The       Four administrations namely, ForestGold t/a TravelZone, Krisp Clothing, Descamps and Half PriceSummary   Jewelle...
Geoff’s   “When the going gets tough, the tough get going”View          Wild newspaper claims that Christmas trading was t...
New RetailersBoux Avenue         will open its first store in March in shopping centres including the Trafford Centre and ...
H&M                   has signed to take a 17,000 sq ft anchor store in the Kingsgate Shopping Centre in                  ...
FinancialRestructuringAbel & Cole            organic food home delivery specialist is being put up for sale and Morrisons ...
SuperGroup          has re-engineered prices of its Superdry young fashion brand for autumn 11, after warning             ...
Morrisons           is pledging to cancel out the effects of rise in VAT by slashing prices, with January savings         ...
Dixons Retail          Shoppers have flocked to Black, in its first week of trading, its parent has claimedEmu Australia  ...
PropertyAXA REIM              Foss Islands retail park (159,000sq ft ) in York is being put up for sale by Axa Real Estate...
RetailerResults           www.snap-shop.co.uk
Please note that only half and full year results have been mentioned. For detailed statistics on Christmas sales please cl...
UK OverviewONS Retail   The value of retail sales in December at current prices not seasonally adjusted increased 3.0% YoY...
Internet     Based on ONS experimental Internet sales series, the non-seasonally adjusted average weekly value ofRetail   ...
Pedestrian   Synovate‟s Retail Traffic Index for December was down 7.0% YOY and up 24.9% against November.Flows        Exp...
Inflation   In the year to December, the all items RPI rose by 4.8 per cent, up from 4.7 per cent in            November. ...
Consumer     The overall index score this month has stayed the same as last month at -21, two pointsConfidence   lower tha...
Ireland OverviewCSO      At the time of publishing, the most recently available data were for November. The volume of reta...
Inflation in   In Ireland, HICP was -0.2% in December, whilst CPI increased from 0.6% to 1.3%Ireland               Please ...
And Finally…John Lewis staff teach police politenessFollowing a survey which revealed that some police officers answer mob...
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Retail News, Retail Trends, Retail Statistics, UK Retailers

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SnapShop enables you to keep up with the new and expanding retailers and know what is happening in the retailer industry.

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Retail News, Retail Trends, Retail Statistics, UK Retailers

  1. 1. The Four administrations namely, ForestGold t/a TravelZone, Krisp Clothing, Descamps and Half PriceSummary Jewellers were reported since our December issue. Three retailers are new to UK including Vagabond, Sainsbury‟s Fresh Kitchen and Stately Interiors and some are muttering about coming to UK – see our new retailers section. Birth and Death of Retailers 10 5 0 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 In Adminis tration New Retailers In the news… A tough month overall for HMV Group, Signet UK, Ernest Jones, Theo Fennell and New Look. At the same time impressive results from SuperGroup and Mulberry. A fantastic year continued for John Lewis when it achieved a record sales week of £121 million. Last month was hugely statistics dominated with Christmas trading updates, the VAT increase and efforts to evaluate the effect of snowfall. However, there were also some internal re-organisations and key staff changes. However, retail news included the launch of augmented reality feature to Ebay‟s fashion mobile app allowing shoppers to virtually try on sunglasses before they buy. Following a strong Christmas, jewellery giant Aurum is all set to launch a new fascia under its Goldsmiths brand as it seeks to attract a younger, more fashion-conscious customer. To cap things off, Amazon has acquired Lovefilm, rumoured to have been worth around £200m. Keeping the trend alive FSP’s retailer of the month award goes to “Sainsbury‟s” as it ruled the news with improved Christmas sales, increase in market share, launch of Fresh Kitchen, new investment strategies and much more… www.snap-shop.co.uk
  2. 2. Geoff’s “When the going gets tough, the tough get going”View Wild newspaper claims that Christmas trading was the worst since records began in 1988 were based on a misreading of the ONS Press Release. Nevertheless, the error reflects the increasing straws in the wind that signify already difficult retail trading conditions are set to get worse. The rate of monthly sales increases has been falling since August 2010; snow disrupted trading in two separate weeks in December, reducing sales by an estimated 2% to 4%; the number of retail businesses in financial difficulties in Q4 2010 showed the first increase since the dark days of 2009; tax increases, Government austerity measures and uncertainty about the implementation of radical changes, increasing unemployment, already above 20% in the key 16 to 25 year old group, rising commodity and utility prices compounded by a 25% devaluation of sterling since 2007; a sufficient list to indicate that the going is certainly getting tough. How then do the tough get going? I am reminded of the two explorers who came face to face with an angry tiger. One of them immediately started to run away. “You can‟t out-run a tiger!” said the other. “No, but I can run faster than you.” In no likely economic scenario will consumers stop shopping altogether. The challenge is to ensure that they shop in your shopping centre or park rather than with your competitors. It is now received wisdom that physical stores can compete effectively with digital stores by offering a satisfying and enjoyable experience to their shoppers. This requires a thorough understanding of your particular shoppers and their needs and aspirations. Delivering a good shopping experience depends on the centre providing a conducive environment and the retailer providing the merchandise and customer service. A degree of mutual inter-dependence is required. This is where the tough are heading – towards using their resources to maximise their own performance by maximising the sales of their retailers. With kind regards Geoff Nicholson Managing Director, FSP geoff@fspretail.co.uk www.snap-shop.co.uk
  3. 3. New RetailersBoux Avenue will open its first store in March in shopping centres including the Trafford Centre and BluewaterMackintosh has opened its first standalone store (970 sq ft) in Mayfair in LondonNao Do Brasil has opened its debut shop in 1,073sq ft on the upper Thames Walk in BluewaterOliver Bonas is to launch its first own-brand range to improve margins & create a clearer fashion identitySainsburys has opened its first sandwich shop in Fleet Street, near to its Holborn head office, under the fascia Sainsburys Fresh kitchenStately Interiors launched by Mike Clare (who founded beds giant Dreams) sells "grand and unusual furniture" from its store in Aylesbury, BuckinghamshireVagabond Wines opened its first UK store on Fulham Broadway in south-west LondonWhistle & Flute has opened its first store and showroom in Spitalfields, London to offer made-to-measure suits and shirtsStore NewsBanana Republic has signed for a 1,600sq ft store at 22-24 Kings Road, in Londons ChelseaBest Buy has insisted its plans for the UK are still on course despite it pulling out of a deal to open a store in the north-east of EnglandBrasserie Blanc is to make its debut in the north-west at Liverpools Mann Island SchemeByron the chain of up-market burger restaurants, will launch its latest site on London‟s Charing Cross Road later this monthCalvin Klein concept and Ted Baker Passions are to take units at Manchesters SpinningfieldsClaires has launched a UK website which aims to engage its teenage customers with a focus on social media & blogging. Claires intends making the site transactional late next yearCoes is to kick off the new year with a major multi-million pound refurbishment and expansion of its Ipswich store - lifting it from a two-floor elevation to three floorsCote has secured a new site in Bluewater shopping centre in Kent, its first in the South East countyD&D London has secured a space at the Grade I listed Royal Exchange in the City, to develop an outdoor café for launch in summer 2011Flying Brands has acquired a further 30 per cent stake in Dealtastic Holdings from Jonathan RuffG-Star has started the UK roll-out of a buying initiative for indies, whereby indie stockists commit to dedicating 60% of their store space to the brand in return for shopfit fundingGerry Weber the German mainstream womenswear brand, opened the doors on two stores in Chichester (550 sq ft) and Eastbourne(1,500 sq ft)Goldsmiths is to launch a new fascia it seeks to attract a younger, more fashion-conscious customer www.snap-shop.co.uk
  4. 4. H&M has signed to take a 17,000 sq ft anchor store in the Kingsgate Shopping Centre in Huddersfield, West Yorkshire and has teamed up with footwear & accessories brand Swedish Hasbeens to create three styles of clogs.House of Fraser has launched a mobile commerce site, m.houseoffraser.co.uk and has invested £10m in Frasers, its flagship Glasgow store, to create a luxury accessories & footwear emporiumJamies Italian mid-market restaurant chain, is to open ten new sites in 2011 in a move that is set to boost turnover to an estimated total of £70mJimmy Choo has launched an interactive section on its website (My Choo Stories) which allows users to share their personal Jimmy Choo experiencesJohn Lewis is to invest £500m in 2011 and indicated that it will be ready to expand overseas by end ofPartnership 2011LK Bennett has signed an extended 10-year lease to relocate to a new unit (2,200 sq ft) at the Metquarter in LiverpoolLush has suspended online sales after hackers broke into its site, jeopardising customers‟ financial dataMarks & Spencer and Amazon websites were taken offline on night during the key Christmas trading period amid ongoing cyber threats by pro-Wikileaks saboteursMimco is expanding its UK portfolio, it has signed up to take five stores of between 500sq ft and 900sq ft in Glasgow, Chester, Leeds, Bath and SheffieldMitchells & Butlers is to open its first ever Premium Country Dining (PCD) gastropub in a city centre - at a site once operated as a discount Goose venueMorrisons has entered into a conditional agreement with Asda to acquire 120,000 sq.ft. of additional selling space through the purchase of 16 former Netto UK stores at a cost of £28.1mNew Look is looking to widen its offer by selling third-party young fashion brands on its website. The retailer is understood to want to target brands such as womenswear labels Motel, Lipsy and Vila, and men‟s brands G-Star, Gio-Goi and Levi‟s.Not Your Daughters has almost doubled its number of outlets in Europe over 2010.There are now 2,000 storesJeans (NYDJ) in Europe including House of Fraser, John Lewis, Fenwick and SelfridgesOak Furniture Land is upping the pace of its expansion to brick-and-mortar stores with the opening of its second showroom in six monthsPoundland will open two more stores in Scotland, one in Glasgow and one in Arbroath, as part of its continued expansion in the regionShop Direct Group is to launch an online department store (Isme.com) targeting style-conscious 50 plus women & faced by actress Lynda BellinghamSony Centre has unveiled a new-look store (5,000 sq. ft) to offer consumers more opportunity to try out products at retail destination Tottenham Court RoadTK Maxx is close to signing a 15-year lease at Liberty Wharf for 10,000sq ft near the anchor tenant, Marks & Spencer HomeWaterstones and HMV have created a new concept double-fascia store at Fort Kinnaird shopping park in EdinburghWhite Stuff has opened a second store devoted to providing enhanced levels of customer service & retail theatre www.snap-shop.co.uk
  5. 5. FinancialRestructuringAbel & Cole organic food home delivery specialist is being put up for sale and Morrisons and the Co-op are expected to be at the forefront of acquisition interestAdidas chief executive Herbert Hainer has claimed that the German sportswear giant will grow faster than US rival Nike in 2015Amazon has acquired British film & games subscription firm Lovefilm which is rumoured to have been worth in the region of £200mASOS has announced it will launch a Facebook shop later this month, allowing its 390,000 fans to buy its clothes without leaving the Facebook siteBlacks Leisure Group sale is drawing to a close with two parties thought to be outdoor clothing rival Go Outdoors and LDC (Lloyds TSB Development Capital)British Bookshops & has collapsed into administration, becoming the first retail casualty of 2011.Simon Appell,Stationers Fraser Gray and Stuart Mackellar of Zolfo Cooper have been appointed administratorsChange Capital the private equity firm run by former Marks & Spencer boss Roger Holmes, is among those bidding for BathstoreCruise has been rescued by Sir Tom Hunters by entering into a joint venture agreement with Van MildertDaniel Footwear has acquired footwear retailer Rojo Shoes, using £700,000 in funding from Barclays CorporateHMV Group has drawn plans to shut 60 of its 285 stores in the next 12 months as sales have continued to fall over the Christmas trading period and the profit warnings, but has been promised support from seven of the countrys top music executives despite ongoing sales slump and store closuresJ Crew has extended the period in which it can accept rival bids for the business until February 15 as it settles a shareholder lawsuit over its proposed takeoverJ Sainsbury PLC is to invest in its own brands after bumper ChristmasJJB Sports is expected to ask investors for a further £50m following the £31.5m promised before ChristmasKrisp Clothing went into administration on 14 January 2011Ladbrokes is in talks to buy online rival 888, with reports suggesting that it has offered £240 million for the companyLandsbanki is considering selling its 35 per cent stake in the House of Fraser department store groupCommercial FinanceMarks & Spencer is considering opening banks in 55 stores, branches would be opened in partnership with HSBCOne Stop Tesco‟s convenience fascia has acquired 77 stores from Mills Group as part of its long term expansion plansPhase Eight could be bought by private equity firm Towerbrook Capital for almost £80mSainsburys has more than tripled its share of the £9.9bn UK value clothing market in the last five yearsSupermarkets www.snap-shop.co.uk
  6. 6. SuperGroup has re-engineered prices of its Superdry young fashion brand for autumn 11, after warning that rising cotton costs could impact gross margins next yearTesco PLC is to trial two beauty parlours in its larger stores. Two larger Beauty Salons will open at the end of January.Topshop is to enter into Brazil as part of an ambitious overseas expansion programme as revealed by Sir Philip GreenUrban Outfitters and US retail giant Sears are said to be considering a possible bid for American casualwear business J CrewVF Corporation has signed a deal to buy premium denim brand Rock & Republic for $57m (£36.8m), deal to be finalised by April 2011InternalRestructuringAdidas has joined forces with Italian denim giant Diesel to create a limited edition trainer seriesAlexander McQueen has unveiled its striking new spring 11 brand images featuring American model Lindsey WixsonArcadia Group and Topman will not pass the January VAT rise on to customers, confirms Sir Philip GreenArgos is to more closely integrate its famous big book with social media such as Facebook & Twitter as its multichannel business growsCarpetright is downsizing 10% of its portfolio (stores sized between 12,000 sq ft and 14,000 sq ft) to get better returns from its selling spaceChanel signed Blake Lively (American actress) as its new face - Blake will appear in a campaign for the Mademoiselle handbag line.Co-op Retail has launched an advertising campaign for its food stores focusing on the importance of celebrating quality family timeEbay has added an augmented reality feature to its fashion mobile app allowing shoppers to virtually try on sunglasses before they buyEgo Restaurants is to close its businesses in Leeds & Manchester due to worsening trading conditions in each cityEnterprise Inns has sold 29 central London pubs to Max Property Group for £42.56mGeorge at Asda has stepped in at the final hour to headline sponsor Graduate Fashion Week (GFW) and save the event from extinctionHarvey Nichols sent out a viral Christmas video sending up fashionistas who use their dogs as the ultimate fashion accessoryJohn Lewis announced plans to launch a new in-store beauty spa concept. The first spa will open in its Reading and Cheadle department stores this summerMarks & Spencer has unveiled a Plan A-inspired fashion capsule collection for its Indigo range and has joined hands with O2‟s location-based marketing service, enabling it to target consumers with special offers www.snap-shop.co.uk
  7. 7. Morrisons is pledging to cancel out the effects of rise in VAT by slashing prices, with January savings totalling £210mNisa is to embark on its first TV advertising campaign as it guns to build its brand profile with consumers & sign up new retailer membersO2 is to close 40 of its 493 stores this year and instead invest in its best performing shops. 100 stores will be refitted to the latest format including live handset displays, gaming lounges and the O2 Guru BarPeacocks has partnered with Daisy Lowe to launch a range of retro-inspired swimwear designed by the modelSarah Coggles has received a multi-million pound investment from Manchester Square Enterprises, a subsidiary of Pentland GroupStarbucks unveiled a new logo which no longer has the words "Starbucks" and "coffee", leaving just the firms white on green image of a twin-tailed sirenSuperdrug is to absorb the January 4 VAT increase on all its own brand beauty, toiletries and household products (nearly 2,000 products)Tesco Direct has launched a Brand Boutique on its clothing website to house the independent labels and designers it stocks. Also it recently teamed up with blackcircles.com to move into car tyre trade.Tesco plc fired back at ASDAs price back guarantee by saying that its is "confusing and misleading" because it excludes around half of Tescos range, and relies on a complicated process for customers to get their money backTriumph has launched a premium collection called Triumph Essence, fronted by supermodel Helena ChristensenZara has created a kidswear collection for its Zara Home Kid range in collaboration with Liberty print fabrics - collection is available at zarahome.comGeneralALDO will make its first move into the French market this yearAlexandalexa has received an investment of £1.5m to drive international expansionAll Saints boss Kevin Stanford has been forced by a court in Iceland to repay a £1.3m personal guarantee he gave to secure finance for his investment portfolioArcadia Group owner Sir Philip Green, scooped the International Retailer of the Year Award in New York this week at the National Retail Federation conferenceAsics opens a flagship store in Amsterdam as it warms up for an aggressive European expansion next year alongside its sister clothing brand, Onitsuka TigerBCSC Awards Land Securities and Capital Shopping Centres St Davids in Cardiff won the supreme gold award at this years BCSC awardsBoxfresh has increased prices and repositioned to be more premium for autumn 11City Analyst has forecast that the on-trade market (pubs, restaurants and cafes) lost in the region of £500 to £750m in sales as a result of severe weather in DecemberCounterfeit Items are becoming more difficult to spot and London is awash with expensive fakes. Fake goods cost on average 31% of the price of the genuine article in the capital www.snap-shop.co.uk
  8. 8. Dixons Retail Shoppers have flocked to Black, in its first week of trading, its parent has claimedEmu Australia has launched a counterclaim against Deckers, a month after the owner of popular footwear brand Ugg kicked off legal proceedings to prevent Emu from using its trademarksFGH (Otto UK) Group- home shopping retailer has merged its online fashion retailer Oli into its Freemans businessGap has become the latest retailer to sign a lease at the extended St Davids shopping centre in Cardiff, taking 9,200sq ftGordon Ramsay and Jamie Oliver - who are fronting up Channel 4s season of programmes campaigningRestaurants against overfishing - have been caught serving endangered eels in their restaurantsHermes won against LVMH, after LVMH increased its share in Hermes to more than 20%High street shopping in the UK has entered a steep decline, with national average vacancy rates set to surpass 15 per cent as retailers and their customers are lured away by the attractions of out-of-town retail parks and online shoppingHobbs has secured £14m of new investment from its private equity backer 3i, and brought in turnaround specialist Iain MacRitchie to replace Tony Campbell as chairmanJoules grew its UK store portfolio by a third last year & is in talks with Deloitte to find ways to raise money to expand its 40 stores, seven UK franchises & six overseas franchisesMango has outlined fresh expansion plans in China, Eastern Europe and Russia as it continues to consolidate its global presenceMaplin asked potential buyers to submit informal offersMarks & Spencer took a step forward with international expansion, when its first store in Egypt and third in China were scheduled to openRetailers are to be banned from selling alcohol below a minimum price for the first time, as Government aim is to prevent binge drinkingRetailers including Tesco and Sainsbury‟s have signed up to a service designed to help them hold more accurate product information and take better advantage of multichannel and mobile commerceRoyal Bank of is to take control of the 306,000sq ft Friars Square shopping centre in Aylesbury,Scotland BuckinghamshireSixty UK Italian parent company has been ordered to pay almost £600,000 in unpaid rent to the owner of the Met Quarter in LiverpoolTed Baker and Lush founders were recognised in the New Year Honours List. Ray Kelvin was awarded a CBE and Mark and Margaret Constantine received OBEsWaitrose has been awarded a second Royal Warrant for supplying Prince Charles with food and drink. Waitrose already has a Warrant as a supplier to the QueenWeldricks Pharmacy won the „Best Large Multiple Pharmacy‟ award at the 2010 Alliance Healthcare Pharmacy Awards www.snap-shop.co.uk
  9. 9. PropertyAXA REIM Foss Islands retail park (159,000sq ft ) in York is being put up for sale by Axa Real Estate Investment Managers with a price tag of around £26mCapital Shopping A US property giant (Simon Property Group) dropped its £3 billion pursuit of BritainsCentres biggest shopping centre owner after failing to gain access to its booksHenderson Global has confirmed its acquisition of two Thornfield entities comprising the 600,000 sq ft SilverInvestors Hill scheme in Winchester, from the developer‟s administrator DeloitteHermes Property has unexpectedly cancelled the sale of its sale of a 7.5% stake in the Bluewater shoppingAsset Management centre in KentINVESCO Real Estate has completed its first purchase for its third UK fund. It has bought a 104,026 sq ft retail property in Bromley, south-east London for £17.05mLand Securities Primark & New Look are in talks to take units at Land Securities Trinity Leeds shopping centre development. Marks & Spencer, H&M, Next, Bhs and River Island are among the tenants to have signed upLegal & General has confirmed its acquisition of Fremlin Walk shopping centre in Maidstone, Kent, for £92mPropertyMeyer Bergman has appointed Wilson McHardy as the retail leasing agent for the Burlington Arcade, in Londons MayfairSainsburys has acquired 134-138 North Street, Brighton from UK Commercial Property Holdings, theSupermarkets fund managed by Ignis Real EstateSt Enoch, Glasgow shopping centre recorded a 20% year-on-year rise in footfall during Christmas week as shoppers avoided the cold weather and chose to do their shopping under coverWestfield has been refused planning permission for the expansion of the Friary shopping centre inShoppingtowns Guildford. Westfield proposed to extend the retail space by around 6,400sq ftLimitedWoolworths Group 30% of Woolworths stores are vacant, compared with 40% in July and 60% the year before that www.snap-shop.co.uk
  10. 10. RetailerResults www.snap-shop.co.uk
  11. 11. Please note that only half and full year results have been mentioned. For detailed statistics on Christmas sales please click here www.snap-shop.co.uk
  12. 12. UK OverviewONS Retail The value of retail sales in December at current prices not seasonally adjusted increased 3.0% YoY withSales the 3 month moving average also at 3%. Value of sales through food stores in December increase by 2.2% YoY, while the value of sales through non-food stores was up 2.2% YoY. Once again, non-store retailing made the biggest gains with a 17.4 % increase in value of sales. Household Goods have again fared worst, down 10.1 % YOY in December. UK Retail Sales Growth - All Retail (Not Seasonally % Adjusted, Excluding Fuel) 6 4 2 0 -2 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 Volume Value Inflation 3 month moving average UK Retail Sales Growth - Food Retail (Not Seasonally % Adjusted) 6 4 2 0 -2 -4 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 Volume Value Inflation 3 month moving average UK Retail Sales Growth - Non-Food Retail (Not Seasonally % Adjusted) 6 4 2 0 -2 -4 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 Volume Value Inflation 3 month moving average *Please note that ONS made several changes to its Retail Sales reporting in January 2010. For more information, see http://www.statistics.gov.uk/pdfdir/rs0210.pdf Please see the Retail & Economic Statistics page on SnapShop for more historical detail www.snap-shop.co.uk
  13. 13. Internet Based on ONS experimental Internet sales series, the non-seasonally adjusted average weekly value ofRetail Internet retail sales in December 2010 was £770 million, which was approximately 10.6 per cent of total retailSales sales (excluding automotive fuel). BRC has recorded a 18.0% change YoY % Internet Sales 30 25 20 15 10 5 0 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 ONS Internet as % of Total BRC YoY % Change *ONS are trialling an experimental measure of Internet retail sales. For more details see http://www.statistics.gov.uk/articles/nojournal/Internet_information_paper_February_2010.pdf.BRC Retail UK retail sales values were down 0.3% on a like-for-like basis from December 2009, when sales had risenSales 4.2%. On a total basis, sales were up 1.5% against a 6.0% increase in December 2009 % British Retail Consortium - Retail Sales Monitor 7 6 5 4 3 2 1 0 -1 -2 -3 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 YoY LfL YoY Tot 3mth LfL 3mth Tot Please see the Retail & Economic Statistics page on SnapShop for more historical detail www.snap-shop.co.uk
  14. 14. Pedestrian Synovate‟s Retail Traffic Index for December was down 7.0% YOY and up 24.9% against November.Flows Experian FootFall reported a MoM increase of 19% but a YoY decrease of 3.1%.According to Synovate, last week of the year was busiest week of 2010 - 9% above Christmas (second busiest of the year). For 2010 as a whole, UK non-food store market recorded decline of 3.6%. % Pedestrian Flows - Year-on-Year Change 3 2 1 0 -1 -2 -3 -4 -5 -6 -7 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 Synovate (YoY) FootFall (YoY)Interest The Bank of England‟s Monetary Policy Committee voted to maintain the official Bank Rate paid onRates commercial bank reserves at 0.5%. This rate has been maintained since March 2009. % Bank of England - Base Rate 3 2 1 0 Nov-08 Mar-09 Jul-09 Nov-09 Mar-10 Jul-10 Nov-10 Please see the Retail & Economic Statistics page on SnapShop for more historical detail www.snap-shop.co.uk
  15. 15. Inflation In the year to December, the all items RPI rose by 4.8 per cent, up from 4.7 per cent in November. CPI annual inflation stands at 3.7 per cent, up from 3.3 per cent in November with air transport and rising petrol, diesel, gas and food prices being the most significant drivers % UK Inflation (CPI v RPI) 6 5 4 3 2 1 0 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 CPI RPIHouse According to the Nationwide index, the price of a typical house increased by 0.4% MoM inPrices December which is similar to YoY change. The average price of a typical UK property in November was £162,763. Nationwide House Price Index % 1.5 10 1 0.5 6 0 -0.5 2 -1 -2 -1.5 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 YoY 3mma MoM NB: YoY figures refer to left hand scale, MoM statistics refer to right hand scale. September YoY was flat. Please see the Retail & Economic Statistics page on SnapShop for more historical detail www.snap-shop.co.uk
  16. 16. Consumer The overall index score this month has stayed the same as last month at -21, two pointsConfidence lower than this time last year. Nick Moon, MD of GfK NOP Social Research, comments: "At the moment consumer confidence is being propped up by one thing – a belief that the run-up to Christmas and the VAT hike is a good time for big-ticket retail purchases. This element of the index has distorted the overall index to make it appear static when in fact it is teetering on the brink. The real test will come in January when festive spending ceases and the VAT increase comes in. Then we will finally see the full impact of how consumers are reacting to the first wave of austerity measures.” % GfK NOP Consumer Confidence Index 5 0 -5 -10 -15 -20 -25 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- 09 09 10 10 10 10 10 10 10 10 10 10 10 10 Research by GfK NOP on behalf of the European Commission Please see the Retail & Economic Statistics page on SnapShop for more historical detail www.snap-shop.co.uk
  17. 17. Ireland OverviewCSO At the time of publishing, the most recently available data were for November. The volume of retailRetail sales (i.e. excluding price effects) increased by 0.9% in November 2010 when compared withSales November 2009 and there was a monthly increase of 0.2%.The value of retail sales decreased by 2.1% in November 2010 when compared with November 2009 and there was a month-on-month change of -0.1%. Irish Retail Sales Growth - All Retail (Not Seasonally Adjusted) % 4 2 0 -2 -4 -6 -8 -10 -12 -14 Oct- Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- 09 09 09 10 10 10 10 10 10 10 10 10 10 10 Volume Value Inflation 3 mma Irish Retail Sales Growth - Food Retail (Not Seasonally Adjusted) % 4 2 0 -2 -4 -6 -8 -10 Oct- Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- 09 09 09 10 10 10 10 10 10 10 10 10 10 10 Volume Value Inflation 3 mma Irish Retail Sales Growth - Non-Food Retail (Not Seasonally % Adjusted) 4 2 0 -2 -4 -6 -8 -10 -12 -14 -16 -18 Oct- Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- 09 09 09 10 10 10 10 10 10 10 10 10 10 10 Volume Value Inflation 3 mma Please see the Retail & Economic Statistics page on SnapShop for more historical detail www.snap-shop.co.uk
  18. 18. Inflation in In Ireland, HICP was -0.2% in December, whilst CPI increased from 0.6% to 1.3%Ireland Please see the Retail & Economic Statistics page on SnapShop for more historical detail. www.snap-shop.co.uk
  19. 19. And Finally…John Lewis staff teach police politenessFollowing a survey which revealed that some police officers answer mobiles while talking to people or hadinapt ringtones, officers are being sent to a John Lewis department store - to learn how to be polite to thepublic.Superintendent Nadeem Butt from Greater Manchester Police came up with the idea to ask the store for helpbecause their staff are so polite. He said: "The main thing is that John Lewis treats customer service as a skill.You could be the best salesperson in the country but you still have to have regular training."Officers from Supt Butts force will receive their politeness training from the John Lewis store in Cheadle,Greater Manchester. They will be trained to be more professional and considerate when dealing with victims ofcrime and witnesses. They are being taught to spend more time listening to people, to keep victims updatedon the progress of inquiries. www.fspretail.co.uk 25/01/11FSP has gone to its best efforts to ensure this data is correct but the author reserves the right not to be responsible for the accuracy of information provided. SnapShop Monthly, a benefit of SnapShop Membership, is provided by: FSP 19 Manor Court Yard Hughenden Avenue High Wycombe Buckinghamshire HP13 5RE Tel: 01494 474740 Email: snapshop@fspretail.co.uk www.snap-shop.co.uk www.fspretail.co.uk www.snap-shop.co.uk

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