Disaster PsychologyCERT Basic TrainingUnit 7
CERT Basic TrainingUnit 7: Disaster Psychology7-2Unit Objectives• Describe disaster and post-disasteremotional environment...
7-3Unit Topics• Disaster Trauma• Team Well-Being• Working withSurvivors’ TraumaCERT Basic TrainingUnit 7: Disaster Psychol...
7-4Psychological Trauma• Your own personal losses• Working in your neighborhood• Assisting neighbors, friends, coworkerswh...
Psychological Symptoms of Trauma• Irritability or anger• Self-blame or blamingothers• Isolation andwithdrawal• Fear of rec...
7-6Physiological Symptoms of Trauma• Loss of appetite• Headaches or chest pain• Diarrhea, stomach pain, or nausea• Hyperac...
7-7Team Well-Being• Actions can be taken before, during, andafter an incident to help manageemotional impact of disaster r...
7-8How You Reduce Stress• Get enough sleep• Exercise regularly• Eat a balanced diet• Balance work, play, and rest• Allow y...
Take Care of Yourself• Be aware of trauma that can follow adisaster• Explain to family members and friendswhat you need: ...
7-10How Team Leaders Reduce Stress• Brief CERT personnel beforehand• Remember CERT is a team• Rest and regroup• Take break...
7-11Critical Incident Stress Debriefing1. Introductions and description2. Review of factual material3. Sharing of initial ...
7-12Phases of a Crisis• Impact• Inventory• Rescue• RecoveryCERT Basic TrainingUnit 7: Disaster Psychology
7-13Traumatic Crisis• Actual or potential death• Serious injury• Destruction• Loss of contact with family or close friends...
7-14Effects of Traumatic Stress• Cognitive functioning• Physical health• Interpersonal relationshipsCERT Basic TrainingUni...
7-15Mediating Factors• Prior experience with a similar event• Intensity of disruption• Individual feelings about event• Em...
7-16Stabilizing Victims• Assess survivors for injury or shock• Get uninjured people to help• Provide support by: Listenin...
7-17How to Be an Empathetic Listener• Put yourself in the speaker’s shoes• Listen for meaning, not just words• Pay attenti...
7-18Avoid Saying…• “I understand”• “Don’t feel bad”• “You’re strong” or “You’ll get through this”• “Don’t cry”• “It’s God’...
7-19Managing the Death Scene• Cover the body; treat it with respect• Move the body to temporary morgue• Follow local laws ...
7-20Informing Family/Friends of a Death• Separate the family member(s) or friend(s)• Have the person(s) sit down• Make eye...
7-21Unit Summary• Rescues may be unpleasant or uncomfortable• Psychological and physiological symptoms oftrauma• Take step...
7-22Homework Assignment1. Read unit to be covered in next session2. Bring necessary supplies to next session3. Wear approp...
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Cert unit7 jan2011

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Cert unit7 jan2011

  1. 1. Disaster PsychologyCERT Basic TrainingUnit 7
  2. 2. CERT Basic TrainingUnit 7: Disaster Psychology7-2Unit Objectives• Describe disaster and post-disasteremotional environment for victims andrescuers• Describe steps rescuers can take torelieve their own stress and that of othersurvivors
  3. 3. 7-3Unit Topics• Disaster Trauma• Team Well-Being• Working withSurvivors’ TraumaCERT Basic TrainingUnit 7: Disaster Psychology
  4. 4. 7-4Psychological Trauma• Your own personal losses• Working in your neighborhood• Assisting neighbors, friends, coworkerswho have also been injured• Not feeling safe and secureCERT Basic TrainingUnit 7: Disaster Psychology
  5. 5. Psychological Symptoms of Trauma• Irritability or anger• Self-blame or blamingothers• Isolation andwithdrawal• Fear of recurrence• Feeling stunned,numb, overwhelmed• Feeling helpless• Mood swings• Sadness, depression,grief• Denial• Concentration andmemory problems• Relationshipproblems/maritaldiscord7-5CERT Basic TrainingUnit 7: Disaster Psychology
  6. 6. 7-6Physiological Symptoms of Trauma• Loss of appetite• Headaches or chest pain• Diarrhea, stomach pain, or nausea• Hyperactivity• Increase in drug consumption• Nightmares• Insomnia• FatigueCERT Basic TrainingUnit 7: Disaster Psychology
  7. 7. 7-7Team Well-Being• Actions can be taken before, during, andafter an incident to help manageemotional impact of disaster responsework• Knowing possible psychological andphysiological symptoms of disaster traumahelps manage impact• Learn to manage stress CERT members for themselves CERT leaders during responseCERT Basic TrainingUnit 7: Disaster Psychology
  8. 8. 7-8How You Reduce Stress• Get enough sleep• Exercise regularly• Eat a balanced diet• Balance work, play, and rest• Allow yourself to receive as well as give• Connect with others• Use spiritual resourcesCERT Basic TrainingUnit 7: Disaster Psychology
  9. 9. Take Care of Yourself• Be aware of trauma that can follow adisaster• Explain to family members and friendswhat you need: Listen when you want to talk Don’t force you to talk7-9CERT Basic TrainingUnit 7: Disaster Psychology
  10. 10. 7-10How Team Leaders Reduce Stress• Brief CERT personnel beforehand• Remember CERT is a team• Rest and regroup• Take breaks away• Eat properly, stay hydrated• Arrange for debriefing• Rotate teams and duties• Phase out workers graduallyCERT Basic TrainingUnit 7: Disaster Psychology
  11. 11. 7-11Critical Incident Stress Debriefing1. Introductions and description2. Review of factual material3. Sharing of initial thoughts and feelings4. Sharing of emotional reactions to incident5. Instruction about normal stress reactions6. Review of symptoms7. Closing and further needs assessmentCERT Basic TrainingUnit 7: Disaster Psychology
  12. 12. 7-12Phases of a Crisis• Impact• Inventory• Rescue• RecoveryCERT Basic TrainingUnit 7: Disaster Psychology
  13. 13. 7-13Traumatic Crisis• Actual or potential death• Serious injury• Destruction• Loss of contact with family or close friendsCERT Basic TrainingUnit 7: Disaster Psychology
  14. 14. 7-14Effects of Traumatic Stress• Cognitive functioning• Physical health• Interpersonal relationshipsCERT Basic TrainingUnit 7: Disaster Psychology
  15. 15. 7-15Mediating Factors• Prior experience with a similar event• Intensity of disruption• Individual feelings about event• Emotional strength of individual• Length of time since eventCERT Basic TrainingUnit 7: Disaster Psychology
  16. 16. 7-16Stabilizing Victims• Assess survivors for injury or shock• Get uninjured people to help• Provide support by: Listening Empathizing• Help survivors connect with naturalsupport systemsCERT Basic TrainingUnit 7: Disaster Psychology
  17. 17. 7-17How to Be an Empathetic Listener• Put yourself in the speaker’s shoes• Listen for meaning, not just words• Pay attention to nonverbal communication• Paraphrase the speakerCERT Basic TrainingUnit 7: Disaster Psychology
  18. 18. 7-18Avoid Saying…• “I understand”• “Don’t feel bad”• “You’re strong” or “You’ll get through this”• “Don’t cry”• “It’s God’s will”• “It could be worse”• “At least you still have…”• “Everything will be okay”CERT Basic TrainingUnit 7: Disaster Psychology
  19. 19. 7-19Managing the Death Scene• Cover the body; treat it with respect• Move the body to temporary morgue• Follow local laws and protocols• Talk with local authoritiesCERT Basic TrainingUnit 7: Disaster Psychology
  20. 20. 7-20Informing Family/Friends of a Death• Separate the family member(s) or friend(s)• Have the person(s) sit down• Make eye contact• “I’m sorry, but your family member hasdied. I am so sorry.”• Let the family and friends grieveCERT Basic TrainingUnit 7: Disaster Psychology
  21. 21. 7-21Unit Summary• Rescues may be unpleasant or uncomfortable• Psychological and physiological symptoms oftrauma• Take steps to reduce stress• CISD is one intervention• Four emotional phases of a disaster• Stress affects cognition, health, and interactions• Stabilize individuals• Be an empathetic listenerCERT Basic TrainingUnit 7: Disaster Psychology
  22. 22. 7-22Homework Assignment1. Read unit to be covered in next session2. Bring necessary supplies to next session3. Wear appropriate clothes to next sessionCERT Basic TrainingUnit 7: Disaster Psychology

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