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Context-oriented Knowledge Management in Production Networks @Gsom Emerging markets conference

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Context-oriented Knowledge Management in Production Networks
By Kurt Sandkuhl
Invited lecture on October 8 at the GSOM Emerging Markets conference in St. Petersburg

Published in: Technology
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Context-oriented Knowledge Management in Production Networks @Gsom Emerging markets conference

  1. 1. Context-oriented Knowledge Management in Production Networks October 7, 2016 Kurt Sandkuhl GSOM Emerging Markets Conference St. Petersburg, October 2016
  2. 2. 06.10.2016 2© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Background • Production Networks • Context-oriented Knowledge Management Research Approach • Results of Literature Analysis Context Analysis Approach Knowledge Portals for implementing context-oriented KM Outlook: from Context-orientation to Capability Management Summary Agenda
  3. 3. 06.10.2016 3© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Background • Production Networks • Context-oriented Knowledge Management Research Approach • Results of Literature Analysis Context Analysis Approach Knowledge Portals for implementing context-oriented KM Summary Agenda
  4. 4. 06.10.2016 4© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Production network [Sturgeon, 2000] • two or more value-chains that share at least one actor (network linkage) Production Networks Vehicle Seat Comfort Carrier material Copper wire Controller design Control unit Seat Heating Value Chain Original Equipment Manufacturer First tier supplier Supplier of components Engineering services Manufacturing of components Supplier of components Power TransmissionPartner A Partner B Car Door Value ChainPartner 1 Partner 2
  5. 5. 06.10.2016 5© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Knowledge Management KM SuccessKnowledge Reuse Situations Technological Aspects Knowledge Representation KM Systems How to evaluate knowledge? How to apply knowledge? How to identify knowledge? How to share knowledge? How to store knowledge? Knowledge Reuse Organizational Aspects KM Portals Knowledge Maps Ontology population Ontology Matching KM Approaches KM Services
  6. 6. 06.10.2016 6© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Perspective of individuals in an organization • context-awareness means tailoring of knowledge provided to the actual work task, personal qualification and organizational position Perspective of the organization • context includes distributed manufacturing projects in the production network with the involved partners, processes, resources and roles. Context-Awareness in Knowledge Management
  7. 7. 06.10.2016 7© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Background • Production Networks • Context-oriented Knowledge Management Research Approach • Results of Literature Analysis Context Analysis Approach Knowledge Portals for implementing context-oriented KM Summary Agenda
  8. 8. 8 Combination of deductive and an inductive phases Deductive phase • analyze previous literature in order to identify relevant works • based on the results, an approach for a context modeling procedure is proposed Inductive phase • usage of the approach • also serves validation purposes Research Approach
  9. 9. 9 Definitions from literature: • [Dey and Abowd, 2000]: „Any information that can be used to characterize the situation of an entity.“ • [Winograd, 2001}: “Something is context because of the way it is used in interpretation, not due to its inherent properties.” • [Bazire and Brézillon, 2005]: “Context can be analysed in terms of six parameters – constraint, influence, behaviour, nature, structure and system What is “context”? Discipline Area Notion Computer Science Operating Systems States about processes Software Development & Databases Views, aspects, roles, workspaces Artificial Intelligence Logical constructs that facilitate reasoning activities Data Integration Exchange and adapt value from information sources Sociological Approaches Network of interacting entities created and updated Cognitive Sciences Set of all entities that influence human or system´s behaviour on a particular occasion Notion of context plays an important role in many areas:
  10. 10. 10 Research Question: What approaches and method exist in context modelling and representation? • Initial search in online databases (IEEE Xplore, ACM DL, Taylor & Francis Online, AISeL, Science Direct and EBSCOhost) for relevant conferences and journals. • Context Modelling OR Context Representation in Abstracts or in Keywords. • Results narrowed down by applying the following criteria: – The selected resources had to publish the articles in German or English – The selected resources had to publish papers on a regular basis and cover recent research topics and trends. Literature Study Resource Name Available via CONTEXT Conference SpringerLink Information Systems Journal Science Direct Journal of Systems and Software Science Direct Information Systems Management Taylor&Francis Information Systems and e-Business Management SpringerLink Focus on the following literature resources:
  11. 11. 11 • Terms: context, context awareness, context model(l)ing • If appeared in title, abstract or keywords, then the article is initially relevant. • Study the abstract to narrow down the number of articles • Full reading – only if there are concerns regarding the relevancy of paper. Literature Study: Paper Selection # of PapersRESULTSSTEPS Define research questions Narrowing down (fuzzy) Body of existing literature Initial search in title, abstract and keywords All papers 52 Abstract reading Potential relevant papers 24 Full reading Relevant papers to be analysed 18
  12. 12. 12 Research Topic Content Ratio in % Context Modelling in Software Engineering • Produce development methods and tools for context aware systems • Generic frameworks to adapt applications to the context in pervasive computing environment 39% Modelling & Formalizing Context Information • Structuring contextual information with traditional abstraction mechanisms • Theories for contextual information bases • Domain specific languages to model context • Interactive knowledge discovery 33% Decision Making & Intelligent Learning • Context Models for task realization • Context-graphs for decision making • Alignment of resources within the leaner's context 28% Modelling Context in Organizations using software • Organizational aspects of context modelling • Role of the context in performance improvement • Collaboration processes • Modelling of business context 17% Meta Articles • Research about context modelling and not with context modelling • Literature reviews and theoretical work on the notion of context 11% Research Topics and Approaches in Context Modelling • Conclusion: much work on context models, context representation and context use, but hardly any work on methods in this field
  13. 13. 06.10.2016 13© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Background • Production Networks • Context-oriented Knowledge Management Research Approach • Results of Literature Analysis Context Analysis Approach Knowledge Portals for implementing context-oriented KM Summary Agenda
  14. 14. 06.10.2016 14© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING 1. Scenario modeling for the future context-based application 2. Variability elicitation 3. Initial context model development 4. Implementation of context-based application 5. Theory and practice validation Context Analysis Approach Focus of the presentation
  15. 15. 06.10.2016 15© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Purpose: • identify user groups and intended scenarios of knowledge management systems in production networks • to understand how the ways of using KMS differ between user groups, the process supported by the system, the information input and output have to be analyzed and described Typical result: • Use case model or process model Step 1: Scenario Modeling
  16. 16. 06.10.2016 16© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Step 2: Variability Elicitation Scenario Model: Business Process + Variants) Quality standard = supplier assoc. = customer spec. = …. Context Model Legislation = EU & EEC = …. Value Chain Production ProcessProduct structure Production Network (Enterprise Model) Variation Point Variation Aspect
  17. 17. 06.10.2016 17© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Variation aspects from step 2 are represented as context elements For all context elements identified, the following questions should be answered using the variation points from step 2 • Does the context element influence the behavior of the context-based application only or also an external “context-aware” applications? (active role; internal and/or external) • Does the context element influence the information provision or the application behavior or both? • Do the attributes of the context element have to be updated by the context-based application only or could there be a need to also use external “context-aware” applications? Step 3: Context Modeling
  18. 18. 06.10.2016 18 I – Access Services II – Personalization Services III – Knowledge Services IV – Integration Services V – Infrastructure Services Knowledge Worker Search Publishing Collaboration Learning Intranet Extranet DMS, Files Databases Data from PIM Systems Internet Content external databases Step 4: Implementation Configuration of Knowledge Services [Maier, 2010]
  19. 19. 06.10.2016 19© 2010 The UNIVERSITY of ROSTOCK | FACULTY OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING Background • Production Networks • Context-oriented Knowledge Management Research Approach • Results of Literature Analysis Context Analysis Approach Knowledge Portals for implementing context-oriented KM Summary Agenda
  20. 20. Shared Conceptuali- zation structured content domain specialization cooperative work individualization and create classify use /exploit access identify Knowledge portal share/disseminate collect organize/store Knowledge Portals 20
  21. 21. Feasibility Study: myKosmos Portal 21© 2009 UNIVERSITÄT ROSTOCK | Fakultät für Informatik und Elektrotechnik06.10.2016 Liferay Portal Support of Group Work Teacher Support (Mentoring) Individual Information Supply Individualisation Content Management Plug-In of portlets for specific subjects Knowledge Portal for: Support of Distributed Groups of Learners
  22. 22. Outlook: From Context-Orientation to Capability Modeling 22
  23. 23. 23 • EU FP7 project Capability-as-a-Service in Digital Enterprises (CaaS) Project no: 611351 Capability-as-a-Service in Digital Enterprises (CaaS) SUBTITLE • Partners
  24. 24. 24 Capability-as-a-Service in Digital Enterprises (CaaS): Basic Idea Business Service Potential delivery context of a business service Components and patterns for potential variants of the business service Configuration or adaptation of the business service to meet the delivery context Based on EU-FP7 funded project no: 611351 CaaS – Capability as a Service in Digital Enterprises
  25. 25. 25 Capability Modeling Methodology Market role Patterns Market role Enterprise Model Business Service Model Context Model
  26. 26. 26 Capability Modeling Business Service (Example: Process + Variants) Market role = energy supplier = water supplier = …. Context Model Legislation = Germany / EU = …. Patterns Market role Grid operatorGas supplier Enterprise Model (Concepts/Goals) Variation Point depending on Joint meta-model same modeling tool
  27. 27. 27 • KM has to include individual and organizational perspective • Context-orientation supporting KM implementation for both perspectives • Scientific literature shows no standard method to analyse context • We proposed a method for context modelling and analysis based on scenario modelling, identification of variation points and aspects, and context modelling • Feasibility of context-oriented KM was demonstrated in MyKosmos Future work • use of context analysis method in more production networks Summary
  28. 28. 28 Thank you for your attention!

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