• Quarterly survey of 413 New Zealand franchisors and
115 specialist service providers (e.g.
consultants, banks, accountants, lawyers and
publishers) to the franchising community.
• Explores confidence in key measures critical to the
success of franchising, including the wider
environment, growth determinants, and franchising
health attributes and franchise system growth
• This survey represents the views of 37 franchisors
and 19 service providers.
1. General business conditions
2. Franchisor growth prospects
3. Franchising growth drivers Please indicate
• Access to capital whether you expect
• Access to suitable franchisees the following aspects
• Access to suitable locations to be better, the same
• Access to suitable staff or worse over the
4. Franchisee growth & profitability prospects next 12 months
• Franchisee sales levels (compared to the
• Franchisee operating costs previous 12 months)
• Franchisee profitability
5. How are things looking in your sector?
6. What do you expect will provide the greatest
challenge to franchising development this year?
Both franchisor and service providers’ outlook
for general business conditions have
rebounded to a net 32%, following the
substantial deteriorations recorded in the
October 2011 survey. Note, responding
franchisor sentiment in late January appears
more positive than that reported by general
business in the December reports of the NZIER
(-3%), BNZ (3.20%) and National Bank business
Both franchisors and service providers
registered increases in sentiment for
franchisor growth prospects. Franchisors net
sentiment improved from net 17 % in October
to net 34% in January. Meanwhile, service
providers’ confidence (net 37%) improved
from a net 14% in the previous quarter.
However, franchisors have become notably less
confident in their growth prospects over time.
Encouragingly, the outlook for financing
has improved. Both franchisors (net
18%) and service providers (net 37%)
recorded substantial improvements in
sentiment for access to financing.
In regards to the ease of access
to suitable franchisees, small
uptrends are noted with
franchisors (net 3%) and Service
Providers (net 37%).
Sentiment regarding access to suitable
staff for both franchisors (net 21%) and
Service providers (net 26%) improve.
The franchisor outlook for access to
suitable locations remains reasonable
(net 26%), while this percentage lowers
slightly from net 32% (Oct 2011) to 26%
for Service providers.
Franchisor expectations for franchisee sales levels (net 29%) and
operating costs (negative net 26%) showed slight improvements, while
their outlook for franchisee profitability levels declined (negative net 8%).
Service provider sentiment for franchisee sales levels decreased slightly
(net 11%), but increased for franchisee operating costs (negative net 11%)
and profitability levels (negative net 5%).
• The Franchize Consultants’ January 2012 Franchising Confidence Index
finds a rebound in franchisor confidence, following the substantial
deterioration in October 2011. However, considerable uncertainty
• Notable improvements are recorded for general business
conditions, access to financing and franchisor growth prospects.
• Meanwhile operating costs per franchisee are perceived to remain
challenged, and franchisors outlook for franchisee profitability falls to
the lowest level (net negative 8%) on record.
• The Greatest Challenge to Franchising Develop,ment
• More detailed and complete results and analysis
• All charts and illustrations
• Franchisor and service provider comments in their
• The Franchising Confidence Index, is founded, designed
and operated by Franchize Consultants, New Zealand
specialists in franchising and licensing network
development. Founded in 1989, Franchize Consultants
have a long and supporting association with New Zealand
• For further information contact Dr Callum Floyd
• Ph. (09) 523 3858
• Mob. 021 669 519
• Email. email@example.com
• Web. www.franchisingconfidence.co.nz
• Web. www.franchize.biz