1. #NoCodeIntegration
#NoCodeIntegration

2. challenges
dgb plataform
services
2

3. 3
“i want everything now”
FLAWLESS digital experience

4. source: mobile time (brasil - 2017)
mobility keeps growing
2017
56%
purchased via smartphone
but REALITY is more complex

5. everybody talks about it, but few IMPLEMENT it
“omni”
new

6. the customer is multi-channel
ERP
OMS
CRM BILLING
MKT
ECOMM
NOTIFICATION
LOGISTICS
PAYMENT
CMS
other
INTERNAL end-to-end realignment

7. “digital architecture”
digital business = LIMITLESS possibilities
integrate
multiple
systems
ensure
omni-channel
experience
launch
services
fast

8. challenges
dgb platform
services
8

9. 1. integrate multiple systems
CODE is demanding = writing, testing, maintaining, documenting, ...

10. revolução
menos ESFORÇO & mais rápido
welcome to the revolution
much less WORK

11. ERP OMS CRM BILLING MKT ECOMM LOGISTICS PAY CMS NOTIFICATION OTHER
integration
integration via DRAG & DROP = faster & more reliable
DGB

12. SEAMLESS experience
2. ensure omnichannel experience
begin here... ...continue here... ...finishhere!
PICK-UP

13. novo
multichannel customer
service exposure to ensure CONSISTENT experiences
DGB
ERP OMS CRM BILLING MKT ECOMM LOGISTICS PAY CMS NOTIFICATION OTHER

14. 3. launch services fast
new busines & INNOVATION
payment... ...rejected... ...notification... ...approved!

15. novo
service orchestration
INTELLIGENT flow (vs. “if-this-then-that”)
DGB
selection
solicitationsales check routes send
notification
ERP OMS BILLING MKT ECOMM LOGISTICS PAY CMS NOTIFICATION OTHER
confirmationupdate
CRM

16. benefits: no code
1. integrate
multiple
systems
system system system
multichannel customer
integration 10X FASTER
cost

17. benefits: true omnichannel
1. integrar
múltiplos
sistemas
2. ensure
omni-channel
experience
system system system
chanel channel channel
multichannel customer
NPS boost
satisfaction

18. benefits: event driven
1. integrate
multiple
systems
2. ensure
omni-channel
experience
3. launch
services
fast
system system system
channel channel channel
multichannel customer
new revenue streams
revenue

19. challenges
dgb plataform
services
19

20. integration bpo
executive
end-to-end
service
flexible
model
we focus on integration and you focus on BUSINESS
executive
service
creation

21. joint journey
omni-
channel
integration
new
services
architecture experience innovation
businessimpact

22. login
cmslogisticsinventoryCRM
marketingnotification
ERP ecommerce payment
connector marketplace
* actual & roadmap
facilitated access to INNOVATIVE services
New
AI, AR, ...

23. success case
web
mobile
END-TO-END implementation
~ 50%
cost
reduction
84
integrations
digital commerce operation
4
months

24. focus
your digital transformation
cooperating
with solution
ecosystem
using data
as strategic
asset
innovating
like a
startup
developing
exponential
models
creating
client
advocates

25. Fernando SC Ferreira
fernando@digibee.com.br
#NoCodeIntegration