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Frances Place User Story Mapping at The Big DO 2015

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User Story Mapping is a great technique for product scoping and prioritisation, focussing on the user needs rather than the solution. In my workshop at The Big DO Conference 2015 I ran a crash course in how to do the technique with this step by step guide.

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Frances Place User Story Mapping at The Big DO 2015

  1. 1. User Story Mapping A crash course for The Big DO 2015 @francessss
  2. 2. WelcomeFrances Place I’m an Account Manager at White October You can find me at @francessss
  3. 3. Intros Name Draw an alarm clock @francessss
  4. 4. 1. Getting Started A few things before we get going @francessss
  5. 5. Here’s what we’re aiming to cover 1. 2. 4. 3. 5. Getting started The basics Putting it into practice How to In real life @francessss
  6. 6. Aims ▣ Learn why USM is great ▣ Know how to give it a go ▣ Have fun! @francessss
  7. 7. Principles ▣ Focus on the user ▣ Everyone takes part ▣ One conversation ▣ No laptops/mobiles ▣ Keep to time @francessss
  8. 8. So what is user story mapping? The basics 2. @francessss
  9. 9. ▣ Created by Jeff Patton ▣ Guide came out in late 2014 Origins @francessss
  10. 10. A visual way to outline, sort and prioritise what you need to do @francessss
  11. 11. A prioritised visual backlog of the potential product@francessss
  12. 12. Turns static requirements lists into visual tools for active decision making @francessss
  13. 13. A tool for engagement and shared understanding@francessss
  14. 14. What you will need Time, space & supplies @francessss
  15. 15. Time @francessss
  16. 16. Space @francessss
  17. 17. Supplies @francessss
  18. 18. Super sticky post-it notes!www.postitwar.com@francessss
  19. 19. A quick how-to Step by step guide 3. @francessss
  20. 20. Start with the users ▣ Who are the core users? ▣ What are they like? ▣ What do they need? ▣ What are their pain points? ▣ What is their goal? @francessss
  21. 21. Focus on the core journey What does the user need to achieve to get to their goal? Start Goal @francessss
  22. 22. User tasks Activities Sub-tasks The User Story Map @francessss
  23. 23. What are the steps the user takes to reach their goal? @francessss
  24. 24. Group into activities @francessss
  25. 25. Lay out the skeleton @francessss
  26. 26. Add in subtasks - user stories that add detail to the tasks As a user I want to So that I can @francessss
  27. 27. We are defining the what and the why, not the how @francessss
  28. 28. Run through the map Have we captured all of the user needs? @francessss
  29. 29. Prioritisation @francessss
  30. 30. Version One What is the aim for Version One? Test a feature? Trial with a user type? Which user goals do we need to meet? @francessss
  31. 31. Version One Review Version One @francessss
  32. 32. Can we meet the version goal without doing this? @francessss
  33. 33. Version One What’s the next priority goal? Version Two @francessss
  34. 34. Version Three What should the third version offer? @francessss
  35. 35. Backlog Version One Version Two Version Three Final Map @francessss
  36. 36. Putting it into practice My MVP Day 4. @francessss
  37. 37. Morning Work day Evening Team One Team Two Team Three @francessss
  38. 38. Morning Team One Quick Example Getting Clean Shower Clean teeth Style hair Wash hair Adjust temp Wash body Brush teeth Floss Blow dry Add gel Brush THEN THEN AND/OR AND/OR AND/OR AND/OR AND/OR @francessss
  39. 39. Morning Work day Evening Team One Team Two Team Three What are all the things you do between first waking up and arriving at work? What are all the things you do between arriving at work and leaving for the day? What are all the things you do between leaving work and going to bed? Brainstorm 5 minutes @francessss
  40. 40. ▣ Silent share and de-dupe ▣ Sort into tasks ▣ Group into activities Sorting @francessss
  41. 41. Morning Work day Evening Team One Team Two Team Three Tell the story Arrange the tasks and activities along the wall telling the story of the user to your group @francessss
  42. 42. Morning Work day Evening Team One Team Two Team Three Review the story Can we tell the story of the whole day? @francessss
  43. 43. Morning Work day Evening Team One Team Two Team Three Add the detail @francessss
  44. 44. Morning Team One Add the detail As a user I want to floss So that I can protect my teeth Getting Clean Clean teeth @francessss
  45. 45. Morning Work day Evening Team One Team Two Team Three Set version one goals @francessss
  46. 46. Morning Work day Evening Team One Team Two Team Three You’ve woken up late and want to get out the house as quick as possible You’re hungover and want to do the least work possible You’re late home and want to do only the essential before bed @francessss
  47. 47. Morning Work day Evening Team One Team Two Team Three @francessss
  48. 48. In real life Using the technique 5. @francessss
  49. 49. Test with users ▣ Get them into the process ▣ Review with them the findings @francessss
  50. 50. Document stories ▣ Put the stories into your PM tool ▣ Recommend storiesonboard.com □ Online, living map □ Downloadable □ Integrates with Jira @francessss
  51. 51. Revisit the map ▣ Get it up on the wall in your office ▣ Use it as a review tool @francessss
  52. 52. “For the first time I can see the shape of the whole product in front of me” @francessss
  53. 53. Thanks!Contact me @francessss frances@whiteoctober.co.uk

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