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How to Stop Failing at Behavior Change Training - ASTD 2013

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The full audio is available here - http://goo.gl/xDS5YI

New: Download my new special report written with Janice Russell: The 8 Fatal Assumptions that Time Advisers Make. http://bit.ly/1auwnJe

At the American Society of Training and Development International Conference and Exposition in Dallas I gave a presentation that used time management as a case study for a new generation of behavior change training. Instead of trying to force-feed learners with long lists of new behaviors, instead, I focused on developing their capacity to get better - not just once, but over and over again for as long as they choose to improve over the course of their careers.

It's the same thinking that underlines the work we have done to develop our MyTimeDesign and NewHabits programs, which are all about empowering the learner to develop their capacity. That allows the trainer to engage the learner more deeply, and to challenge them to develop a skill that they never even thought they possessed.

It also underlines the journey that Bill takes in my book "Bill's Im-Perfect Time Management Adventure." He also flounders when he tries to follow a rigid prescription and is forced to find his own way to improve his skills and that of others - all in the face of the threat of losing his job.

Find out more about the book at http://perfect.mytimedesign.com

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How to Stop Failing at Behavior Change Training - ASTD 2013

  1. 1. M200 - How to Stop Failing atBehavior Change TrainingFrancis Wade#m200@fwade
  2. 2. “I want you toput together afreshproductivityprogram thatworks.”
  3. 3. Fresh?
  4. 4. Behaviors are Making a Comeback• Pic of man with a stopwatch being measuredFigure Out the “Behavior”NCSU Libraries, Special Collections Research Center
  5. 5. “Implementation”
  6. 6. Example: share with a partnerWhat are some behavior changes that you aretrying to implement?
  7. 7. Confusion
  8. 8. Whencan IGooglethat?Now?The New Learner
  9. 9. Want the full benefitsfor participantsHave your ownconvictionsWant the new behaviorsto impact the bottom lineYouWant to avoid a relapse
  10. 10. How Do You Meet All These Wants?Increase the Odds of Success?
  11. 11. How do youassemble asolution?
  12. 12. …using new discoveries?
  13. 13. Time can’t be managedCannot BeManaged
  14. 14. We do manage: Time DemandsAn individualcommitment tocomplete anaction in thefutureDisappearsoncecompletedPsychological,cumulativeweight
  15. 15. Confusion about“Behaviors”“Decide”“Analyze”“Prioritize”“Be clear”“Monitor”“Pace Yourself”“Avoid Procrastination”
  16. 16. TEST:Can you foolyourself?ObservableTeachableCoachableNew Standard - Behaviors
  17. 17. • Picture of people arguingNew Standard:PreventsAn Argument
  18. 18. Obvious point of failure:implementation
  19. 19. What Produces a Behavior Change?Pre-Work26%LearningEvent24%Follow-Up50%www.maketrainingstick.com
  20. 20. Select a BehaviorChoose a partner, and share withthem a single behaviour thatyou’d like to stop or start either inyourself or in a target group /client.
  21. 21. Crediibility StoryJamaica#m200@fwade
  22. 22. Many ways tofail our learners
  23. 23. #Fail - IgnoreLearnerExperienceWho Do YouThink I Am?PedagogyAndragogy
  24. 24. #Fail - Leave the learner to implement• ? pic
  25. 25. #FailExpectall-at-oncechange
  26. 26. #FailOne sizefits all
  27. 27. #Fail – Leaving out a dimensionSkillAwarenessWill
  28. 28. #SuccessOur way vs. Theircapacity
  29. 29. #m200
  30. 30. TIPS!TRICKS!SHORTCUTS!Learner
  31. 31. Research best-in-class performance• Internet searching pic
  32. 32. Discover corebehaviors- observable- teachable- coachableTIPS!TRICKS!SHORTCUTS!
  33. 33. Fundamental CoreBehaviorsTime demandsare transformedby…11fundamentalbehaviors?
  34. 34. Key Result – “peace of mind”• Assume an end-goal for all learners• But allow learners to set their own end-goals• Use this goal as the ultimate test for anysuggested upgrade
  35. 35. An Inescapable RealityTime DemandsFundamentalsPeace of MindHowAboutYou?
  36. 36. An Individual, Self CreationRange of Skills
  37. 37. Define 3 StepsAssess your current skillEffect an upgradeImprove your capacity toupgrade123
  38. 38. How?1
  39. 39. Self-Assessment Tools 1X?
  40. 40. Self-Assessment Tools (Online) 1XXXX
  41. 41. Step 2.Effect anUpgradeHowquicklyshould youimprove?2
  42. 42. Build aConservative PlanWithin 2 months I planto upgrade thefollowing:Acting Now: Yellow toOrange2
  43. 43. Improving Your Capacity to UpgradeThe Implementation Problem3
  44. 44. Multiple Custom-Design Supports 3RemindersTriggersGamificationThe BossSchedulesSocialPressureCoachingMentoringChecklistsDiariesMoney atRiskFallbacks
  45. 45. Training: Knowledge vs. PracticeWhat’s theinformation youare trying to giveme?How can I gainsome valuablepractice in aweak skill?SoccerTheory
  46. 46. The New Time Management TrainingFromTo“Follow these instructions (…or else)”“Learn and practice how to plan aneffective upgrade while building thesupports required to succeed.”
  47. 47. Exercise – what’s possible?Assess your current skillEffect an upgrade (w/ a plan)Improve your capacity toupgrade (w/ supports)123
  48. 48. Beyond TimeManagement#m200@fwade
  49. 49. Break down“Behaviors” intoBaby Steps withthe latestresearch
  50. 50. Designer Testing and Application
  51. 51. Encourage Meta-LearningHow do Iupgrade moreeffectivelyeach time?
  52. 52. TrackResultsOpenly
  53. 53. Explore new frontiers
  54. 54. “I want you to puttogether a productivityprogram that works.”“Here’s a list of specificbehaviors that we’ll beteaching people how toimprove for themselves.They’ll be shown how toupgrade eachbehavior, plus build theirown support system.We’ll be tracking theirimprovements.”
  55. 55. Stop #FailingStop:Trying to be a Know-It-AllStart:Gaining unique insightHelping learners build goodimplementation plans basedon self-diagnosisGoing Meta#m200
  56. 56. To Receive My Game LinksHRMATT’s 9th Biennial Conference – May13th & 14th, 2013 57Minnie Mouse minnie@disney.comJohn Smith-Ramlogan john@tstt.netEnter our freebook draw: Dropyour business cardAdd your name/email
  57. 57. Even More Questions?www.franciswade.infoCome visit for the next hour+
  58. 58. Your feedback countsYour Feedback Counts!Your feedback helps ASTD continue to providetop-notch educational programs that help you stayon top of a changing profession.Evaluation forms for this session are availableNOW via the mobile app and at the following link:www.astdconference.org.M200 - How to Stop Failing at BehaviorChange Training: The Case of TimeManagement – Francis Wade

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