1. Who will moderate the meeting?
2. How will the moderator prepare the agenda?
3. Who needs to participate in the meeting?
4. When and where will the meeting be?
5. How will the moderator start the meeting?
6. How will the moderator moderate idea sharing?
7. How will meeting participants stop meetings that don’t work?
8. How will the moderator moderate decision making?
9. How will the moderator finish the meeting?
10. How will the moderator follow up on the meeting?
# 1: A manager
# 3: An external moderator
# 2: An employee
A manager is intellectually so challenged, that
he/she is not capable of managing the process.
3 questions when searching for a meeting facilitator:
1. Who has little at stake in terms of meeting outcomes and therefore
can focus on managing the conversation rather than adding content?
2. Who is good at involving people that have different values?
3. Who could learn a lot by facilitating the meeting?
Question # 2
How will the moderator
prepare the agenda?
Question # 3
Who needs to participate
in the meeting?
Question # 4
When and where will
the meeting be?
Keep the duration of the meeting as
short and unconventional as possible.
Example: 23 minutes.
Pittampalli, Al: Read this before our next meeting, location 294.
Take photos and/or video clips
of what participants produce
Question # 7
How will meeting participants
stop meetings that don’t work?
People, who work for Lenovo,
stop meetings that are wandering.
If someone uses his or her smartphone in a meeting,
ask, ”excuse me, is there something about what you are
doing now that you need to share with everybody?”
If someone talks a lot, ask, “can you please keep
your comments to a minimum to allow others to
Any meeting participant, who finds that a meeting is going
off course regarding topic and/or how communication is
done, can say ”I think we are having a jellyfish moment”.
This means that the moderator must moderate the
Question # 8
How will the moderator
moderate decision making?
The moderator summarizes
Everyone silently agrees.
The facilitator summarises what he / she has
heard to secure agreement. And concludes:
“So what I am hearing is that ....... Am I right that
you agree with this?”
http://fac-vid.squarespace.com/bedre-moeder/Ravn%20-%20Bedre%20mder%20gennem%20facilitering.pdf p. 9.
The moderator makes a vote
where the majority decides
Ideas Votes for Votes against
Idea # 1
Idea # 2
Idea # 3
A majority vote allows every voice to be
heard and is generally viewed as fair.
Be aware that it may be difficult for some
people to declare their opinion publicly.
The moderator uses
6 thinking hats