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Eclipse community management - fossa2010


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ECLIPSE Wayne Beaton
Director of Committer Community
Technical Community Manager

Successful Community-Development Practices

Published in: Technology, Business
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Eclipse community management - fossa2010

  1. 1. Successful Community Development Wayne Beaton (narrated by Ralph Mueller) Eclipse Foundation Grenoble, Nov 10, 2010Mittwoch, 10. November 2010
  2. 2. Agenda • Define Community • Working with the Community • Doing the right things • Case StudyMittwoch, 10. November 2010
  3. 3. Define CommunityMittwoch, 10. November 2010
  4. 4. Why Community? • Shared Development burden • Ubiquity of a Framework/Platform • Acknowledge the Need! • Document it • Make it part of your project charterMittwoch, 10. November 2010
  5. 5. Different Types • End Users • Adopters • CommittersMittwoch, 10. November 2010
  6. 6. End Users • Quality • Information • Documentation • Easy to Find, Install, Use • SupportMittwoch, 10. November 2010
  7. 7. Adopters • Personalize and Extend • Easy Programming Model • Reliable APIs • Low Barrier of EntryMittwoch, 10. November 2010
  8. 8. Committers • Be Part Of a Cool Project • Low Barrier of Entry • Align Project Goals with Own Goals • Get Stuff DoneMittwoch, 10. November 2010
  9. 9. Working With The CommunityMittwoch, 10. November 2010
  10. 10. Leadership • Invite Contribution • Mediate Conflicts and Diputes • Set The Bar • Balance (potentially) Opposing Viewpoints and GoalsMittwoch, 10. November 2010
  11. 11. Entry Barrier • Can Everybody Be A Committer? • Should It Be Difficult To Become A Committer? • Can You Trust Your Committers? • How Do You Establish Trust?Mittwoch, 10. November 2010
  12. 12. Growing Committers • Make Contribution As Easy As Possible • Define Clear Processes Where • Mentor and Educate • Provide SandboxMittwoch, 10. November 2010
  13. 13. Diversity • Generalization of Competing Needs and Goals • Outlives Your Involvement • Independence From Single Organization • Now This Is Interesting to CorporationsMittwoch, 10. November 2010
  14. 14. Open And Transparent • Everybody Can Participate (Code Speaks!) • Many Ideas, Many Approaches, Many Use Cases • Everybody Can See Everything • Even Your Problems ... That‘s a Tough OneMittwoch, 10. November 2010
  15. 15. Realism • How Large Is Your Potential Community? • Is Your Project Niche Or Mainstream? • Will Your Academic Research Attract Corporate? • Plan for Transition to Industrial • Define Success RealisticallyMittwoch, 10. November 2010
  16. 16. Be Pro-Active • Find The Community • Planes, Trains And Automobiles ... • T-Shirts Are A Good Start ... • ... But They Only Take You So Far • Demo Camps, Stammtisch, Webinars, User Groups, Bar Camps, ...Mittwoch, 10. November 2010
  17. 17. Doing The Right ThingsMittwoch, 10. November 2010
  18. 18. Community Is Key • Jour Fixe • Little Things • Bug Reports Are Love Letters • Set Time AsideMittwoch, 10. November 2010
  19. 19. Quality • Good Enough Is Not Good Enough • A Milestone Is A Milestone, A Promise Is A Promise • Plan For Quality - And Expect The Same From Your Team • Educate New Committers • Be „Quality Driven“Mittwoch, 10. November 2010
  20. 20. License And IP • Define Your Business Case • Find The Appropriate License • Oh - And Who Owns What? • And How Do you Track It? • Trust Is Good, Control Is Better (Lenin)Mittwoch, 10. November 2010
  21. 21. Access & PR • Be Highly Visible • Dowenloads • Good And Up-To-Date Web Site • Solicit Backlinks • Aggregate BloggersMittwoch, 10. November 2010
  22. 22. ADVERTISE IT • Blogs • Forums • Twitter, Facebook And The Likes • Invite Others To Write • Talk To The Media • Market Yourself • Buy Drinks As A Last ResortMittwoch, 10. November 2010
  23. 23. Case StudyMittwoch, 10. November 2010
  24. 24. Community Driven Erich Gamma: I think this is independent of open or closed-source. Software creates communities and transparent development is important if you want to grow a community. Open source in particular, though, is not just about making source available under some license; it is really about building up a community. And you build a community by showing them what youre up to, which means you make your plans visible. All of our milestone plans and project plans are visible on the web. All of our bugs are visible. The community really sees whats going on. Of course, what we hope for in return is that the community participates. And participation can come in many different forms—for example providing feedback in bug reports, contributing newsgroup replies, providing patches, implementing additional plug-ins, or writing articles. These are the ingredients of a tight feedback loop, and this kind of feedback loop is the key to having a good, shippable product in the end. The fact that Eclipse has such an active community is really cool and a major asset. Having such a community is an asset no matter whether the environment is open-source or closed.Mittwoch, 10. November 2010
  25. 25. Magic Number 42 Erich Gamma: We split the release cycle into milestones at a granularity of six weeks, and each milestone ends with an improved and useable Eclipse build. In general, those six weeks are like a small development cycle, in which we plan, develop, and test. With this kind of fractal major plan, we get in effect several small development cycles for each release. We slow down at the end of each milestone. We have a day where everybody gets out of the water and does testing. Doing testing for each milestone avoids that we accumulate a larger testing effort until the end of the release cycle. Then we document whats new and noteworthy, and we announce it to the community so they can observe our progress and provide early feedback. Then we plan the next milestone, taking into account both the overall plan and individual component plans.Mittwoch, 10. November 2010
  26. 26. A Bug Report Is A Love Letter Erich Gamma: As far as the agile practices we follow when developing Eclipse, we always test early, often, and automated. For each build we run over 20,000 tests. We have nightly builds that are automated. We get build reports that tell us the failures. Recently in 3.1, we added performance tests. So we not only test for correctness, but also for performance. This has helped us a lot during the 3.1 cycle and actually you will notice significant performance improvements in version 3.1.Mittwoch, 10. November 2010
  27. 27. Impact • Committers Spend 20 - 40 % Of Their Time On Community • Management Forges Relationships With Other Organizations • Outreach ... Outreach ... OutreachMittwoch, 10. November 2010
  28. 28. Transparency And Openness • Even Hallway Discussions Get Recorded • PMC and Component Leads Meet Once A Week • Meeting Notes Are Public • Private Communication Is Deferred To Public Mailing Lists • Sounds Easy, But Is Tough!Mittwoch, 10. November 2010
  29. 29. Eclipse HeliosMittwoch, 10. November 2010
  30. 30. Eclipse Helios 39 Projects 490 Committer 33 Million Lines of CodeMittwoch, 10. November 2010
  31. 31. Summary • Know Your Target Community • Know What You Want • Have A Plan • Be Repsonisve • Be Open And Transparent • Be Aware Of The EffortMittwoch, 10. November 2010
  32. 32. Thank you Thank You Wayne For The Insights! ralph.mueller@eclipse.orgMittwoch, 10. November 2010