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Setting Up a Hybrid Domino Environment to Ease your Way to the Cloud


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Are you looking at Cloud options and wondering how and if you can get there from where you are? If you have Domino on premises and are considering Cloud then a good option is a hybrid architecture which maintains all your on premises configuration managed by your own administrators but adds Cloud client access managed by IBM. We will look at how simple it is to create this hybrid solution using Domino passthru servers and review how things like user and directory maintenance, client access and mail routing will then work. From Domino Admin to Domino Hybrid Admin in a few simple steps.

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Setting Up a Hybrid Domino Environment to Ease your Way to the Cloud

  1. 1. Gabriella Davis - IBM Lifetime Champion for Social Business TheTurtle Partnership 1 SETTING UP A HYBRID DOMINO ENVIRONMENT TO EASE YOUR WAY TO THE CLOUD
  2. 2. WHO AM I? Admin of all things and especially quite complicated things where the fun is Working with security , healthchecks, single sign on, design and deployment of IBM technologies and things that they talk to Stubborn and relentless problem solver Lives in London about half of the Ame twiDer: gabturtle Awarded the first IBM LifeAme Achievement Award for CollaboraAon SoluAons 2
  3. 3. THE GOAL All users continue working together regardless of whether they are assigned to on premises or cloud servers Applications hosted on on premises servers can be accessed by any user Administration continues to be handled by corporate Domino administrators All users have access to Notes,Verse,Traveler, Connections, Sametime 3
  5. 5. HYBRID SERVER ROLES Directory Server - synchronises directories into the cloud Directories can be used to provision users or purely for lookups Mail Hub server - all mail inbound for cloud users and mail between cloud and on premises users is routed through the Mail Hub(s) Passthru server - in an isolated domain. The Cloud servers connect to the Passthru server to reach the Directory and Mail Hub The passthru server(s) are often in the DMZ 5
  6. 6. 6 ON PREMISES TURTLE DOMAIN Mail Server1 Mail Server2 Mail Hub Directory Server CLOUD DOMAIN Smartcloud Server1 Smartcloud Server2 ON PREMISES PASSTHRU DOMAIN Passthru Server Assigned servers in IBM Cloud These are managed for you Mail Hub Server:All mail between on premises and cloud users route through this server Directory Server: Synchronising directories (and populating users) in the cloud Smartcloud servers connect to the Mail Hub and Directory Servers via the Passthru
  7. 7. ON PREMISES OPEN PORTS Inbound NRPC 1352 for service users to access on premises server applications SMTP (25) if you have configured Smartcloud to route all outbound mail via on premises servers Outbound NRPC 1352 for Notes client to access Cloud servers HTTPS 443 forTraveler, Connections Instant Messaging 1533 7
  8. 8. PLANNING How many Passthru, Directory and Mail Hub servers will you have Servers are connected to from the Cloud, they do not connect to the Cloud They are connected to in a failover, not load balanced, configuration How will outbound mail route By default IBM routes outbound mail sent by service users out through its own servers You can configure your IBM Cloud account to sent outbound mail via your Mail Hub instead Which users will be in the cloud vs on premises 8
  9. 9. DIRECTORY SYNCHRONISATION What directories replicate to Smartcloud Directories containing Smartcloud users must be replicated Directories containing on premises users must be replicated if smart cloud users are going to schedule meetings / work seamlessly with them LDAP directories cannot be used in Smartcloud environments Group and Policy names must be unique if you have multiple directories (that’s true regardless of Smartcloud) Multiple servers must use identical file names / paths for directories 9
  10. 10. MAIL ROUTING Internal Users route internally via on premises servers Smartcloud to On Premises routes via Passthru server(s) to Mail Hub Smartcloud to extended directory users routes via Passthru to Mail Hub On premises to Internet routes out via SMTP on internal network routing Smartcloud to Internet routes directly out via IBM’s cloud servers by default Customer SMTP routing is an optional alternative 10
  11. 11. DOMAINS The passthru server should be in its own domain A domain is separate from an organisational certifier Servers can be in different domains but have the same certifier Having a server in its own domain minimises the risk of exposing internal configuration details and provides a layer of “opt in” security 11
  12. 12. CREATING AN OU CERTIFIER The Cloud servers will be created by the IBM Smartcloud service and named automatically They will use an OU certifier you create that must be separate from any other use in your organisation Must be a child of your organisational certifier The server certifier used for the Smartcloud server must be a downstream OU, not a different O The server ID can have a password but only one The OU name must be at least 3 characters long 12
  13. 13. UNIQUENESS Your Organisational certifier will be verified for uniqueness within the cloud service Your top level certifier name must be unique within Smartcloud.. If there’s another “Turtle” out there then I have to use a different certifier for my cloud and passthru servers. 13
  14. 14. BEFORE STARTING Build your Passthru server(s) in its own domain Build your mail hub and directory server(s) within your existing internal domain Replicate the directories you want to use in the cloud to the directory server(s) Create the OU certifier to be used by the cloud servers Ensure the correct domain is defined in the Directory Profile (Actions - Edit Directory Profile) 14
  15. 15. 15 CONFIGURATION
  16. 16. 16
  17. 17. 17 This is our starting point.We have configured nothing. We can keep coming back to this point to check what needs to be done next
  18. 18. 18 Flores/Turtle We can add multiple Domino directories to use They don’t need to be configured as directories on the Directory sync server Each directory can have a failover server but this doesn’t use Domino clustering to failover
  19. 19. 19
  20. 20. 20 The Cloud servers that will be created for you will use this base name + # + OU e.g. TurtleMail1/TTL/Turtle TurtleMail2/TTL/Cloud
  21. 21. 21 “Cloud” is the OU I setup to be used by the cloud servers
  22. 22. 22 Upload the dedicated OU certifier and submit its password so Smartcloud can use it
  23. 23. 23 Once all the steps are complete click on the pre- configuration tool which downloads an NSF called liveservercheck.nsf
  24. 24. 24 Open liveservercheck.nsf in Domino Administrator. Make sure you can connect to all servers with Admin rights Flores/Turtle
  25. 25. 25 Once all the tests are successful you can Enable the Smartcloud Notes account and that will reveal the Domino ConfigurationTool menu
  26. 26. 26 downloads liveserverconfig.nsf which you should open through Domino Administrator 1. 2. 3.
  27. 27. 27
  28. 28. 28 For each domain in your Global Domain Document a unique key will be created that you must use to create a CNAME DNS entry
  29. 29. 29
  30. 30. 30 Once your Smartcloud account is activated these management menu options appear
  31. 31. 31 MANAGEMENT
  32. 32. PROVISIONING USERS Automatically from a directory The Smartcloud servers connect to your Directory Servers to replicate the directory(ies) You can configure multiple directories to be populated into Smartcloud specifying “do not provision from this directory’ prevents the Smartcloud server creating user accounts from person documents 32
  33. 33. USER PROVISIONING Registered in a Directory synchronisation server Creates a temporary mail file User appears in the provisioning view once synchronisation is complete 33
  34. 34. 34 Users who are synchronised and ready to be provisioned All users
  35. 35. 35 Search and find a user to provision
  36. 36. 36 Default mail template
  37. 37. 37
  38. 38. 38 Provisioned user
  39. 39. 39 Management options. The ID is automatically uploaded from the on premises ID Vault
  40. 40. 40
  41. 41. REPLICATION OF DIRECTORY Pull Person documents not including mail server and mail file name Policies (not including organisational policies) Groups Rooms and Resources Push Mail file, server and SaasIdentityID fields in person documents (the last representing the Connections cloud account Specific server groups used by Smartcloud IDVault information for the Smartcloud vault 41
  42. 42. DUPLICATE NAMES Domino directory takes priority of Extended Catalog First person entry is the one used Public key checking won’t work 42
  43. 43. RESERVED GROUPS AND ALL ENTRIES Directory Synchronisation servers - Manager access including delete rights Server Group “LLNServers” - Editor rights with roles [UserModifier] [GroupCreator] [GroupModifier] LLNMailHubs is reserved for Smartcloud Certifiers_ or SAAS are group prefixes used by Smartcloud Server Group “SaaSLocalDomainServers” - Manager with delete rights Wildcard naming in group names aren’t supported e.g */Turtle 43
  44. 44. POLICIES On premise Domino administrators can use policies to manage both on premise and cloud users Policies in a synchronised directory are applied to cloud users Only explicit policies are recognised, organisational ones are ignored Policy names should be unique across all directories 44
  45. 45. 45
  46. 46. 46
  47. 47. 47
  48. 48. 48
  49. 49. 49
  50. 50. 50 SECURITY
  51. 51. SUPPORTED LOGINS Notes ID - Notes client access Cloud Service Account - iNotes,Verse, Traveler, Sametime Federated SAML Login - iNotes,Verse, Traveler for Android only Application Passwords -Traveler, Sametime 51
  52. 52. USER LOGINS IDVault Syncing ID passwords when service passwords are changed Password settings can be controlled by a security policy that applies to Cloud assigned users 52
  53. 53. 53
  54. 54. FEDERATED LOGINS SmartCloud Notes support SAML Federation You must configure SAML in your on premises environment first then contact customer services to provide them the information for the Smartcloud servers If SAML is enabled then service login passwords are no longer used and application passwords must be used instead 54
  55. 55. APPLICATION PASSWORDS Application Passwords vs Service Passwords Application passwords are 16 characters long and generated automatically on user request they are shown to the user once users can generate new ones or disable the existing one Restricting access to the service for an ip range will most likely preventTraveler or mobile applications from working and requires an application password 55
  56. 56. QUESTIONS? 56 Gab Davis twitter: gabturtle skype: gabrielladavis