Presentation - K&S Building Management - 23 June 2011

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Presentation to K&S Managers on 23 June 2011 about the role of managers and managing risks

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Presentation - K&S Building Management - 23 June 2011

  1. 1. Manager Training<br />K & S BUILDING MANAGEMENT SERVICES<br />23 June 2011<br />Sydney, Australia <br />
  2. 2. Today’s Agenda<br />Welcome & introductions<br />The building manager’s role<br />Legal & contract controls<br />Third party contracts<br />Managing potential liability<br />Ongoing training <br />Questions <br />
  3. 3. The Building Manager’s Role<br />Play a key role in strata buildings<br />Focused on building & operational matters<br />Working for strata corporations & owners<br />On site operation<br />Direct contact with clients & users<br />Multiple repeated actions<br />Lots of compliance details<br />
  4. 4. Legal & ContractControls<br />Building managers recognised & regulated in NSW & QLD<br />Involve controls on appointment, contract duration, duties & voting powers<br />CTTT & QCAT powers to make orders<br />Detailed contracts with strata corporations<br />Medium & long term arrangements<br />Mixed service arrangement between doer & arranger<br />Indemnities & liability provisions<br />
  5. 5. Third Party Contracts<br />Third party contractors are common<br />Relationships are complex & tricky<br />Strata corporation is principal<br />Manager is agent for strata corporation<br />Agency role & principal needs disclosure<br />Agency authority & limits must be respected<br /> Serious risk of direct liability to third party<br />Serious risk of authority denial by strata corporation<br />
  6. 6. Managing PotentialLiability<br />There’s always exposure to liability<br />Can be reduced but cannot be eliminated<br />But always needs to be managed in different ways<br />Communication – instructions, actions & issues<br />Routines – standard processes, checklists, reminders, reports, etc<br />Best Practices – search, adapt, develop & adopt<br />Avoidance – identify worst risks & avoid them<br />Remedies – fix or redo what doesn’t work or goes wrong<br />
  7. 7. More Training<br />The beginning of regular training<br />Strata & Community Title Matters<br />Legal & Contractual Matters<br />Compliance Matters<br />Practical Matters<br />Business Matters<br />Your Issues<br />
  8. 8. Conclusions & Questions<br />What have we learnt?<br />Where do we go from here?<br />What do we do differently?<br />What are the next questions?<br />Where do I find answers?<br />
  9. 9. Contacting Me<br />Contact me anytime about strata matters at …<br />francesco@strataexperts.com.au<br />And, follow my blog on worldwide strata matters at …<br />www.francescoandreone.blogspot.com<br />Find information about strata at my websites at …<br />www.francescoandreone.com & www.strataexperts.com.au<br />

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