, fakes and test harnesses canbe used to assist testing a module in isolation. Unit tests are typicallywritten and run by software developers to ensure that code meets itsdesign and behaves as intended. Its implementation can vary frombeing very manual (pencil and paper) to being formalized as part of buildautomation. 32
  33. 33. 6.2 Integration Testing Integration testing, also known as integration and testing(I&T), is a software development process which program units arecombined and tested as groups in multiple ways. In this context, a unit isdefined as the smallest testable part of an application. Integrationtesting can expose problems with the interfaces among programcomponents before trouble occurs in real-world program execution.Integration testing is a component of Extreme Programming (XP), apragmatic method of software development that takes a meticulousapproach to building a product by means of continual testing andrevision. There are two major ways of carrying out anintegration test, called the bottom-up method and the top-downmethod. Bottom-up integration testing begins with unit testing,followed by tests of progressively higher-level combinations ofunits called modules or builds. In top-down integration testing,the highest-level modules are tested first and progressivelylower-level modules are tested after that. In a comprehensivesoftware development environment, bottom-up testing is usuallydone first, followed by top-down testing. 33
  34. 34. 6.3 Validation testing : At the validation level, testing focuses on user visible actions and userrecognizable output from the system. Validations testing is said to besuccessful when software functions in a manner that can be reasonablyexpected by the customer. Two types of validation testing  Alpha testing is simulated or actual operational testing by potential users/customers or an independent test team at the developers site. Alpha testing is often employed for off-the-shelf software as a form of internal acceptance testing, before the software goes to beta testing.  Beta testing comes after alpha testing. Versions of the software, known as beta version, are released to a limited audience outside of the programming team. The software is released to groups of people so that further testing can ensure the product has few faults or bugs. Sometimes, beta versions are made available to the open public to increase the feedback field to a maximal number of future users  Gray box testing Grey box testing is the combination of black box and white box testing. Intention of this testing is to find out defects related to bad design or bad implementation of the is used for web application 34
  35. 35. 7.Software Quality Assurance Plan Each development and maintenance project should have a SoftwareQuality Assurance Plan that specifies its goals, the SQA tasks to be performed,the standards against which the development work is to be measured, and theprocedures and organizational structure.The IEEE Standards for the Software Quality Assurance Plans states that theplan should contain the following sections: 1. Purpose 2. Reference documents 3. Management 4. Documentation 5. Standards, practices and conventions 6. Reviews and Audits 7. Configuration Management 8. Problem reporting and corrective action 9. Tools, techniques and methodologies 10.Code Control 11.Media Control 12.Supplier Control 13.Records collection, maintenance and retention.1. Purpose, Scope and Overview: 35
  36. 36. The purpose of this Software Quality Assurance(SQA) Plan is to establish the goals, processes, and responsibilities required toimplement effective quality assurance functions for the ONLINE SHOPPING. The ONLINE SHOPPING Software Quality Assurance planprovides the framework necessary to ensure a consistent approach to softwarequality assurance throughout the project life cycle. This plan establishes the SQA activities performedthroughout the life cycle of the ONLINE SHOPPING. Specifically, this SQAPlan will show that the SQA function is in place for this project. It will showthat the SQA group has a reporting channel to senior management that isindependent of the project manager, the project’s software engineering group,and software related groups that include Software Configuration Management(SCM), System and Software Test, and Logistics.The goal of the SQA program is to verify that all software and documentation tobe delivered meet all technical requirements.2. Reference documents: a. Software Quality Assurance, Principles and Practice: Nina S Godbole.3. Management: An IEEE standard lays down three aspects that should be covered in the Software Quality Assurance Plan: Organization: The organization section includes the roles of the team members, their hierarchy etc. It is important that the head of the Software Quality Assurance (SQA) function in the organization has the adequate 36
  37. 37. authority to be able to perform independent verification that the processes are adhered to.The following describes the functional groups that influence and controlsoftware quality.a). Program Management/Line Management (Sponsor) is responsible forthe following items: 1. Identifying an individual or group independent from the Project to audit and report on the project’s SQA function. 2. Identifying the quality factors to be implemented in the system and software.b). Project Management is responsible for: 1. Resolving and following-up on any quality issues raised by SQA. 2. Identifying, developing and maintaining planning documents Such as the Program Management Plan.c). System Engineering is responsible for: Implementing the engineering practices, processes, and procedures as defined in program/project planning documents.d). Software Design/Development is responsible for:: Identifying, implementing, and evaluating the quality factors to be implemented in the software.e). Software Test is responsible for: Verifying, Implementing the software test practices, processes, and procedures as defined in program/project planning documents.f). System Test is responsible for: 37
  38. 38. Verifying the quality factors are implemented in the system(software and hardware).g). Logistics is responsible for: 1. Reviewing and commenting on the “” SQA Plan. 2. Implementing the quality program in accord ONLINE SHOPPING assurance with this SQA Plan.h). Software Configuration Management (SCM) is responsible for: Implementing the SCM practices, processes, and procedures as defined in reference and other program/project planning documents.i). Independent Verification and Validation (IV& V) is responsible for: Implementing the practices, processes, and procedures as defined for IV&V in program/project planning documents.j). Systems Engineering Process Office (SEPO) is responsible for: 1. Maintaining the SQA Process. 2. Ensuring SQA training availability. 3. Providing assistance in software process engineering and software process improvement. a) Tasks: An SQA task is performed in relationship to what software development activities are taking place. One or more SQA tasks can be performed concurrently until a task is completed. The following are the tasks of SQA plan: 38
  39. 39.  Evaluate System Requirements Analysis Process  Evaluate System Design Process  Evaluate Software Requirements Analysis Process  Evaluate Software Design Process  Evaluate Software Tools  Evaluate Software Implementation and Unit Testing Process  Evaluate End-item delivery Process  Evaluate Configuration Management Process b) Responsiblities: The project manager and design/development teams have primary responsibility for the quality controls applied during the development of the software project.The quality manager will: Define the responsibilities of quality personnel in the form of quality assurance procedures applicable to the project. Agree to the quality plan with the project manager. Approve the plan of the audits for the project which are to be carried out by quality personnel. Resolve any disagreement between the project manager and quality personnel on matters relating to quality. Review the activities performed by project personnel to ensure that the requirements of the quality plan and quality procedures are being satisfied. 39
  40. 40. Quality personnel will:  Carry out planned internal audits of the project to assess compliance with quality objectives.  Agree on corrective action with the project manager for any discrepancies, non-conformities found and ensure that corrective action is taken.  Evaluate defect trends and take appropriate action.4. Documentation:The basic purpose of the documentation section of the Software QualityAssurance Plan is to describe the documentation to be produced and how it is tobe reviewed. The documentation section normally includes the following:  Software Requirements Specification (SRS)  Software Design Description  Software Verification Plan  Software Verification report  Reference to Software Standards (ISO, CMM, IEEE etc) and procedures mentioned and defined as in the Quality Manual and Quality Management System  User guides, operators and programmers manual  Configuration Management Plan  Software Quality Objectives.5. Standards, practices and conventions: 40
  41. 41. To verify the delivery of a fully conforming, high-quality product,every individual assigned to the project will participate in quality assurance.This section describes the procedures used by SQA to verify that the qualityassurance provisions of this SQA Plan and applicable standards, practices,conventions, and metrics are met. The following measurements will be made and used to determine thecost and schedule status of the SQA activities: SQA milestone dates (planned) a. SQA milestone dates (completed) b. SQA work scheduled (planned) c. SQA work completed (actual) d. SQA effort expended (planned) e. SQA effort expended (actual) f. SQA funds expended (planned)6. Reviews and Audits:The review and audits sections of Software Quality Assurance Plan will statewhich technical and managerial reviews will be undertaken and how they willbe carried out. The ANSI standard suggests that the following would be aminimum set of reviews:  Software Requirements Specification Review: This review is held to approve the document defining the software requirements specifications and it aims to check the adequacy of the requirements.  Primary Design Review: The purpose of this review is to approve formally, the software top-level design document. 41
  42. 42.  Critical Design Review: The purpose of this review is to approve the software detailed design document as a basis for further development work.  Software Verification Review: The purpose of this review is to approve the test plan. It is the evaluation of the adequacy and completeness of the methods described.  Functional Audit: This is held to verify that all the requirements in the software requirements specification have been met.  Physical Audit: This is held to verify that the software and its documentation are internally consistent prior to delivery to the user.  In-Process Audit: In-Process audits of a sample design are held to verify the consistency of the design.7. Configuration Management: This Configuration Management section of the Software QualityAssurance Plan covers configuration identification, configuration control,configuration status accounting, and configuration auditing.8. Problem reporting and corrective action: This section of the Software Quality Assurance plan describes thesystem, which ensures that software problems are documented and resolved. Itshould be a closed-loop system. All the problems should be promptly reportedat appropriate level, acted upon and resolved. Each problem should be analyzedto determine its significance and causes and classified by category and eachproblem must have severity level and a priority number. 42
  43. 43. For each problem, some corrective action and a target completiondate should be identified. The appropriate level of management should be madeaware of the problems and adverse trends. The corrective action taken will beevaluated to ensure that it solved the problem without introducing any newproblems. Management should monitor the status of all unresolved problems.9. Tools, techniques and methodologies: Tools - SQA software tools include, but are not limited to,operating system utilities, debugging aids, documentation aids, checklists,structuring preprocessors, file comparators, structure analyzers, code analyzers,standards auditors, simulators, execution analyzers, performance monitors,statistical analysis packages, software development folder/files, softwaretraceability matrices, test drivers, test case generators, static or dynamic testtools, and information engineering CASE tools. Techniques - techniques include review of the use of standards,software inspections, requirements tracing, requirements and designverification, reliability measurements and assessments, and rigorous or formallogic analysis. Methodologies - methodologies are an integrated set of the abovetools and techniques. The methodologies should be well documented foraccomplishing the task or activity and provide a description of the process to beused.10. Code Control: Code control includes the items listed below:  Identifying, labeling, and cataloging the software to be controlled  Identifying the physical location of the software under control  Identifying the location, maintenance, and use of backup copies 43
  44. 44.  Distributing copies of the code  Identifying the documentation that is affected by a change  Establishing a new version  Regulating user access to the code.11. Media Control: The Media Control section of the Software Quality Assurance Planwill describe how the media are to be protected from unauthorized access ordamage. Security threats to a software project come from the followingenvironmental factors:  Fire Damage  Water Damage  Energy Variations  Structural Damage  Pollution  Unauthorized Intrusion  Viruses and Worms  Misuse of Software, Data and Services.12. Supplier Control: Prior to any purchase of software to support the developmenteffort, SQA and project members will define and provide completerequirements to the supplier/vendor. The Software Tool Evaluation Processwill be followed. Part of the evaluation process will require the supplier orvendor to describe their technical support, handling of user questions andproblems, and software product upgrades. 44
  45. 45. 13. Records collection, maintenance and retention: SQA activities are documented by records and reports that provide a history of product quality throughout the software life cycle. Measurement data collected will be reviewed for trends and process improvement. All SQA records will be collected and maintained in the SDL or archival storage for the life cycle of the product. 8. SCREEN SHOTS 45
  47. 47. LOGIN PAGE 47
  51. 51. delivery reportFEEDBACK PAGE 51
  52. 52. 9. CONCLUSION This is to conclude that the project that Iundertook was worked upon with a sincere effort. Most of therequirements have been fulfilled up to the mark andthe requirements which have been remaining, can be completed with ashort extension.10. FUTURE SCOPE OF PROJECT The project made here is just to ensure that this product could be valid in today real challenging world. Here all the facilities are made and tested. Currently the system works for limited number of administrators to work. In near future it will be extended for many types of insurance policies so that efficiency can be improved. 52
  53. 53. 11.BIBLIOGRAPHYBooks which I referred for the reference  Core Java 2 Volume I and II, by Cay S. Horstmann and Gary Cornell  The Complete Reference JSP 2.0 by Hanna  Beginning JavaScript 2nd Edition, by Wilton  The Complete Reference MYSQL  The Complete Referance HTML.Websites referred:- 53
  54. 54. THANK U 54
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