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Ferramenta de Busca Portal Search To Improve Productivity IBM OmniFind Enterprise Edition
What do knowledge workers need to be productive? <ul><li>Access to the right information …  </li></ul><ul><li>At the right...
Common Intranet Portal Scenarios File System RDBMS ECM Collaboration Search Portal repository l “ Where is the latest sale...
Market Observation <ul><li>70% of portal buyers deploy for internal use </li></ul><ul><li>Most common driver is to improve...
OmniFind Enterprise Edition addresses Portal search limitations <ul><li>Access to the right information …   </li></ul><ul>...
When do you need OmniFind Enterprise Edition? <ul><li>Users need secure access to content stored inside and outside of Web...
Potential WebSphere Portal Search Experience
Potential WebSphere Portal Search Experience “ Did you mean” synonym expansion provides one-click access to other potentia...
Potential WebSphere Portal Search Experience Quick Links to URLs for specific keywords
Potential WebSphere Portal Search Experience Dynamic summaries with keyword highlight
Potential WebSphere Portal Search Experience Site collapse
Potential WebSphere Portal Search Experience Secure search of a wide array of enterprise content
Potential WebSphere Portal Search Experience Queries issued from the Portal search bar can be automatically redirected to ...
Potential WebSphere Portal Search Experience Search for higher-level concepts such as people’s names, phone numbers, part ...
WebSphere Portal Search Center Integration Secure access to a wide variety of enterprise content directly from within Sear...
Expose users to OmniFind Enterprise Edition  risk-free <ul><li>If you’re a WebSphere Portal 6 Enable or Extend customer … ...
WebSphere Portal and OmniFind EE Customer Examples  Not for Leave Behind!
<ul><li>300,000+ globally dispersed employees need fast and relevant access to diverse content </li></ul><ul><li>Informati...
WebSphere Portal + Secure Enterprise Search <ul><li>Improve knowledge worker productivity </li></ul><ul><ul><li>... by mak...
Additional Slides
Search and Browse Using Categories
Search and Browse Using Categories Categories defined via administrator-specified queries allows users to combine searchin...
Search Application Customizer (w/o programming) Immediately preview the changes here  Select from over 100 customization o...
Search Application Customization using SIAPI <ul><li>SIAPI is the strategic IBM API for indexed and search </li></ul><ul><...
Rich WebSphere Portal Integrations <ul><li>Crawling </li></ul><ul><ul><li>WebSphere Portal Pages via the Portal seedlist  ...
Extensive Lotus Domino Support <ul><li>OmniFind EE offers rich support for Domino using specialized crawlers </li></ul><ul...
OmniFind Enterprise Edition Content Reach <ul><li>Web </li></ul><ul><li>HTTP </li></ul><ul><li>HTTPS </li></ul><ul><li>Web...
Native Document-Level Security for Many Sources ACL indexing AND real-time verification for maximum security <ul><li>Lotus...
OmniFind EE Identity Management Component Just as users would be prompted for their credentials when accessing the native ...
OmniFind EE Identity Management Component <ul><li>Prompted during initial login to OmniFind EE </li></ul><ul><ul><li>Subse...
Getting Started in Three Easy Steps … <ul><li>Install OmniFind EE on a separate server </li></ul>OmniFind Portal 1 2 3 <ul...
Hardware Configuration Options (*) Distribution of CPUs per server (crawler / indexer / search runtime 1 / search runtime ...
 
Backup (OmniFind Discovery Edition)
OmniFind Discovery Edition for Self-Service Portals <ul><li>Self-Service Portals  </li></ul><ul><ul><li>Customer Portals <...
Contextual Understanding OmniFind Discovery Edition provides highly relevant answers to common inquiries
Contextual Understanding OmniFind DE understands the request for a definition and a direct answer is given – no need for u...
Adaptive Presentation ODE draws together disparate sources of information (knowledge bases, unstructured web pages, manage...
Managed Experience Business User Control Empower business managers to easily refine the end-user experience Monitor end-us...
WebSphere Portal Integration <ul><li>WCDS GUI embedded in Portal </li></ul><ul><li>WCDS search as the default search in Po...
Thank You IBM OmniFind Enterprise Edition
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IBM Omnifind Enterprise Portal Seach To Improve Productivity

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IBM Omnifind Enterprise Portal Seach To Improve Productivity

  1. 1. Ferramenta de Busca Portal Search To Improve Productivity IBM OmniFind Enterprise Edition
  2. 2. What do knowledge workers need to be productive? <ul><li>Access to the right information … </li></ul><ul><li>At the right time … </li></ul><ul><li>In the context of a business process or the application they’re using. </li></ul>
  3. 3. Common Intranet Portal Scenarios File System RDBMS ECM Collaboration Search Portal repository l “ Where is the latest sales presentation?” Sales and Marketing “ Where are the documents for this claim?” Claims Agent “ How many new customers did we acquire last quarter?” Business Executives
  4. 4. Market Observation <ul><li>70% of portal buyers deploy for internal use </li></ul><ul><li>Most common driver is to improve productivity </li></ul><ul><li>60% of knowledge workers want improved search on their company’s intranet </li></ul><ul><li>Search in most enterprise portals is limited in scope to only the data stored in the portal repository, and lacks features to drive adoption </li></ul>
  5. 5. OmniFind Enterprise Edition addresses Portal search limitations <ul><li>Access to the right information … </li></ul><ul><li>At the right time … </li></ul><ul><li>In the right context. </li></ul><ul><li>The right scope of information </li></ul><ul><ul><li>Enterprise-wide content reach </li></ul></ul><ul><li>The right security entitlements </li></ul><ul><ul><li>Native document-level security </li></ul></ul><ul><li>The right search results </li></ul><ul><ul><li>State-of-the-art relevancy </li></ul></ul><ul><li>The right language </li></ul><ul><ul><li>Support for over 50 languages </li></ul></ul><ul><li>The right response times </li></ul><ul><ul><li>Distributed query processing/indexing </li></ul></ul><ul><li>The right availability </li></ul><ul><ul><li>High availability configurations </li></ul></ul><ul><li>The right level of integration </li></ul><ul><ul><li>Rich WebSphere Portal integrations </li></ul></ul>
  6. 6. When do you need OmniFind Enterprise Edition? <ul><li>Users need secure access to content stored inside and outside of WebSphere Portal </li></ul><ul><li>Users need to go beyond basic keyword search for more meaningful results </li></ul><ul><li>You need to search more than 800,000 documents per index </li></ul><ul><li>You want to not only search but also analyze content for greater insight </li></ul><ul><li>Users want advanced search features typically found in internet search engines </li></ul>
  7. 7. Potential WebSphere Portal Search Experience
  8. 8. Potential WebSphere Portal Search Experience “ Did you mean” synonym expansion provides one-click access to other potentially relevant queries or can be used for spell correction
  9. 9. Potential WebSphere Portal Search Experience Quick Links to URLs for specific keywords
  10. 10. Potential WebSphere Portal Search Experience Dynamic summaries with keyword highlight
  11. 11. Potential WebSphere Portal Search Experience Site collapse
  12. 12. Potential WebSphere Portal Search Experience Secure search of a wide array of enterprise content
  13. 13. Potential WebSphere Portal Search Experience Queries issued from the Portal search bar can be automatically redirected to OmniFind EE
  14. 14. Potential WebSphere Portal Search Experience Search for higher-level concepts such as people’s names, phone numbers, part numbers, etc., not just keywords
  15. 15. WebSphere Portal Search Center Integration Secure access to a wide variety of enterprise content directly from within Search Center You can now scope your search to just EE sources or all sources
  16. 16. Expose users to OmniFind Enterprise Edition risk-free <ul><li>If you’re a WebSphere Portal 6 Enable or Extend customer … </li></ul><ul><li>You’re entitled to limited use IBM OmniFind Enterprise Edition … </li></ul><ul><li>One processor per enterprise … great for a pilot deployment </li></ul><ul><li>It’s part of the WebSphere Portal 6 package … </li></ul><ul><li>The download is available through the Passport Advantage Web site. </li></ul>For more information on the limited use license of OmniFind Enterprise Edition, visit: http://www-306.ibm.com/software/data/enterprise-search/omnifind-enterprise/portal.html
  17. 17. WebSphere Portal and OmniFind EE Customer Examples Not for Leave Behind!
  18. 18. <ul><li>300,000+ globally dispersed employees need fast and relevant access to diverse content </li></ul><ul><li>Information scattered across Web pages, Domino, blogs, wikis, fora, etc. </li></ul><ul><li>Productivity loss due to time-intensive searching for information; uninformed decision making </li></ul>IBM Uses WebSphere Portal and OmniFind EE <ul><li>IBM OmniFind Enterprise Edition </li></ul><ul><li>Supports 300,000+ employees worldwide, over 25M pages indexed, sub-second response </li></ul><ul><li>Social tagging of content for improved relevancy </li></ul><ul><li>Selected among 10 best intranets in 2006 </li></ul><ul><li>Realizing more value from organic information </li></ul><ul><li>Improved employee productivity </li></ul>OmniFind Enterprise Edition Challenge Solution Benefits
  19. 19. WebSphere Portal + Secure Enterprise Search <ul><li>Improve knowledge worker productivity </li></ul><ul><ul><li>... by making it easier and quicker to find relevant information, and delivering a richer search experience </li></ul></ul><ul><li>Maximize enterprise content investments </li></ul><ul><ul><li>… by making WebSphere Portal, Domino, SharePoint, database, ECM, and other relevant content easily accessible </li></ul></ul><ul><li>Achieve breakthrough levels of business insight </li></ul><ul><ul><li>… by leveraging the OmniFind platform to build high-value, text-analysis-based applications </li></ul></ul><ul><li>While minimizing Total Cost of Ownership </li></ul><ul><ul><li>… simple, pre-built integrations … </li></ul></ul>
  20. 20. Additional Slides
  21. 21. Search and Browse Using Categories
  22. 22. Search and Browse Using Categories Categories defined via administrator-specified queries allows users to combine searching and browsing
  23. 23. Search Application Customizer (w/o programming) Immediately preview the changes here Select from over 100 customization options here
  24. 24. Search Application Customization using SIAPI <ul><li>SIAPI is the strategic IBM API for indexed and search </li></ul><ul><ul><li>Well-defined and full featured Java API </li></ul></ul><ul><ul><li>Currently supported by both OmniFind and Portal </li></ul></ul><ul><li>Robust search syntax ( + - ^ ( ) &quot; : <space> = ~ * $ < > | @ # ‘ ) </li></ul><ul><ul><li>Fielded and Parametric (numeric) search </li></ul></ul><ul><ul><li>XML fragment search (e.g., <book><#author/></book>) </li></ul></ul>String qstr = “ +ignition +wires site:www.ford.com model:Lincoln ” Query q = factory.createQuery(qstr); ResultSet rset = searchable.search(q); Result r[] = rset.getResults(); for (int k = 0; k < r.length; k++) System.out.println(&quot;Result “ + r[k].getDocumentID()); Search string augmented with selections as fielded expressions
  25. 25. Rich WebSphere Portal Integrations <ul><li>Crawling </li></ul><ul><ul><li>WebSphere Portal Pages via the Portal seedlist </li></ul></ul><ul><ul><li>Workplace Web Content Management (IWWCM) via the Web crawler in Portal 5.1; via the IWWCM seedlist in Portal 6 </li></ul></ul><ul><ul><li>Portal Document Manager (PDM) via Content Edition PDM connector, with native security support </li></ul></ul><ul><li>User Interface </li></ul><ul><ul><li>Fully supported interface through the OmniFind EE search portlet </li></ul></ul><ul><ul><li>Deploys in minutes via an automated script </li></ul></ul><ul><ul><li>Universal Search Center integration (Portal 5.1 and 6.0) </li></ul></ul><ul><ul><li>Search Bar redirection to OmniFind EE search portlet </li></ul></ul><ul><li>Security </li></ul><ul><ul><li>Proxy, SSO and SSL support when accessing WS Portal </li></ul></ul>
  26. 26. Extensive Lotus Domino Support <ul><li>OmniFind EE offers rich support for Domino using specialized crawlers </li></ul><ul><ul><ul><li>Lotus Notes 5.x, 6.0.x, 6.5.x, 7.x </li></ul></ul></ul><ul><ul><ul><li>Quickplace 6.5.x, 7.x </li></ul></ul></ul><ul><ul><ul><li>Domino Document Manager 6.5.x, 7.x </li></ul></ul></ul><ul><li>Support for native document-level security </li></ul><ul><ul><ul><li>ACL indexing and real-time verification </li></ul></ul></ul><ul><li>Uses native Domino interfaces (NRPC or DIIOP) </li></ul><ul><li>Support for fielded search, beyond “Dublin core” fields </li></ul><ul><li>Support for Domino on Windows, Linux, UNIX, and iSeries platforms </li></ul>
  27. 27. OmniFind Enterprise Edition Content Reach <ul><li>Web </li></ul><ul><li>HTTP </li></ul><ul><li>HTTPS </li></ul><ul><li>WebSphere Portal Web pages </li></ul><ul><li>WebSphere Portal Document Manager </li></ul><ul><li>IBM Workplace Web Content Management </li></ul><ul><li>Newsgroup (NNTP) </li></ul><ul><li>Collaboration </li></ul><ul><li>Lotus Notes databases </li></ul><ul><li>Domino.doc </li></ul><ul><li>QuickPlace </li></ul><ul><li>MS Exchange </li></ul><ul><li>Windows SharePoint Services </li></ul><ul><li>Windows file systems </li></ul><ul><li>UNIX file systems </li></ul>ECM Database Mainframe: VSAM, IMS, CA-Datacom, Software AG Adabas For a complete list, visit: http://www-306.ibm.com/software/data/enterprise-search/omnifind-enterprise/requirements4.html
  28. 28. Native Document-Level Security for Many Sources ACL indexing AND real-time verification for maximum security <ul><li>Lotus Notes/Domino </li></ul><ul><li>WebSphere Portal Document Manager </li></ul><ul><li>WebSphere Portal pages </li></ul><ul><li>Domino Document Manager </li></ul><ul><li>Lotus QuickPlace </li></ul><ul><li>IBM Content Manager </li></ul><ul><li>FileNet CS </li></ul><ul><li>FileNet P8 CM </li></ul><ul><li>Hummingbird DM </li></ul><ul><li>Windows File System </li></ul><ul><li>Windows SharePoint Services </li></ul><ul><li>EMC/Documentum </li></ul><ul><li>Open Text Livelink </li></ul><ul><li>WebSphere Portal Web Content Management 6.0 </li></ul>
  29. 29. OmniFind EE Identity Management Component Just as users would be prompted for their credentials when accessing the native data sources individually, OmniFind prompts for those credentials required to determine access to secured documents that have been indexed Administrator’s Console
  30. 30. OmniFind EE Identity Management Component <ul><li>Prompted during initial login to OmniFind EE </li></ul><ul><ul><li>Subsequent prompts only when security changes </li></ul></ul><ul><li>Can disable domains when credentials unknown </li></ul><ul><ul><li>Will not be prompted again but will not get results from those domains </li></ul></ul><ul><li>Can always go back using “My Profile” tab </li></ul>End User’s Search Application
  31. 31. Getting Started in Three Easy Steps … <ul><li>Install OmniFind EE on a separate server </li></ul>OmniFind Portal 1 2 3 <ul><li>Run OmniFind EE install script on Portal </li></ul><ul><li>Configure OmniFind EE search service </li></ul>
  32. 32. Hardware Configuration Options (*) Distribution of CPUs per server (crawler / indexer / search runtime 1 / search runtime 2) (**) Assumes an average document size of 20kb Note: Using federation over multiple indexes, IBM OmniFind Enterprise Edition can scale to approximately 100M documents. Yes 8 5 20M 5000 GB 8/16/10/10 4 / 8 / 2 / 2 16 Four Yes 8 5 20M 5000 GB 4 / 8 / 8 / 8 2 / 4 / 2 / 2 10 Four Yes 5 2 2M 500 GB 4 / 8 / 4 / 4 1 / 2 / 1 / 1 5 Four No 1 1 100K 10 GB 2 1 1 One No 2 2 2M 200 GB 4 2 2 One No 5 2 5M 500 GB 8 4 4 One Yes 2 1 100K 20 GB 2 / 2 1 / 1 2 Two Yes 2 2 2M 400 GB 4 / 4 2 / 1 3 Two Yes 5 5 10M 2000 GB 8 / 8 4 / 2 6 Two High Availability or failover QPS Maximum # of collections Maximum # of docs Total disk space (**) Memory required per server CPU configuration (*) Number of CPU licenses Number of servers
  33. 34. Backup (OmniFind Discovery Edition)
  34. 35. OmniFind Discovery Edition for Self-Service Portals <ul><li>Self-Service Portals </li></ul><ul><ul><li>Customer Portals </li></ul></ul><ul><ul><li>Online Support Portals </li></ul></ul><ul><ul><li>Broker/Dealer Portals </li></ul></ul><ul><li>Contact Centers </li></ul><ul><li>Online Commerce </li></ul>Target Solutions <ul><li>Product Functionality </li></ul><ul><ul><li>Contextual Understanding </li></ul></ul><ul><ul><li>Extensible Relevance </li></ul></ul><ul><ul><li>Adaptive Presentation </li></ul></ul><ul><li>Managed Search Experience </li></ul><ul><ul><li>Creation of cross-sell/up-sell </li></ul></ul><ul><ul><li>Search result tweaking </li></ul></ul><ul><ul><li>Interactive Analytics </li></ul></ul><ul><li>Solution Accelerators </li></ul><ul><ul><li>A dozen industry vocabularies and five departmental solutions </li></ul></ul><ul><ul><li>Application user interface examples </li></ul></ul><ul><ul><li>Integration to WebSphere Portal and Workplace Content Manager </li></ul></ul>Helps organizations quickly deploy business driven solutions that increase revenue and reduce support costs by providing a rich understanding of user intent and application context to help people quickly find the information they need to answer questions, solve problems and make purchases. Unique Capabilities Description
  35. 36. Contextual Understanding OmniFind Discovery Edition provides highly relevant answers to common inquiries
  36. 37. Contextual Understanding OmniFind DE understands the request for a definition and a direct answer is given – no need for user to click away from the results page
  37. 38. Adaptive Presentation ODE draws together disparate sources of information (knowledge bases, unstructured web pages, managed content, DB, etc.) ODE understands that a particular type of document has been requested (a technote) and immediately presents that subset of relevant documents Dynamic controls are rendered based on each search and navigation step
  38. 39. Managed Experience Business User Control Empower business managers to easily refine the end-user experience Monitor end-user behavior and effectiveness of business rules
  39. 40. WebSphere Portal Integration <ul><li>WCDS GUI embedded in Portal </li></ul><ul><li>WCDS search as the default search in Portal </li></ul><ul><li>Crawling Portal Pages and Portlets </li></ul><ul><li>Crawling WCM content (IBM Workplace WebSphere Portal) </li></ul>
  40. 41. Thank You IBM OmniFind Enterprise Edition

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