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  1. 1. SHROFF PUBLISHERS & DISTRIBUTORS PVT. LTD. ISBN : 978-93-5213-476-2 Shirke Training Manager’s Manual Gajanan Shirke TrainingManager’sManual About the Author Gajanan shirke completed his graduation from Agra University, Hotel Management Diploma from NIHM and MBA from Magadh University and Member of Institute of Hospitality. Gajanan Shirke has a proven track record of developing, Training and growing some of the best-known Hotels, Restaurants and fast-food joints in Indian market. His last assignment was with Kamat Hotels India Ltd as A General Manager. He was part of The Eighth meeting of the Board of Studies for Hotel Management & Catering Technology as an Expert. He is visiting Various Hotel Management Collages as a Visiting Faculty. He has trained over thousand hospitality professionals. Achievements • Was Associated in the turnaround of Kamat Hotels India Ltd. Was involved in the management, renovation, sales and marketing duties and put together an aggressive plan to reposition the hotel in Pune. • Was Associated with a KSA program and implemented aggressive sales campaign to ensure successful implementation of sales agent program with guidance of Sr. Management. • Proficient in upholding service standards and operational policies, planning & implementing effective control measures to reduce costs. • Looked after the Hospitality offered to The President of India ‘Dr. Abdul Kalam’, Former PM, Sh. Atal Bihari Vajpayee on their visit to the state of Chhattisgarh. • Books providing learning and skills development for aspiring hospitality professionals wishing to gain the skills and knowledge required to manage Hospitality Departments. About the Book Training Manager’s Manual strikes a balance between research and real practices. It provides students with a solid background in the fundamentals of training and development such as needs assessment, transfer of training, learning environment design, methods, and evaluation. It provides Training Manager’s with a solid background in the fundamentals of training and development such as needs assessment, transfer of training, learning environment design, methods, and evaluation. To help employees better understand the relationship between the main elements of the book This edition is updated with new material on coaching in a crisis and leadership for a difficult future. training managers manual is the bible of the industry and very much the definitive work that all coaches stand on. This new edition explains clearly and in-depth how to unlock people s potential to maximize their performance Contains the eponymous GROW model (Goals, Reality, Options, Will), now established as the basis for coaching professionals. Clear, concise, hands-on and reader-friendly, this is a coaching guide written in a coaching style. It digs deep into the roots of coaching, particularly transpersonal psychology, a useful model for personal development and in-depth coaching. There are new coaching questions and fresh chapters on emotional intelligence and high-performance leadership. Whitmore also considers the future of coaching and its role in the transformation of learning and workplace relationships, as well as illustrating how coaching can help in a crisis.

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