Omnichannel Markteting vision

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A vision on omnichannel. My presentation on the Cegeka Event It's all in the mix (5/11/2013).
More info on the event is here: http://www.allinthemix.be/?utm_source=Cegekasite&utm_medium=website&utm_campaign=eventmodule

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Omnichannel Markteting vision

  1. 1. It’s All in the Mix 5 november Felixpakhuis Antwerpen Digitale marketing in omnichannel Franky Redant #AIM13
  2. 2. Everything Evolves 2
  3. 3. Universe to Multiverse 5 years ago (more or less) 3
  4. 4. Be where your customers are. “listening is finally getting the respect it deserves through Social Media” (Ted Rubin) 4
  5. 5. Please hold! An example
  6. 6. Brand Experience or Customer Experience? Seamless Customer Centric Consistent 6
  7. 7. One View on your customer! 7
  8. 8. Omnichannel is a company effort!
  9. 9. Integrated Systems 9
  10. 10. Keeping the overview to act upon. 10
  11. 11. Sounds daunting ? Create your own mix. Omnichannel is a reality but not yet real! 11
  12. 12. Thank you for listening 12

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