Stefan Gabriel Georgescu
stefan.georgescu@unibuc.ro
University of Bucharest
• Who are we?
• Introducing Microsoft Online Services
• Overview of Solutions
   • Streamlined Communications
   • Simplif...
Enterprise class software delivered via subscription
services hosted by Microsoft and sold with partners


        Microso...
•   Anywhere access—desktop, mobile, Web
•   Seamless user experience across workloads
•   Team collaboration and conferen...
Communicate and collaborate seamlessly across applications
                      and devices

                         Ema...
Unified access point for all Online services




                                                                        ...
Enable Anytime Anywhere
Access
                                                 Branch Office




     Enabling Software +...
Enterprises can struggle to meet deadlines accurately with a
time-consuming process using a number of disparateup with
   ...
Enterprises can benefit from a centralized and structured
proposals solution
                                      Benefit...
Current Scenario: Lack of
                                             Responsive Service
                                ...
Benefits of a Responsive
                                                     Service Delivery Solution

                 ...
Typical Engineering Change Process
                                         Internal and             Engineering     New p...
Benefits of a Collaborative
                                             Product Development Solution
       Procurement
 ...
Always up-to-date capabilities at a predictable cost




Key Benefits
•   Up and running quickly
•   Latest software
•   N...
Guaranteed Uptime


•   99.9% uptime with financially backed service level
    agreements

•   SLA tiers
                 ...
Access Control


•   ISA for pre-authentication
•   Authentication and content encrypted via HTTPS
•   Strong user passwor...
Protect from spam and malware, satisfy retention
           requirements and encrypt data to preserve confidentiality


In...
Data Backup


•   SQL Mirroring

•   Raid 1+0 for content, search and logs

•   Data Protection Manager (DPM) backups

•  ...
Microsoft Online Subscription Program
Ordering Mechanism
                     Microsoft Online Services Customer
         ...
Core Offerings
                 Exchange Online
                     Standard
                                            ...
Agreement Types
                                                                    1 Year Agreement Only
               ...
• Assess your business and technology needs
• Set-up trial of Business Productivity Online
  Suite
  www.mostrial.com
• St...
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be...
User Subscription License Retail Pricin
                                                                      List USL Pri...
Microsoft Online Subscription Program
Business Policy Rules
                  • 5 user minimum on initial order of online ...
New or Existing                     Additional Step-Up USL                        USL
     SA Agreement                   ...
User Subscription License can be used with the service and with on-
premises servers
                                 Onli...
New or Existing             Attach BPOS Suite
Platform Enterprise Agreement      Step-Up USL to EA


                     ...
Service Platform Decision Tree
     Customer Priority                       Platform

                                    ...
• Client Connectivity
                                         • Mobility
  Information Worker
                           ...
Sum of Components = $ 24.25

                                       $ 2.50

                         $ 4.50               ...
 Current Feature
                                                                                                        ...
• International Available
• Standard US                                             • Wave 14 Updates
                    ...
Markets*
• Australia
• Austria
• Belgium
• Canada
• Denmark
• Finland
• France
                               Service Port...
Bpos Online Service Presentation
Bpos Online Service Presentation
Bpos Online Service Presentation
Bpos Online Service Presentation
Bpos Online Service Presentation
Bpos Online Service Presentation
Bpos Online Service Presentation
Bpos Online Service Presentation
Upcoming SlideShare
Loading in …5
×

Bpos Online Service Presentation

2,617 views

Published on

To provide anytime anywhere access quickly to your employees, Microsoft is introducing “Online” services. Online services is a set of enterprise class software, delivered as subscription services hosted by Microsoft, and sold through partners like us. Their goal is to create a service option for every one of their business software products. The initial set of services they are offering focus on the business productivity capabilities.

The Business Productivity Online Suite, shown here, includes Exchange Online, Office SharePoint Online, Office Communications Online, and Office Live Meeting. Office Communications Online is currently available as part of the dedicated offering and a multi-tenant offering of the service will be added in early 2009.
Exchange Hosted Services are attached services that include filtering, archiving, encryption and continuity.

  • Be the first to comment

Bpos Online Service Presentation

  1. 1. Stefan Gabriel Georgescu stefan.georgescu@unibuc.ro University of Bucharest
  2. 2. • Who are we? • Introducing Microsoft Online Services • Overview of Solutions • Streamlined Communications • Simplified Management • Security and Reliability • Demonstration • Pricing and Licensing • Next Steps
  3. 3. Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners Microsoft Online ServicesBusiness Productivity Online Suite New
  4. 4. • Anywhere access—desktop, mobile, Web • Seamless user experience across workloads • Team collaboration and conferencing • Real-time communication • Always up-to-date technology • Lower rollout and run rate cost • Improved agility and resource utilization Active Directory® synchronization • • Data hygiene supported by multi-layered antivirus and spam filtering • Highly secure data access for users via HTTPS • Geo-redundant data center architecture with Cyber-trust and SAS70 compliance
  5. 5. Communicate and collaborate seamlessly across applications and devices Email Web Conferencing Instant Messaging Document Sharing Presence Calendaring Work Flow Mobility Offline Access Archiving
  6. 6. Unified access point for all Online services   Trial and Buy Single Sign On IT Pro   End User User Management Application Access   Settings SharePoint Links Anywhere Access without VPN   Support Downloads   Tools Password Reset Rich Client Subscription Service Web Access Access and Trial Administration
  7. 7. Enable Anytime Anywhere Access Branch Office Enabling Software + Services: Integrating access online as well as on-premises HQ
  8. 8. Enterprises can struggle to meet deadlines accurately with a time-consuming process using a number of disparateup with Challenges: keeping systems the volume and complexity of information flow Contributors Submit more proposals without adding resources Keep a central repository of templates, reusable content, working documents, and completed proposals Sales Manager Focus efforts on the most promising leads, based on systematic evaluation of risk and return Create proposals that comply with customers’ standards and government regulations Collaborate with internal and external resources while enabling workflow governance and Approver intellectual property security Customers
  9. 9. Enterprises can benefit from a centralized and structured proposals solution Benefits of a Sales Contributors Proposals Solution Approver Streamline the proposal process Enable higher quality content creation by using repeatable content Properly evaluate incoming requests to engage the highest value opportunities Meet deadlines and speed up content creation More effectively manage best Sales Manager practices, content libraries, and completed proposals Customers
  10. 10. Current Scenario: Lack of Responsive Service Required information not Account available to customer Manage VP representatives on time r Unable to route issue escalations efficiently Poor customer experience Customer Service resulting in loss of customer Representative and lowered sales Not using collected customer service information to improve product or service Customer Higher operational costs Subject Matter Expert
  11. 11. Benefits of a Responsive Service Delivery Solution Improved customer responsiveness through better customer and product Account Manage information views VP r Better collaboration options i for routing complex customer issues i Customer Service Representative Centralized information capture for service and product improvements Consistent tracking and integrated data access for Customer response level monitoring Subject Matter Expert
  12. 12. Typical Engineering Change Process Internal and Engineering New product or Customer Engineering team external suppliers receives service is sent to feedback decides appropriate are notified updated customer for triggers process or design designs feedback change change Customer Engineering Customer Engineering Suppliers Challenge: Slow Time to Market Prolonged product development cycle Complicated and obsolete product line Higher product development costs New products not meeting customer needs Cannot work with development teams outside of the U.S.
  13. 13. Benefits of a Collaborative Product Development Solution Procurement Manager Suppliers Faster time to market Enhanced collaboration for global engineering teams Production Reduced development costs Manager Better customer satisfaction Improved product portfolio Design Engineer Product Manager Program Manager
  14. 14. Always up-to-date capabilities at a predictable cost Key Benefits • Up and running quickly • Latest software • No more server upgrades • Subscription-based Software + Services Accelerate the Journey • Predictable cost • Optimize productivity IT Is An IT Is A IT Is A Efficient Business Strategic IT Is A Cost Center Center Asset Cost Center
  15. 15. Guaranteed Uptime • 99.9% uptime with financially backed service level agreements • SLA tiers  25% • Uptime between 99% and 99.9% payout  50% payout • Uptime between 95% and 99%  100% payout • Uptime less than 95% • Excludes planned downtime
  16. 16. Access Control • ISA for pre-authentication • Authentication and content encrypted via HTTPS • Strong user passwords Forefront for SharePoint (Server side anti-virus – Microsoft • Antimalware Engine, Kaspersky Antivirus Technology, Norman Virus Control, Sophos Virus Detection • Data separation between organizational units through strong security boundary of Site Collections • Active Directory (AD) provides secure and reliable user management
  17. 17. Protect from spam and malware, satisfy retention requirements and encrypt data to preserve confidentiality Internet SPAM (Optional) (Optional)
  18. 18. Data Backup • SQL Mirroring • Raid 1+0 for content, search and logs • Data Protection Manager (DPM) backups • Backup and Recovery − Data backed up once a day − Backup retention for two weeks • Backup replication into secondary data center
  19. 19. Microsoft Online Subscription Program Ordering Mechanism Microsoft Online Services Customer Portal (MOCP) • URL: https://mocp.microsoftonline.com, or select ‘BUY’ or ‘TRY’ from www.microsoft.com/online • Purchases for Microsoft Online Services are placed either by the customer or with the help of a Partner through MOCP • Additional orders, renewal choices, and activation also occur through MOCP
  20. 20. Core Offerings Exchange Online Standard Business Productivity Online Suite Office SharePoint Online (BPOS) Standard Includes: Office Communications Online Exchange Standard (Future Release) SharePoint Standard Office Communications LM Standard Office Live Meeting Standard Exchange Online Deskless Worker Deskless Worker Suite (Future Release) SharePoint Online Deskless Worker  Initial six month promotion will offer a discount off the BPO Suite  Customers will receive license rights to the OC Online service through the suite for use after its release  Deskless Worker offerings available early H2 27
  21. 21. Agreement Types  1 Year Agreement Only  Evergreen – Auto Renewal VL Non-EA  Billing Starts Immediately All Services - Standard  Monthly or Annual Billing  Coterminous with EA  Attached to Current EA VL EA & EAS  Billing Starts Immediately Only BPO Suite Step-Ups & Deskless Worker Suite - Standard  Billing Consistent with EA  3 Year Agreements  Non-VL Agreement SSA Dedicated  Specific Contract Terms All Services  Billing Starts at “Service Acceptance” 28
  22. 22. • Assess your business and technology needs • Set-up trial of Business Productivity Online Suite www.mostrial.com • Start preparing for deployment and migration
  23. 23. © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
  24. 24. User Subscription License Retail Pricin List USL Price List Step-Up USL Price Service Offerings (Monthly per User) (Monthly per User) Exchange Deskless Worker $2.00 No Step-Up SharePoint Deskless Worker $2.00 No Step-Up *Deskless Worker Suite (25% Discount) $3.00 No Step-Up Exchange Online Standard $10.00 $8.61 Office SharePoint Online Standard $7.25 $5.32 Office Communications Online $2.50 $1.86 (Instant Messaging & Presence) Office Live Meeting $4.50 $2.95 BPO Suite (38% Discount) $15.00 $12.15 (from CoreCAL) • Exchange Online Standard $9.93 (from ECAL) • Office SharePoint Online Standard • Office Communications Online • Office Live Meeting Online “Attached “ Service Offerings Add-On USL Additional Exchange Storage $2.50/GB (Can’t be attached to Deskless Worker SKU) Additional SharePoint Storage (Can’t be attached to Deskless Worker SKU) $2.50/GB * Deskless Worker SKU’s to be released later in the Fiscal Year 34
  25. 25. Microsoft Online Subscription Program Business Policy Rules • 5 user minimum on initial order of online service (no minimum thereafter for Minimum Order additional orders of same service) • Price volume discounts available Price Discounts • Price promotions may be available • Prices are non-negotiable • Billing will occur monthly over the subscription term. (Annual payment Billing and option available shortly after launch) Payment • Credit Card payment is available. Invoices only for > $500 per month Annual • Subscription term is 12 months Subscription • First Subscription Term: Customers have 30 days to cancel, but must pay 30 Day for the first 30 day period. Cancellation • Subsequent Terms: Customers can cancel with 1 month notice • Subscriptions will automatically renew at end of term, unless opted out on Auto-Renewal https://mocp.microsoftonline.com • Partner designation on the Customer Order triggers fee payments to Partner Fee Partners (must be enrolled through Quickstart). For more information see https://partner.microsoft.com/online
  26. 26. New or Existing Additional Step-Up USL USL SA Agreement Agreement Agreement Credit for Software Assurance Software Assurance User WITH Subscription License Step-Up User Subscription License Perpetual Client Access License Services Are Licensed on a Per User Basis USL – User Subscription License  Provides non-perpetual rights to an Online Service with no buy-out rights  Does NOT require a prerequisite CAL with Software Assurance or Subscription license to purchase Step-Up USL – Step-Up User Subscription License  DOES require a prerequisite CAL under Software Assurance or Subscription license to purchase  Must continue to renew perpetual CAL & Software Assurance agreement to retain “step-up” rights 36
  27. 27. User Subscription License can be used with the service and with on- premises servers Online Service Rights USL Internet Microsoft Hosted Servers On-Premises Rights *Customers still must buy on-premises Server Licenses Customer Servers SharePoint Example  Customer purchases SharePoint Online User Subscription License  Licensed User can use the USL to access the Service  Customer purchases SharePoint Server licenses for their on-premise servers  Same Licensed User can use the USL as a Client Access License to access On-Premises Servers 37
  28. 28. New or Existing Attach BPOS Suite Platform Enterprise Agreement Step-Up USL to EA BPO Suite Step-Up CAL Suite: + from Core CAL Suite Core CAL USL + • BPO Suite is attached to an EA as an Additional Product • Step-Up licenses offered for Core CAL & ECAL Customers Office: Office Pro Plus  BPO Suite Step-Up from Core CAL  BPO Suite Step-Up from ECAL Suite + • Services only offered per user • Device CALs have 1:1 relationship with Step-Up USLs Windows:  1 Device CAL qualifies for 1 Step-Up USL Vista • Deskless Worker Suite can be purchased in EA Platform EA 38
  29. 29. Service Platform Decision Tree Customer Priority Platform Standard Less than 5K Users Yes Standard Quick Deployment Yes Standard Lowest Cost Yes Dedicated Dedicated Hardware Required Yes Dedicated Advanced Server Features Required Yes 39
  30. 30. • Client Connectivity • Mobility Information Worker • Additional Storage Key Differentiators BPO Suite  Exchange to 1GB  SharePoint to 250MB • Application Sharing • OCS Capabilities • OWA Light Only Access • Deskless Worker 100 MB Mailbox (No Additional) • AV/AS Deskless Worker Needs • Access to GAL Suite • Personal Contacts • SharePoint Access (0 MB) • Word / Excel / PPT Viewers  Segments employee user population and addresses each segment’s real needs  Provides high value to companies with a large mix of IW’s by giving users rich functionality to match their needs  Provides a low cost option to companies with a large mix of Deskless Workers with lower functional requirements 40
  31. 31. Sum of Components = $ 24.25 $ 2.50 $ 4.50 38% Discount $ 7.25 $15.00 $ 10.00 Exchange SharePoint Office Office Comm BPO Standard Online Online LiveMeeting Online Suite 41
  32. 32.  Current Feature  Future Release Standard Server features Dedicated Deskless Server Technology Microsoft Online Services (No minimum) (5000 Seats Min) Unified Messaging   Messaging Records Management   Exchange Web Services/WebDAV   Messaging Message Archiving   Active Sync Mobility   Outlook Connectivity   Anti Virus, Anti-Spam    Shared contacts, tasks    E-mail, shared calendar, OWA    Internet Sites   Extranet Collaboration   Custom Code Support   Collaboration Excel® Services   Enterprise data search   Site search   Read Only My sites   Enterprise/Web content   People and personalization   Blogs, Wikis, Intranet sites   Templates and Web parts   Federation/compliance   1:1 PC video and voice   Communication Communicator connectivity   IM/presence awareness   Call management   N/A PSTN connected voice Multi-party voice and video   Application sharing   Live Meeting Web access  
  33. 33. • International Available • Standard US • Wave 14 Updates • Deskless Worker • Dedicated Worldwide • International Available • Standard US • Wave 14 Updates • Deskless Worker • Dedicated Worldwide • Standard GA • Standard Beta • Wave 14 Updates • International Available • Standard and Pro • Wave 14 Updates • Service Update • International Available • Single Sign On • Directory Service Enhancements • Service Update • Forefront Integration • Forefront Reporting Integration • Next Generation Archive
  34. 34. Markets* • Australia • Austria • Belgium • Canada • Denmark • Finland • France Service Portal • Germany Languages • India • Ireland • Italy Data Centers • English • Japan • French • Netherlands • German • United States • New Zealand • Spanish • Dublin • Norway • Japanese • Portugal • Singapore • Singapore • Amsterdam • Spain • Sweden • Switzerland • UK * Markets subject to change

×