Russ Simons-Venue Solutions Group


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Russ Simons Power Point Presentation from the Fox Theatre Institute's 2012 Fall Seminar on Venue Emergency Preparedness

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Russ Simons-Venue Solutions Group

  2. 2. Venue Solutions Group is dedicated to continuallyimproving staff and facility performance
  3. 3. 30+ years facility managementPromoted over 400 events in 70facilitiesPollstar 2001 “Facility Manager of theYear”Gigi Philhoffer Award- LifetimeAchievement in Event MarketingEvent Marketing Hall of Fame
  4. 4. RUSS SIMONS Venue Solutions Group• Chair 2012 IAVM Safety and Security Task Force• Former Chair IAVM Life Safety Council• Past Chair VMS @ OGLEBAY• Chair IAVM ADA Task Force• AVSS Master Instructor• National Center for Spectator Sports Safety and Security Advisory Board• Former Fire Fighter and EMT
  5. 5. EMERGENCY PREPAREDNESSBad Things Happen Every Day!
  6. 6. EMERGENCY PREPAREDNESS Tornado  Earthquake Ice storms  Cancelled events Bomb threats &  Floods and Fires devices  Hazardous Hurricanes Materials Mechanical failures  Tech. failures Protests  Lockdown Chemical spills  Employee Woman blows electrocuted herself up
  7. 7. EMERGENCY PREPAREDNESSWhat you don’t know can hurt you !
  8. 8. EMERGENCY PREPAREDNESS Employees, performers and guests expect that you have done everything possible to ensure their safety Expect that the facility is operated and equipped to meet that goal Expect that management and staff are properly trained to respond Expect to return home safely
  9. 9. EMERGENCY PREPAREDNESSWhat Employees need to know
  10. 10. EMERGENCY PREPAREDNESS Key Workplace Emergencies OSHA requirements Emergency response plan Emergency assignments Evacuation procedures Special procedures for natural disasters
  11. 11. EMERGENCY PREPAREDNESSKey Workplace Emergencies  Fires  Explosions  Natural disasters  Workplace violence  Terrorism
  12. 12. OSHA Requirements Alarm systems Reporting systems Fire-fighting equipment Emergency response plans Employee training
  13. 13. EMERGENCY PREPAREDNESS Sound of alarms Location of alarms Activation of alarms Maintenance and inspection of alarm systems
  14. 14. EMERGENCY PREPAREDNESS Fire extinguishers Other fire-fighting equipment
  15. 15. EMERGENCY PREPAREDNESFire Prevention  Keep work areas clean  Control flammable and combustible materials  Obey “No Smoking” rules  Store and handle hazardous materials properly  Use and maintain equipment properly
  16. 16. EMERGENCY PREPAREDNESS Emergency escape procedures and routes Emergency response assignments Accounting for personnel
  17. 17. EMERGENCY PREPAREDNESS Rescue and medical duties Emergency reporting procedures Information resources HIPPA
  18. 18. EMERGENCY PREPAREDNESSEmergency Assignments  Emergency operations  Emergency shutdown duties  Evacuation facilitation  Assisting disabled including co-workers  Rescue and medical duties
  19. 19. EMERGENCY PREPAREDNESSEvacuationProcedures Primary evacuation route Alternate routes Evacuation of injured or disabled employees Accounting for personnel
  20. 20. EMERGENCY PREPAREDNESSNon-evacuation Emergencies  Know how to report the emergency  Warn co-workers  Assist as directed  Don’t get in the way
  21. 21. EMERGENCY PREPAREDNESSpecial Procedures for NaturalDisasters Depending on circumstances, you may be told to:  Leave work  Stay at work until dangerous conditions subside  Go to a secure area
  22. 22. EMERGENCY PREPAREDNES Emergency Security Help prevent unauthorized access to vital records, information, and equipment  Protect important records and other documents
  25. 25. VULNERABILITY ANALYSISA Vulnerability Analysis assesses the probability and potential impact for each category of emergency.
  26. 26. VULNERABILITY ANALYSIS Awareness and support from all levels of organization Identify members of emergency response team inside the organization Identify local emergency and regulatory resources Chain of Command
  27. 27. VULNERABILITY ANALYSIS Objectives  Identification of event type  Investigate history of event  Promoter  Problems at other facilities  Crowd management issues  Local issues
  28. 28. VULNERABILITY ANALYSISObjectives con’t  Plan for the event  Communicate the plan  Manage the plan  Review the results  Update the plan
  29. 29. VULNERABILITY ANALYSIS Risk Identification/Analysis Reduction Transfer risk
  30. 30. VULNERABILITY ANALYSISRisk Avoidance (past method) Focus on preventing loss Did NOT assess the degree of risk
  31. 31. VULNERABILITY ANALYSISRisk Management (current method) Identifies weaknesses Cost Benefit Analysis Decision Making Methods Improves results through communication Determines acceptable levels of protection
  32. 32. VULNERABILITY ANALYSIS Determine the probability and potential impact of each type of emergency Emergencies that can occur within your facility Emergencies that can occur outside of your facility
  33. 33. VULNERABILITY ANALYSIS Fires Severe weather Natural disasters Transportation accidents Earthquakes Utility outages
  34. 34. VULNERABILITY ANALYSIS Flood plain Seismic zone Dams Commercial neighbors Proximity to hazardous materials Transportation routes Nuclear power plants
  35. 35. VULNERABILITY ANALYSIS Safety system failure Telecommunications failure Power failure Heating/cooling failure Emergency notification system failure
  36. 36. VULNERABILITY ANALYSIS Physical layout Layout/storage of equipment Lighting Combustible storage Crowd management
  37. 37. VULNERABILITY ANALYSISUnexpected consequences of issues that take place outside of your facility  Transportation, Roads and Rail  Neighboring Businesses  Nearby Infrastructure  Incidents unrelated to your facility and events
  38. 38. VULNERABILITY ANALYSISResult: Analyze potential emergencies Worse case scenarios Resources needed to respond Develop emergency procedures Develop additional training Mutual aid Specialized support
  39. 39. VULNERABILITY ANALYSIS Estimate probability Assess potential human impact Assess property impact Assess potential business impact Assess external and internal resources
  41. 41. EMERGENCY PREPAREDNESPlaces where emergency plans fail
  42. 42. EMERGENCY PREPAREDNES Training and Updating Funding Communication and information Mutual Aid Crisis Communication Recovery
  43. 43. EMERGENCY PREPAREDNESSafety Goes Social47% of smart phone owners checkFacebook while attending asporting event*. Discover how toharness the power of technologyand social media to improve guestservices and crowd management.
  44. 44. VULNERABILITY ANALYSISEXERCISE: Your theater has booked Pretty Lights with Skrillex as the opener Event is on a Friday and Saturday night This is your first EDM event
  45. 45. EMERGENCY PREPAREDNESKey Points to Remember  Workplace disasters can strike any time and with very little warning  Emergency response planning can save lives, reduce the number of injuries, and prevent loss of property  You need to know what to do during a workplace emergency as well as how to protect your home and family during natural disasters
  46. 46. EMERGENCY PREPAREDNESSResources Each Other Local, State and Federal Complimentary Businesses Educational institutions IAVM and other Org.
  47. 47. EMERGENCY PREPAREDNESSFrom: Michael TiptonTO: Venue Managers Open ForumDo any of you use mass textingservices to communicate withyour staff? If so, which do yourecommend?Thanks!
  48. 48. EMERGENCY PREPAREDNESS Complacency is the successdisease: It takes root when youare feeling good about who youare and what you have achieved - Pat Riley
  49. 49. EMERGENCY PREPAREDNESS Tornados  Earthquakes Ice storms  Cancelled events Bomb threats &  Floods and Fires devices  Hazardous Hurricanes Materials Mechanical failures  Tech. failures Protests  Lockdown Chemical spills  Employee Woman blows electrocuted herself up
  50. 50. EMERGENCY PREPAREDNESSBe Safe Out There! Because You Never Know