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SXSW: Designing Smart Objects for Emotional People

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Wearable technology, smart meters, and networked devices have generated an environment of abundant digital chatter. It’s now socially acceptable to compete with your FuelBand, send a text to your thermostat, and argue with Siri. Our eagerness to communicate with objects as we would a friend points to a new criterion for designing intelligent products. We want our technology to be smart, but also deeply personal. This presentation outlines the opportunities and risks associated with designing smart objects for emotional people. Through stories of emerging products and experimental research endeavors, it highlights the fine line designers must walk between enhancing the emotional intelligence of individuals, and replacing it.

Published in: Design
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SXSW: Designing Smart Objects for Emotional People

  1. 1. DESIGNING SMART OBJECTS FOR EMOTIONAL PEOPLE JENNIFER DUNNAM | #AIEMOTIONS
  2. 2. A NEW GENERATION OF SMART OBJECTS PASSIVELY SENSE YOUR EMOTIONAL STATE OF BEING INDIVIDUAL OBJECT PERSONALIZE THE OUTPUT TO ALIGN WITH NATURAL BEHAVIOR AND COMMUNICATION
  3. 3. TECHNOLOGY IS ADVANCING
  4. 4. BUT... OUR VULNERABILITIES PERSIST
  5. 5. “Should you meet the needs of people with something that basically suckers them?” — CLIFFORD NASS
  6. 6. A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE RELATIONSHIPS WITH OURSELVES RELATIONSHIPS WITH OTHER PEOPLE RELATIONSHIPS WITH OUR ENVIRONMENT
  7. 7. A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE RELATIONSHIPS WITH OURSELVES RELATIONSHIPS WITH OTHER PEOPLE RELATIONSHIPS WITH OUR ENVIRONMENT
  8. 8. A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE RELATIONSHIPS WITH OURSELVES RELATIONSHIPS WITH OTHER PEOPLE RELATIONSHIPS WITH OUR ENVIRONMENT
  9. 9. A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE RELATIONSHIPS WITH OURSELVES RELATIONSHIPS WITH OTHER PEOPLE RELATIONSHIPS WITH OUR ENVIRONMENT
  10. 10. A RELATIONSHIP MODEL FOR HUMAN EXPERIENCE RELATIONSHIPS WITH OURSELVES RELATIONSHIPS WITH OTHER PEOPLE OPPORTUNITIES TO ENHANCE THESE RELATIONSHIPS RELATIONSHIPS WITH OUR ENVIRONMENT
  11. 11. SIX CHARACTERISTICS OF EMOTIONAL INTELLIGENCE 1 SELFAWARENESS 4 SELFEXPRESSION 2 SELFCONTROL 5 SOCIABILITY 3 MOTIVATION 6 EMPATHY
  12. 12. 1 SELF-AWARENESS RATIONALIZER | PHILIPS | 2009
  13. 13. 2 SELF-CONTROL NEVERMIND | REYNOLDS | 2013
  14. 14. 3 MOTIVATION CLOCKY | NANDA | 2005
  15. 15. 4 SELF-EXPRESSION AFFECTIVA | AFFDEX | 2013
  16. 16. 5 SOCIABILITY CHAIN-MAIL VEST | CZERWINSKI | 2013
  17. 17. 6 EMPATHY PREGNANCY BELT | HUGGIES | 2013
  18. 18. SMART OBJECTS FOR EMOTIONAL PEOPLE SELF-AWARENESS SELF-CONTROL MOTIVATION SELF-EXPRESSION SOCIABILITY EMPATHY
  19. 19. “It’s easy to be so immersed in technology, we forget what we know about life.” — SHERRY TURKLE
  20. 20. frog is a company of Aricent. © 2014 frog design inc.

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