Open Cam p us Fac ul ty Bull etin Volume 2, Spring 2011A Message from the eDean: E-Course Administration Instructional Effectiveness PlanGreetings, faculty, and welcome to the latest edition of thenewsletter dedicated to your interests. One item that certainlyfits that bill is the Institutional Effectiveness Plan that OpenCampus, in alignment with the College, has been busypreparing and organizing. This plan holds as its goal theimprovement of process, services, and learning.The Division of Academic and Student Success has identified amission, outcomes, measures, and achievement targets tofacilitate reaching our goals. While the entire process will take afew years, you will begin to notice immediate improvements thatwill impact your level of service as a faculty member. Pleasetake a few moments to review our plan below. Dr. Sheri LittMission/PurposeThe Open Campus Division of Academic and Student Success provide students, faculty and com-munity partners with virtual access to educational resources through innovative technology,teaching excellence, and academic integrity. The Division provides online courses, facultysupport, and student services.Outcomes/ObjectivesOutcome 1: The Open Campus Virtual Student Learning Center provides academic service todevelopmental studies students.Outcome 2: The Open Campus Virtual Student Learning Center provides academic resources tostudents.Outcome 3: Open Campus effectively communicates the importance of the instructor’s virtualpresence in the classroom.Outcome 4: Open Campus provides timely and appropriate communication with faculty.Outcome 5: Open Campus Testing and Assessment effectively communicates to students theimportance of attending proctored tests.Outcome 6: Open Campus Testing and Assessment Services effectively communicates tostudents proctored testing procedural requirements.Outcome 7: Open Campus designs effective online courses.We look forward to working with you as we begin implementing these improvements.Open Campus Updates: Welcome to Our New Staff!Dr. Jose Fierro, Associate DeanDr. Jose Fierro holds a doctorate in Higher EducationLeadership and has spent seven years teaching in highereducation. During his time with our College, Dr. Fierro hasplayed a leadership role in many groups, includingco-chairing the General Education Review Committee,chairing the Center for the Advancement of Teaching andLearning (CATL), and serving as the lead faculty member onthe Institutional Effectiveness academic team. Dr. Fierro’sproven commitment to outstanding course design and thevalue of a meaningful online liberal arts education in a varietyof learning management systems made him the idealcandidate for his new post.Floyd Ballard, Director, Digital Media, Education & TrainingFloyd Ballard comes to Florida State College at Jacksonvillefrom Hillsborough Community College where he served as anInstructional Designer since 2006. He possesses the idealqualifications necessary to be successful in our new positionof Director, Digital Media, Education & Training. Mr. Ballardhas earned a Master’s of Science in Instructional Systemsfrom Florida State University and has a total of 18 years ofexperience in a variety of roles related to instructional designin higher education.Exceptional Faculty Profile—Mary Margaret Kittle Meet Mary Margaret Kittle. Mary Margaret lives in Myrtle Beach, SC, with her husband and 2 sons. In her free time, she enjoys going to the beach, reading and gardening. Mary Margaret is not just a typical mom, though. Since 2005, she has also been one of Open Campus’s most outstanding Math instructors. For this article, Mary Margaret shared a couple of the “best practices” she has found to be successful for her online MAT 0024 and MAT 1033 classes. The first is frequent, personal communication with her students. Starting with week 1 introductions, she makes a spreadsheet to jot down personal tidbits about each student.Then, when students e-mail her, she not only answers their math questions, but she also triesto include a comment or question about something from their introductions. This not only addsa personal touch, but it also encourages communication—even if its not about math!The second best practice Mary Margaret swears by is....the phone! In every class, there arestudents who never respond to e-mails—no matter how many are sent. There are also thosestudents who participate in the discussion boards, but are struggling with the mathematics.Mary Margaret has found that calling these students is an excellent motivator. As MaryMargaret puts it, “just taking the time to speak with students and remind them about upcomingassignments, tutoring and how they can pass your class makes a difference.” She offers thisadvice: “think about it—-its easier for students to delete an e-mail from you than to not answeryou when speaking to them over the phone!” It’s dedication like this that helps Mary Margaretsustain exceptional success rates with her students. Perhaps we could all take a page from herbook to reproduce that success.A Glimpse into the Future with the Media Technology and Innovation Team Square-shaped barcodes are popping up everywhere on printed advertisements, but what are they? These codes, consisting of black modules arranged in a square pattern on a white background are called QR or Quick Response codes, so named because the embedded content can be decoded at high speeds. While still in their nascent stage, QR tools have the potential to increase engagement and revolutionize the academic community. Quite simply, these codes work with smartphones. All you, as a user, need to do is download a free QR reader application; this allows you to scan the code, subsequently redirecting you to contact information, a website, an e-mail address or other display text, or a social media platform. What are some ways QR codes might be used in the future? Perhaps QR Codes will be placed on syllabi so students have fast access to additional resources or information on the web. For business, placing QR codes on business cards can direct people to a website. The possibilities are endless, so keep your eyes open for these new digital tools! Try the code above with your phone’s QR reader to see how it works. A Great Way to Start an Online Course – An Introduction Section by Floyd Ballard A great way to start an Online course is to have your students look at an Introduction Section* that would provide three important Online Orientations. First, an instructor’s Welcome Message video introducing the instructor to his/her online students creates a sense of closeness and personal communication. Second, an Online Orientation video explaining the Course Syllabus enables the students to see and hear the Instructor emphasizing important points regarding how the course will be setup and taught. Lastly, an Online Orientation video explaining how to successfully Navigate the Online course allows the students to clearly understand how to successfully navigate to any section or assignment of the Online Course. These video recordings can easily be made conveniently at home or at an office with just a desktop or laptop and a Webcam. The best program to use that I have seen is Techsmith’s Camtasia program. The Camtasia program is very user-friendly, fun to use, and very powerful. You can download a free 30 day trial at www.techsmith.com. Students really enjoy this kind of Online Course Introduction and become quite informed and ready to begin their Online courses. If you get a chance, drop by my office at URC 415G, and I will demonstrate this technique to you. *Click the image above to get a larger view of the example Introduction page.Save the Date! Helpful Links Spring Break Blackboard 9 Grade Center March 28-April 4 Tutorials Final Grading Window Closes Student Tutorials A12, B8, C4—April 12 A16, B12, C8, D4—May 10 Academic Calendar Summer Term Begins May 9 Enriching TeachingWelcome to the New Virtual Student Learning Center by Kim Cross The Developmental Education Team at Open Campus has developed and launched the new Virtual Student Learning Center (VSLC) in a Blackboard Learning Community. All students taking Open Campus Developmental Education courses have been auto-enrolled into the new VSLC. The VSLC offers a wide variety of academic support elements for students taking developmental education courses, including tutoring assistance, academic success strategies, and contacts for Open Campus support staff. Our team is truly invested in the success and achievements of our students. The Virtual Student Learning Center team is comprised of the following people: Kim Cross is the new Developmental Education Manager. In short, her job is to manage and coordinate the academic support elements and the learning tools for developmental education students, as well as serve as a liaison between students, faculty, and Open Campus. Keri Dozier is the new Advisor to students in Developmental Education courses; she coordinates the VSLC discussion board, advises students on any issues/concerns, and refers students to other resources when applicable. Melanie Clark, the Associate Dean of Student Success, oversees the VSLC and directs the implementation of the program components. While being an online student gives one the flexibility to take classes and obtain a degree both independently and on a flexible time-table, it does not have to mean that students cannot access the same resources that a traditional campus offers. Open Campus is committed to providing our developmental education students with enhanced teaching/learning modalities. These efforts were designed to increase the students’ learning resource options, thereby increasing student retention and decreasing withdrawals. The VSLC community can be found in Blackboard by searching “Virtual Student Learning Center.” If you’re ever visiting the Open Campus in person, we also invite you to stop by and meet the staff of the new Virtual Student Learning Center, located on the 4th floor in room 413. Did You Know?Blackboard Tip of the Month: Grading Discussion Items within the Discussion AreaBy Amy Moore1. Click the checkbox next to the discussion item you wish to grade, then click the drop-down menu and choose “Edit.”2. Scroll down to “Forum Settings,” select “Grading,” enter the points possible for the discussion post, then click “Submit.”3. Now you can click again on the drop-down next to the discus- sion item and select “Grading” as an option.4. Click on the drop-down next to each student’s name, click Click the image to link to a “Grade,” enter his/her grade for the assignment, then click video tutorial on this topic. “Submit” or hit your “Enter” key.Outstanding Open Campus Student: Christin Harbison Christa Harbison is not just an intelligent young woman pursuing her education. More than that, Christa is an Open Campus online student and an outstanding example of social responsibility and community activism. Through her community outreach and commitment to earning her degree in nursing, she has demonstrated just how much learning and service go hand in hand. You see, after her mother passed away from heart- related problems, Christa began educating people about heart health and serving as a spokesperson for the American Heart Association’s Go Red for Women program, all while attending Florida State College at Jacksonville to become a nurse. To read more about Christa’s amazing accomplishments, check out these great articles at the Florida Times-Union and News4Jax.com Photo Courtesy of FL Times-UnionComing Soon!We will soon be asking for your nominations for our upcoming Open Campus Student Recognitionawards. We ask that you begin thinking about any outstanding online student you’d like torecognize for this special award. This is a great way to show students that their hard work matters!Likewise, we will be asking students to recognize their very favorite Open Campusfaculty. Who knows — it could be you! Keep your eyes peeled for more information on how tonominate a student.Who You Gonna Call?See the list below to learn who to call at the Open Campus in your times of need!Blackboard 9 & Course Shells—Floyd Ballard 904.632.3258Faculty & Student Concerns—Jose Fierro 904.357.8933Syllabi/Course Readiness—Cindy McNally 904.632.5055Testing & Assessment—Carl Jowers 904.632.5020Social Networks & Lifestyle Integration—Amy Moore 904.632.3115Schedules/Textbook Adoption—Bea Harrison 904.632.3126Virtual Student Learning Center—Keri Dozier 904.632.3149IRM (Contracts/Pay)—Teresa Dickerson 904.632.3119Overrides—Cindy McNally 904.632.5055Appeals—Linda Ludwig 904.632.3044To remove your name from our mailing list, please click here.Questions or comments? E-mail firstname.lastname@example.org or call 904-632-3115 Follow Open Campus on Facebook and Twitter!