The Age of Opportunity: The New Era of Innovation for Business, Technology, and Society


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A Kedge presentation explaining the new age of innovation and opportunity resulting from the postnormal shift, the 7 values of our new environment, and how some of those shifts are shaping our future.

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The Age of Opportunity: The New Era of Innovation for Business, Technology, and Society

  1. 1. The Age of Opportunity The New Era of Innovation forBusiness, Technology, and Society
  2. 2. Our present-day tools, models,and processes are quickly becoming IndustrialAge relics... Somethingfundamentalhas changed!
  3. 3. We have entered the... Postnormal Economy { “All that was ‘normal’ has now Complexity evaporated; we have entered Chaospostnormal times, the in-between Contradiction period where old Open-Sourced Disruptive orthodoxies are dying, Networked new ones have not yet Collaborative emerged, and nothing really Uncertainty makes sense.” Resilience Imagination Ziauddin Sardar, The City University, London
  4. 4. before the shift after the shift “We must reducecomplexity in order to innovate.” “We must embrace complexity in order to innovate.”
  5. 5. 7 Critical Value Shifts for Organizational Culture in the Postnormal Future Open Systems MultiplesPattern & Sense-Making Meshing Resilience Organic Futures
  6. 6. “In an age of ever increasing complexity & ambiguity,linear thinking & simplestrategies will no longer work.Our interconnected world hascreated an environment wherelearning and acting from multiples perspectives is imperative for success.”
  7. 7. The Avatar Future: Telepresence,Human/Machine Interface, & Robotics Areas of Impact: •Technology •Medicine •Human Resources •Talent & Work
  8. 8. “This is a move from top-down‘command & control’ business to seeing morepower placed in thehands of individuals,including crowdsourcing, socialnetworking, open innovation, & solopreneurs.”
  9. 9. The “VirFlex” Future “VirFlex” Areas of Impact: Virtual Geography & Location Flexible Work Hours •Work •Talent Development •Business + Development •City Development •InnovationWhat does this do to the concepts of “work,” “workplace,” •Collaboration & “business,” not to mention the idea of the “city?”
  10. 10. The ... Near FieldCommunications Communication Future Areas of Impact:•Technology•Innovation•Money•Banking & Finances•Data & Information•City Development•Retail
  11. 11. “We have moved from sustainability to resilience, adaptneeding the ability to & be flexible in the face of unfamiliar landscapes. Businesscannot rely on old strategies, but must learn how to berobust in the face of change.”
  12. 12. " has become so tied up in intellectual knots that it has the of making things " Neal Stephenson on “Getting Big Things Done.”
  13. 13. The “Gamified” Future The Gamification of Business Areas of Impact:•Talent If "customer Assessment engagement" is•Technology the super metric•Consumer of the next Insights decade, then•Consumption "gamification" is•Data & Analytics its elixir.•Marketing•Job Creation•Governance•Innovation•Social Media•Health & Medicine
  14. 14. “Gone are the days when we could separate various academic & professional disciplines in order to makesense of our world & get thejob done. We are finding that it’s in the “spaces-in- between” that the solutions to our greatestchallenges exist & new ways of operating are emerging.”
  15. 15. Areas of Impact:The Hybrid Future •Technology •Data •Social Media •Work •Insights •InnovationThe “meshing” of physicaland virtual/digital worlds, resulting in the co-evolution of humanity and technology... ...impacting the way we govern, do business, perceive social interaction, and shape our world.
  16. 16. The“Sensored” Future Areas of Impact:•Health & Medicine•Talent Assessment•Consumer Tech•Communications•Consumer Insights•Product Development•Data & Analytics•Marketing
  17. 17. “People aren’t machines.Nonetheless, we’ve tried very hard to build our businesses in a mechanical fashion, like cogs in a clock. Humans are organic – living, breathing,and often messy. We thrive in environments filled with purpose, deepmeaning, creativity, and connection.”
  18. 18. Areas of Impact:The Holistic •Work and Talent •Innovation and Creativity •Technology Future •Consumption
  19. 19. “Our new world demands thatwe look past the “tipof the iceberg” to see patterns betweenseemingly unrelated events & trends,making deep sense out of our converging systems.”
  20. 20. TheGenerative FutureAreas of Impact:•City Development•Consumer Insights•Technology•Consumption•Innovation•Data & Analytics pavagen• Marketing•Job Creation Using exponentially accelerating technology•Governance and “big data” clusters to create cities &•Social Media• Energy workforces that are equitable, inclusive,•Health & Medicine citizen-centric, and hubs of innovation.
  21. 21. “We are used to depending on hindsight to run our businesses, schools, & countries, but this can no longer be our practice in a rapidly changing world. OurFutures leaders must develop the skill of identifying emerging issues, building alternative scenarios, & creating transformational futures.”
  22. 22. Why Is Futures Thinking Critical To The Success Of Innovation In The Postnormal Economy?You cant have a better tomorrow ifyoure only thinking about yesterday.Those who can look ahead withforesight are better equipped to facechange and harness opportunity, sincethey know which decisions today might open upnew doors tomorrow.Applying foresight thinking can turn acomplex and unclear world intoa map of new innovation, opportunities,and possibilities. Foresight and Innovation at Stanford University
  23. 23. About Kedge, LLCKedge is a minority-owned foresight, innovation, creativity, and strategic design consultancy. We help our clients tothrive in a world of complex ideas and practices, uncover emerging trends on the horizon that will impact theirbusiness, and discover unseen opportunities for strategic advantage and development.Yvette Montero Salvatico, Partner/PrincipalHolding a bachelor’s degree in Finance and an MBA from the University of Florida, Yvette has over 15 years ofcorporate experience with large, multi-national firms such as Kimberly-Clark and The Walt Disney Company. Beforebecoming a partner at Kedge, she lead the effort to establish Future Workforce Insights at the Walt Disney Company,identifying future workforce trends and leveraging foresight models and techniques to assess potential threats andimpacts, emerging ideas, and exciting opportunities for the organization. Yvette is an experienced speaker,addressing large audiences on topics such as business policy, diversity, and foresight.Frank Spencer, Partner/PrincipalPrior to founding Kedge, Frank worked for 15 years as a leadership coach and developer with entrepreneurs, socialcommunities, networking initiatives and SMEs, helping them to advance human development, local and globalinnovation, and open-source collaboration. He holds a Master of Arts in Strategic Foresight from Regent University,and is a member of the Association of Professional Futurists and the World Futures Studies Federation. With astrong background in both business and academic foresight, Frank taught a course on futures and foresight fordeveloping solutions to wicked problems at the Duke TIP Institutes; is on the organizing team that is developing anMSc in Foresight and Innovation at ISTIA/The University of Angers in France; and has worked on strategic foresightprojects for companies such as Kraft, Mars, Marriott, and The Walt Disney Company. Yvette Montero Salvatico Frank W. Spencer, IV Principal, Kedge, LLC Principal, Kedge, LLC 2905 Boat Dock Road 12 Drake Drive Kissimmee, Florida 34746 Savannah, Georgia 31406 407-973-1172 912-660-6726 e-mail: e-mail: