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Smarter Workforce
CREATING A
An engaged, empowered and optimized workforce is
critical to be a leader in today's competiti...
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Openspan smarter-workforce

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A better way to work; a better way to manage. Create a smarter workforce - An engaged, empowered and optimized workforce is critical to be a leader in today's market. From the Front Office to the Back Office, using Openspan, your organization can deliver ....

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Openspan smarter-workforce

  1. 1. Smarter Workforce CREATING A An engaged, empowered and optimized workforce is critical to be a leader in today's competitive market. From the Front Office to the Back Office, using OpenSpan, your organization can deliver ... to your supervisors, managers and executive teams Establish and manage to fact-based standards and goals Deliver real-time activity insights and feedback views to all managers throughout the organization Inspire teams to work together more nimbly and efficiently Simplify communication by integrating and unifying the ways activities are measured and the way people are managed Connect human activity "Big Data" to company wide goals and results Collect activity data where people and technology meet (the desktop), to create more efficient and effective management A BETTERWAYTO MANAGE ™A BETTERWAYTO MANAGE ™ More efficient and effective workers through automation Manage risk by enforcing standards and securing data for your agents, knowledge workers and customer representatives Reduce talent attrition through enabling people and technology to work better together Increase revenue by automatically pushing contextually relevant information to the worker Impact Customer Satisfaction by delivering relevant customer data to the desktop and positively impacting the customer interaction Drive efficiencies by automating manual tasks and simplifying the desktop A BETTERWAYTOWORK ™A BETTERWAYTOWORK ™

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