Freed In 2009 Managing Datacenter

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This is the presentation I made at Freed.In 2009 To a very learned developer audience. It is at times impossible to understand, how those servers are kept running. I run and manage one of the 7 Data centers in India.

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Freed In 2009 Managing Datacenter

  1. 1. managing a data center gagandeep s. sapra / freed.in 2009 with open source tools
  2. 2. india has more than 2,60,000 web hosting companies
  3. 3. tools of the trade • PING • TELNET • TRACEROUTE • MRTG
  4. 4. india has only 7 data center companies
  5. 5. why am i discussing this • APPLICATION + SERVICE + MANAGEMENT = SERVER UPTIME • SERVER UPTIME = SERVER EFFICIENCY • EFFICIENCY = HAPPY CUSTOMER • HAPPY CUSTOMER = REVENUE • INSIGHT = INTELLIGENCE
  6. 6. the commercial angle • EVERY DEVICE SHIPS WITH IT’S OWN TOOL • HP OPEN VIEW WAS DEFACTO • UNLIMITED OPTIONS WHEN YOU GOOGLE AROUND • SOME TOOLS JUST COME THROUGH THE BACK DOOR • LEADS TO SILOS
  7. 7. breaking the silos • MOST OF THEM USE SNMP • BACK DOOR NEVER CLOSES • PEOPLE LOVE TO LEARN • EVERY ONE WANTS TO DO THEIR JOB FAST, EFFICIENTLY AND HAPPILY
  8. 8. why open source ? • OPEN SOURCE = EASY INTEGRATION • HELPS CULTIVATE CULTURE OF RESEARCH / TEST / DEPLOY • CLEARLY DEFINED MIGRATION / FAILURE PATHS • COST AFFECTIVE
  9. 9. tools we use • GROUNDWORK OPEN SOURCE • CACTI (MRTG + RRD) • OPEN NMS • ZENOSS • ONE OR ZERO HELP DESK
  10. 10. success achieved • 100% UPTIME ON CORE NETWORK • PREDICTION AND PLANNING FOR FAILURES • 99.999% UPTIME DELIVERIES ON CRITICAL APPLICATIONS • LOWERED TCO BY 30% • BUSINESS INTELLIGENCE, WHO / WHEN / WHERE
  11. 11. new requirements / new tools • INVOICE SYSTEM TO TIE IN WITH NETWORK MANAGEMENT TOOLS FOR SLA BASED BILLING • SCRIPTING FOR CALL HANDLING PROCESS • INVENTORY MANAGEMENT • AUTOMATIC TICKET GENERATION / TICKET HANDLING SCRIPTS
  12. 12. thank you • me@gagandeepsapra.com • www.g-spot.in • www.system3group.com

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