LCAR Unit 21 - Closing the Real Estate Transaction - 14th Edition Revised
OneStop Home Services
1. OneSource Connections
"We Bring Convenience to Life"
FREE SERVICE
One Stop Shopping for Connecting all
your Home Services !
(Gas, Electric, Water, Phone, TV, Intern
et, and many more…)
3. How will your client learn
that this service is
available?
It’s imperative that your
client
is aware that OneSource
Connections will be
contacting them.
We encourage you to submit
your referral a minimum of 10
Days in advance of the closing
date.
We need your client’s name,
phone number, and closing date.
We also need the referring parties
Contact Information.
OneSource is referred
by:
• Home Inspectors
• Real Estate
Agencies/Agents
• Relocation Companies
• Corporations
• Mortgage Companies
• Title Companies
• Moving Companies
• Military Relocation
• Locksmiths
• And several other
4. Our Goal is to help you make your
choices in a friendly, relaxed setting.
The OneSource
1. Select
Process:
Our Advisors identify the Providers in
your area and help you select the best
options from name brands that you know
and trust.
2. Order
We collect any needed information
then submit your orders to the
appropriate provider.
3. Track
Following your call, we send you
written confirmation, and track
the progress of your orders. After your
move we follow up to ensure your satisfied.
Our Guarantee:
OneSource will stay with you from the time you order your
services to the time the job is completed…Guaranteed!
5. Frequently Asked Questions
How do I refer my client?
Via Website: www.osconnects.com
You can call us at1-877-274-8632 and
provide us
with your client’s information.
Or you can fax the information to us at:
1-877-810-1377
Or you can email your information to:
info@osconnects.com
6. Frequently Asked Questions
Do you protect my client’s privacy?
We collect the same information that the
utility
companies will require. In most cases the
utility
companies will require your client’s social
security
number, date of birth, place of
employment, etc.
Your client’s information will only be shared
with those
7. Frequently Asked Questions
Are you trying to sell anything to
my client?
We will provide a relaxed, friendly
environment for your client. Your
client will choose which services
he/she wants. We do not push any
one service. We compare services
side by side so the customer can
choose which services fit their
needs.
8. Frequently Asked Questions
How can I ensure my client’s have their hom
services connected by their closing date?
To ensure timely connections of all your client’
services it’s important to refer your client a min
of 10 days in advance of the closing date. The
companies do not look favorably upon last min
connections or what we call short orders. Anot
reason to get the referral early is to satisfy any
these companies may be experiencing.
9. Frequently Asked Questions
How do I know my client has been serviced
You will receive a confirmation which includes
the services your client has chosen to connect
will receive an email confirmation as well as fa
Your office.
10. Frequently Asked Questions
Do you disconnect any services?
We will provide this service when the compani
we work with allow us to do so. Most of the pro
will request the customer do this…the compan
want to ensure that any outstanding balances
satisfied. In many cases we are able to do disc
when the client is reconnecting/transferring se
with the same company.
12. Frequently Asked Questions
What happens if my Client’s Closing Date
Changes?
If your client’s closing date changes just conta
email or phone and we will call the home serv
that we connected and request the date chang
*Please notify OneSource Connections immed
if the closing date changes.
*We will stay with your client from start to finis
13. Frequently Asked Questions
What are your hours of operation?
Normal business hours are 8:00 am to
6:00 pm CST.
Monday through Friday. We are also
available after
these hours and on Saturday and Sunday
via emergency contact numbers.
*We do set Saturday and Sunday
appointments for
