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  1. 1. Manual for Security and Safety in Hospitality SHROFF PUBLISHERS & DISTRIBUTORS PVT. LTD. ISBN : 978-93-5213-478-6 Gajanan Shirke About the Author Gajanan shirke completed his graduation from Agra University, Hotel Management Diploma from NIHM and MBA from Magadh University and Member of Institute of Hospitality. Gajanan Shirke has a proven track record of developing, Training and growing some of the best-known Hotels, Restaurants and fast-food joints in Indian market. His last assignment was with Kamat Hotels India Ltd as A General Manager. He was part of The Eighth meeting of the Board of Studies for Hotel Management & Catering Technology as an Expert. He is visiting Various Hotel Management Collages as a Visiting Faculty. He has trained over thousand hospitality professionals. Achievements • Was Associated in the turnaround of Kamat Hotels India Ltd. Was involved in the management, renovation, sales and marketing duties and put together an aggressive plan to reposition the hotel in Pune. • Was Associated with a KSA program and implemented aggressive sales campaign to ensure successful implementation of sales agent program with guidance of Sr. Management. • Proficient in upholding service standards and operational policies, planning & implementing effective control measures to reduce costs. • Looked after the Hospitality offered to The President of India ‘Dr. Abdul Kalam’, Former PM, Sh. Atal Bihari Vajpayee on their visit to the state of Chhattisgarh. • Books providing learning and skills development for aspiring hospitality professionals wishing to gain the skills and knowledge required to manage Hospitality Departments. ShirkeHotelSecurity&PreventionManualforSecurityandSafetyinHospitality HOTEL SECURITY & PREVENTION HOTEL SECURITY & PREVENTION About the Book A security Head must have knowledge of risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. This manual provides experience based, proven practical methods for preventing and resolving the challenges faced by today’s hospitality practitioner. Designed for security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabilities to determine risk, The security plan, where you decide how to apply various layers of control to mitigate the risks, Staffing: scheduling, wages, deployment, and contract security, Training, including specialized topics such as use of force and bike patrol, Physical security and patrol procedures, Alarm and camera systems and various software programs, Emergency procedures and response, Investigations, interviews, and crime analysis, Executive skills: learning from proven leadership styles Ideal for beginner and veterans alike, this accessible, reader-friendly primer enables security heads to evaluate what risks are inherent to hospitality environments, analyze those risks through threat and vulnerability assessments, and develop methods to mitigate or eliminate them—all the while keeping customers and personnel safe and improving the bottom line.