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Dart Unit 07 Animal Care


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Animal Care module for the Disaster Animal Response Team (DART).

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Dart Unit 07 Animal Care

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  2. 2. <ul><li>Unit 7: Animal Care </li></ul>© 2006-2010 Frans Hoffman
  3. 3. <ul><li>The Animal Care area is only accessible to assigned volunteers, and owners of animals. </li></ul><ul><li>Anyone else requires approval from Animal Care Supervisor before they are allowed inside the Animal Care area. </li></ul><ul><li>This includes: veterinarians, vet techs, animal control officers and the general public. </li></ul><ul><li>Owners and anyone else who is given permission to enter the area will be escorted and supervised by volunteers. </li></ul>
  4. 4. <ul><li>All animals arrive from Intake with paperwork </li></ul><ul><li>Care Supervisor will assign cage </li></ul><ul><li>Provide bedding and water </li></ul><ul><li>Locate DART number and cage number </li></ul><ul><li>Put Daily Care Form in sleeve on cage </li></ul><ul><li>Discuss Standard Operating Procedures with Owners </li></ul><ul><li>Show owner where to find supplies </li></ul>Photo Courtesy of Montana Spay/Neuter Task Force
  5. 6. <ul><li>In order to facilitate the retrieval of animals the Animal Care Supervisor will use a system that lists cage numbers and intake numbers. Cages are numbered sequentially so that a cage with a particular number can be easily located. </li></ul><ul><li>The system is color coded to indicate special conditions (animal needs to see vet, animal is on meds, animal requires special diet, animal is aggressive, etc.) </li></ul>This is a simple precursor of the Cage System developed by DART. This whiteboard was created by us and used during the Butte County Fire Complex of 2008.
  6. 7. <ul><li>Animals of different species should not be housed together or near each other </li></ul><ul><li>Routinely monitor animals for signs of illness. Separate sick animals from healthy animals </li></ul><ul><li>People assigned to care for sick animals should care for sick animals only </li></ul><ul><li>Areas with sick animals should be off limits to anyone except (sometimes) owners and DART staff </li></ul><ul><li>Always decontaminate before entering or leaving an area with sick animals </li></ul><ul><li>Do not enter a quarantine area unless invited to do so </li></ul><ul><li>In a Pet Friendly Shelter it is very important to keep animals separated. While confined the animals need to be made as comfortable as possible. </li></ul><ul><li>This picture shows some areas for improvement: </li></ul><ul><li>No litter pan </li></ul><ul><li>No food or water </li></ul><ul><li>No paperwork </li></ul><ul><li>The cage is small and does not allow for the animal to withdraw to the back </li></ul>
  7. 8. DIY Disinfectant: All kennels, cages, and runs must be cleaned daily with hot water and a broad-spectrum disinfectant proven to be effective against various bacteria and viruses common in a shelter environment (including distemper and parvovirus).
  8. 9. Each enclosure should be cleaned, scrubbed, and disinfected BEFORE a new animal enters. As an alternative, regular chlorine bleach (mixed with water in a 1:32 dilution or 3% solution) Use a 10% solution if infectious diseases have been detected) can be used. Please note that this concentration is never used with an animal present. For spot cleaning (daily cleaning) a 1% solution can be used.
  9. 10. <ul><li>If DART operates a Pet Friendly Shelter owners are responsible for daily care and feeding (during the Open Hours of the shelter) </li></ul><ul><li>Even if no illness appears to be present, caretakers (including owners and visitors) should take precautions: </li></ul><ul><ul><li>Wear disposable gloves </li></ul></ul><ul><ul><li>Disinfect gloves and hands between handling animals </li></ul></ul><ul><li>DART staff will monitor owners and visitors. </li></ul><ul><li>DART staff will monitor each animal to make sure that it receives care and feeding </li></ul>This multi-cat condo was approved by a vet. The animals are probably all part of the same household. DART policies are against housing more than one animal in one enclosure. Owners should be persuaded to split up the animals. If they persist they MUST sign a waiver that holds DART harmless in case that there are problems. Cardboard has been inserted between cages to provide visual separation from the neighbors. Notice how tall the cage is. There seems to be enough room to create a second level. Also notice that seen from this angle no paperwork appears to be present.
  10. 11. <ul><li>Know your cats to the best of your ability before opening a cage. </li></ul><ul><li>Observe the cat’s body language and take care that your own body language is not threatening or anxiety-provoking to the cats. </li></ul><ul><li>Respect the cat’s space. </li></ul><ul><li>Never remove or relocate a cat without permission from supervisor. </li></ul><ul><li>Speak softly, remain calm and move slowly. </li></ul>
  11. 12. <ul><li>Shout “loose cat” loudly so people will check for closed doors. </li></ul><ul><li>Do NOT chase the cat. Chasing will only make the cat panic and run. </li></ul><ul><li>Calmly speak to the cat, walk over and pick him up. </li></ul><ul><li>Do NOT gang up on the cat with everyone trying to help. One person can make the approach. </li></ul><ul><li>Supervisor and other volunteers will help out if the cat is not caught. </li></ul>
  12. 13. <ul><li>Food supplies: </li></ul><ul><ul><li>Dry food (stored in a closed trash can) </li></ul></ul><ul><ul><li>Jugs of clean water </li></ul></ul><ul><ul><li>Canned food </li></ul></ul><ul><ul><li>Can opener </li></ul></ul><ul><ul><li>Paper food bowls </li></ul></ul><ul><ul><li>Spoon </li></ul></ul><ul><ul><li>Disposable gloves </li></ul></ul><ul><ul><li>Garbage bag tied to cart </li></ul></ul><ul><li>Cleaning supplies: </li></ul><ul><ul><li>Poop scooper </li></ul></ul><ul><ul><li>Trash bag tied to cart </li></ul></ul><ul><ul><li>Lined garbage cans </li></ul></ul><ul><ul><li>Squirt Bottles </li></ul></ul><ul><ul><li>Paper towels </li></ul></ul><ul><ul><li>Clean towels, beds and blankets </li></ul></ul><ul><ul><li>Litter </li></ul></ul><ul><ul><li>Disposable gloves </li></ul></ul><ul><ul><li>Bucket </li></ul></ul>
  13. 14. <ul><li>Do not feed, clean or handle cats unless assigned to the cat area and told to do so by your supervisor </li></ul><ul><li>We feed cats twice per day: morning and late afternoon. If available we will feed soft (wet) food in the morning (1/4 can on disposable plate) and hard (kibbles) food in the afternoon (1/2 cup). </li></ul><ul><li>After the morning feed (of wet food) we collect the disposable plates after approximately one hour. </li></ul>Sometimes rescuers are overwhelmed. This photo is from the Great Kitty Rescue. 800 cats abandoned without shade, water, medical care in 105 degrees Fahrenheit. Survival required setting aside all protocols until the animals were stabilized.
  14. 15. <ul><li>If we are using plastic dishes (we prefer metal) they must be marked with the animal’s intake number. We keep the same dish with the animal the entire time. </li></ul><ul><li>If the animal leaves plastic dishes must be disposed of (cannot be decontaminated) </li></ul><ul><li>No toys or treats allowed in crates. </li></ul>Another photo from the Great Kitty Rescue. Because of neglect the population was rampant with diseases, viruses etc. While building areas to segregate the cats we had no choice but to let them continue communal living. Photos: Troy Snow
  15. 16. <ul><li>7 a.m.: Early morning check: health, overturned water dishes, major soilage </li></ul><ul><li>Wet food distribution </li></ul><ul><li>Retrieval and 1hour later disposal of disposable plates </li></ul><ul><li>Start spot cleaning cages using 1% solution (animal stays in cage, we work around the animal): </li></ul><ul><ul><li>Remove dirt and debris </li></ul></ul><ul><ul><li>Remove, disinfect and refill water bowl (1/2 full) and hard food bowl </li></ul></ul><ul><ul><li>Remove, empty, disinfect and refill litter pan </li></ul></ul><ul><ul><li>Remove bedding (replace soiled bedding) </li></ul></ul><ul><ul><li>Disinfect crate tray (avoid spilling on animal; use squirt bottles if available) </li></ul></ul><ul><ul><li>Put everything back in crate </li></ul></ul><ul><li>7 p.m.: Evening check: health, overturned water bowls, major soilage </li></ul><ul><ul><li>top off water and hard bits </li></ul></ul>
  16. 17. <ul><li>All animals in shelter are stressed out </li></ul><ul><li>Some may become extremely defensive ( almost feral) </li></ul><ul><li>If a cat routinely tries to swipe handler, a sign ‘Fractious’ should be put on cage </li></ul><ul><li>Be very mindful of cats that hide in the back of the crate. </li></ul><ul><li>Put blanket around crate if cat is overly stressed (create ‘safe’ place) </li></ul><ul><li>If cat freaks out while working, minimize intrusion and make note on Small Animal Daily Care Card and leave alone </li></ul>
  17. 18. <ul><li>If a cat is fractious use additional PPE like: </li></ul><ul><ul><li>Welder’s gloves or special animal gauntlets (pictured below) </li></ul></ul><ul><ul><li>Tools to grab bowls and liter pan to bring them closer to crate door </li></ul></ul><ul><ul><li>Plastic shield to contain cat in back of crate (picture) </li></ul></ul><ul><li>The blan </li></ul>Blankets cover fractious cats. Most of them were not feral.
  18. 19. <ul><li>Update Small Animal Daily Care Card whenever you work on an animal </li></ul><ul><ul><li>Pay special attention to: </li></ul></ul><ul><ul><ul><li>Not eating (if cat has not eaten for 24 hours notify Supervisor) </li></ul></ul></ul><ul><li>Prevent unauthorized access </li></ul><ul><li>Monitor and assist owners (if we are operating a Pet Friendly Shelter) </li></ul><ul><li>Whenever working on an animal, verify that data on cage matches animal and Shelter Cage System </li></ul>There are several tools that help restrain cats.
  19. 20. <ul><li>Cat handler checks: </li></ul><ul><ul><li>Litter pan for bloody stool, worms, diarrhea, etc. </li></ul></ul><ul><ul><li>Overall physical appearance and health of the cat (not eating food, not drinking water, lethargic, change in behavior, runny eyes or nose, sneezing, limping, wound, etc.). </li></ul></ul><ul><ul><li>If a problem exists, ask the Supervisor to note the following on the Small Animal Daily Care Card: </li></ul></ul><ul><ul><ul><li>Today’s date </li></ul></ul></ul><ul><ul><ul><li>Description of problem </li></ul></ul></ul><ul><ul><ul><li>If stool sample needed, place small sample in a bag, seal bag, write on it: </li></ul></ul></ul><ul><ul><ul><ul><li>Intake Number </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Cage number </li></ul></ul></ul></ul><ul><ul><ul><li>Note “sample” on Small Animal Daily Care Card and hand to Supervisor </li></ul></ul></ul>
  20. 21. <ul><li>Know your dogs to the best of your ability before entering a run or approaching a cage </li></ul><ul><li>Observe each dog’s body language and make sure that your body language is not threatening/anxiety-provoking </li></ul><ul><li>Respect the dog’s space </li></ul><ul><li>Never remove a dog without permission from Supervisor </li></ul><ul><li>If dogs fight and do not stop, spray a water hose between them to break up fight </li></ul><ul><li>If fight persists report </li></ul>
  21. 22. <ul><li>Shout “loose dog!” loudly so people will check for closed doors. </li></ul><ul><li>Blow whistle. </li></ul><ul><li>Continue to yell and blow whistle until help arrives. </li></ul><ul><li>Never run after a loose dog: It just makes the dog run more. </li></ul><ul><li>Approach the dog calmly, quietly and with caution. </li></ul>
  22. 23. <ul><li>One team will load the Food Wagon and the other team will load the Poop Wagon. </li></ul><ul><li>Food Wagon </li></ul><ul><ul><li>Fill each clean bowl with 2 cups of dry food. (Dry food is in a closed trash can in the feeding station.) </li></ul></ul><ul><ul><li>Stack canned food. Include can opener, empty bowls and a spoon. </li></ul></ul><ul><li>Poop Wagon </li></ul><ul><ul><li>Poop scooper </li></ul></ul><ul><ul><li>Small rake </li></ul></ul><ul><ul><li>Bucket </li></ul></ul><ul><ul><li>Trash bag </li></ul></ul><ul><ul><li>Water hose </li></ul></ul><ul><ul><li>Small zip-lock bags </li></ul></ul>
  23. 24. <ul><li>For the safety and well-being of the animals in our care, these tasks are always completed with a team of two. </li></ul><ul><li>Before entering a run, review the information on the cage card hanging on the front of run. </li></ul><ul><li>Make a note in the Daily Log of special feeding requirements, aggressive tendencies or other pertinent information. </li></ul><ul><li>Take time to inspect the dogs. </li></ul><ul><li>Make note of any possible medical issues (e.g., runny nose, goopy eyes, bloody wound, bloody stool, diarrhea, etc.) and have your teammate outside the run record the information in the Small Animal Daily Care Card. </li></ul><ul><li>Bring any medical issues to the attention of the area Supervisor. </li></ul>
  24. 25. <ul><li>Do not feed, clean or handle dogs unless assigned to the dog area and told to do so by your supervisor </li></ul><ul><li>We feed dogs once per day: when they are being walked (this is the only time you and your buddy get separated: one cleans, the other walks) </li></ul><ul><li>Circle Fed AM on Small Animal Daily Care Card </li></ul><ul><li>Keep water bowl accessible from outside run for refill </li></ul><ul><li>Scoop poop before dog returns </li></ul>Changing bedding for dogs (Paws for Peace) Photo: Troy Snow
  25. 26. <ul><li>Sometimes feeding and walking can not be combined </li></ul><ul><li>Dogs to be tethered before feeding </li></ul><ul><li>One person enters run to tether dog; other is ready with food bowls away from entry – distract dog </li></ul><ul><li>Once dog is tethered, first person rakes bowls towards himself and hands them over fence to second person </li></ul><ul><li>Fresh food bowl to be placed near tethered dog and pushed within range </li></ul><ul><li>Use pooper scooper to clean poop piles </li></ul><ul><li>Put sample of blood, worms, or diarrhea in zip-lock bag. Place on wagon. Make note on Daily Care Card </li></ul><ul><li>If dog appears to need grooming, inform Supervisor </li></ul><ul><li>If dog house, inspect for dirty bedding, replace if necessary </li></ul><ul><li>Pick up empty food bowl before unleashing dog </li></ul><ul><li>Check for holes and other escape routes </li></ul>
  26. 27. <ul><li>Whenever possible DART avoids putting dogs in crates. If crates are to be used the animal must be able to stand in it, turn around and lie down while there is a water bowl and a food bowl inside </li></ul><ul><li>Dog crates are cleaned once per day – crate cleaning takes place BEFORE run cleaning </li></ul><ul><li>Have buddy walk dog while you clean the crate </li></ul><ul><li>Wear disposable gloves and change gloves between crates </li></ul><ul><li>Use paper towels and wipe crates clean with 1% solution or KennelSol </li></ul><ul><li>If badly soiled, move dog and paperwork to clean crate and have soiled crate cleaned and disinfected at power wash for reuse </li></ul>
  27. 28. <ul><li>Do not enter a run while the animal is still in it, unless: </li></ul><ul><ul><li>Your buddy is at the run door, and </li></ul></ul><ul><ul><ul><li>You have a slip-lead and are going to walk the dog, or </li></ul></ul></ul><ul><ul><ul><li>You have a way to tether the dog. </li></ul></ul></ul><ul><li>If the dog is to remain in the run or crate, you must tether the dog before doing any work inside </li></ul><ul><li>Do not touch a food or water bowl if the dog is still in the run or crate, unless the dog is tethered in such a way that it can not reach you </li></ul>
  28. 29. <ul><li>Smoking and eating not allowed while walking dogs </li></ul><ul><li>Dogs in crates are walked before dogs in runs </li></ul><ul><li>Make sure you have your whistle and a radio on you (one day your dog will escape) </li></ul><ul><li>Use slip-lead unless Small Animal Daily Care Card says differently </li></ul><ul><li>Put Dog Being Walked Card in metal cage holder (even if your buddy stays behind) </li></ul><ul><li>Walk dog in secure area (must have perimeter fencing) </li></ul><ul><li>Keep dog away from other dogs </li></ul><ul><li>Use hand sanitizer between dogs, disinfect leash. </li></ul><ul><li>Record day and time of walk on Small Animal Daily Care Card </li></ul>Dog walking is serious business. Your buddy is waiting for your return. This is not the best time to start a conversation… Photo: Linda Swanson
  29. 30. <ul><li>In a Pet Friendly Shelter owners care for their own animals </li></ul><ul><li>DART staff monitor that animals are being cared for (2 out of 5 owners may fail to care on a daily basis) </li></ul><ul><li>Neglected animals should be reported to Supervisor </li></ul><ul><li>If there is an immediate need, DART staff will provide care and food </li></ul><ul><li>Actions will be entered on Small Animal Daily Care Card </li></ul>
  30. 31. <ul><li>Laundry, laundry and more laundry of bedding, towels etc. (24/7) </li></ul><ul><li>Daily garbage and bio-hazard removal from animal areas </li></ul><ul><li>Daily supplies delivery to animal areas </li></ul><ul><li>Disinfecting cages and power washing carriers etc. </li></ul><ul><li>Cleaning Up </li></ul><ul><li>Daily briefings for all volunteers, welcoming new volunteers, saying farewell to departing volunteers </li></ul>
  31. 32. <ul><li>Make sure all non-DART Team people have left the area </li></ul><ul><li>Check all cages and runs to ensure animals are in good health </li></ul><ul><li>Check that all water bowls are full of clean water </li></ul><ul><li>Check that all animals have dry beds/straw </li></ul><ul><li>Record anything out of the ordinary in Daily Care Log </li></ul><ul><li>Check out with security </li></ul>
  32. 34. <ul><li>While Frans Hoffman, the author of this training course, provides the information in this presentation for free (as hand-outs) to anyone who attends a Disaster Animal Response Training (DART), he and his licensors retain copyright on all text and graphic images. </li></ul><ul><li>Text and graphic images are protected by worldwide copyright laws and treaty provisions. This means that YOU MAY NOT copy, reproduce, modify, publish, upload, post, or include this information in your training or documents, reuse the text or graphics, transmit or distribute the text or graphics to others without the express written permission of the author. The author reserves all other rights. Except as expressly provided herein, he does not grant any express or implied right to you under any patents, copyrights, trademarks or trade secret information. </li></ul><ul><li>The DART logo is a service mark of Frans Hoffman. </li></ul><ul><li>For more information on how to legally use these materials, please contact Frans Hoffman at </li></ul>