C-L-E-A-R HR2.0  clearvale - your Enterprise Social Network
Agenda <ul><li>BroadVision Introduction </li></ul><ul><li>Application Trend </li></ul><ul><li>BroadVision HR 2.0 </li></ul...
Company Fact Sheet  <ul><li>Founded May 1993 </li></ul><ul><li>IPO June 1996 </li></ul><ul><li>Global e-business pioneer <...
<ul><li>500+ global enterprise  customers </li></ul><ul><li>60M registered users to  BroadVision-powered sites </li></ul><...
Global Customers
European Customers
Application Trend
Open source, off-shoring, Web2.0 <ul><li>Open-Source </li></ul><ul><ul><li>Complete Stack: O/S, Database, App Servers, Dev...
BroadVision Product Vision  E-Commerce Portal CLEAR HR 2.0 B2 E B2 C workforce B2B Enterprise Social Network Workforce Rel...
The rise of Web 2.0
SNS  Transition   参与者   关系  个人  团对 公司 私人   工作   商务 CSN CSN ( 大众 型社客网络  ) ESN ( 企业级社区网络  ) ESN
WRM Value Proposition: <ul><li>Employees </li></ul><ul><li>Stakeholders </li></ul><ul><li>Executives </li></ul><ul><li>Cus...
BroadVision HR 2.0
C-L-E-A-R H R Management Concept
Why Clear
CLEAR -  Enterprise 2.0  revolution
C-L-E-A-R  解決方案
核心模組
Clear 專業版 •  員工自助管理  • 個人資訊維護 •  信息發佈平台  • 人力資源報表 •  組織結構     • 部門管理 •  薪資稅率計算  • 薪資匯總報表 •  考勤與排班管理  • 差旅管理 •  休假月歷設定管理  •...
Clearvale - BroadVision ESN 企業級社區網路
Clearvale –  明晰榖
Clearvale Use Case: CRM Internet  network for a global gaming company
Clearvale Advantages <ul><li>Create a community for your customers where they can find answers to their questions. </li></...
Use Case Scenario <ul><li>Nuevo Games develops gaming software </li></ul><ul><li>They support customers around the world <...
Who Works for This Company? <ul><li>Support Manager (Yuk)—Manages all aspects of Customer Support  </li></ul><ul><li>Suppo...
Who Uses the Network? <ul><li>Power player (Eiko)—Knows everything about the game </li></ul><ul><li>New player (Sam)—Is le...
1. Set Up the Network <ul><li>Yuk  Sets up a Clearvale network for Nuevo Games customers. </li></ul><ul><li>He makes the n...
1. Set Up the Network <ul><li>Yuk  asks Lou to create a community for the game he supports,  Dreadlocks . </li></ul><ul><l...
2. Add Information for Customers <ul><li>Lou  creates a FAQ based on the most commonly asked questions.  </li></ul><ul><li...
2. Add Information for Customers <ul><li>Lou  adds a message board where folks can communicate with each other. </li></ul>...
3. Customers Use Network to Find Answers <ul><li>Sam  asks a question on the forum.  </li></ul><ul><li>She figures out how...
4. Customers Also Provide Content <ul><li>Eiko  answers Sam’s question in the forum about the tools to use for protection ...
Vibrant Community
No IT Tasks Required <ul><li>Because Clearvale is based on Web 2.0 technologies,  Marta  in IT has no tasks pertaining to ...
BroadVision ESN Applications SCM 2.0 CRM  2.0 Support 2.0 Value Added  Enterprise Applications Collaborative CRM Enterpris...
BroadVision CLEAR HR Customers <ul><li>Technology / Media / Telco </li></ul><ul><li>– 新浪( SINA ) , Corel Taiwan, WebSense ...
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Broad Vision 2009 Clear+Clearvale

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  • BroadVision has a significant global presence with multiple offices in North and South America, Europe, Middle-East, and Asia Pacific regions.
  • BroadVision has a significant global presence with multiple offices in North and South America, Europe, Middle-East, and Asia Pacific regions.
  • Serving Global Leaders Proven performance: a scalable and reliable web environment powering more than 1000 leading sites worldwide Twelve years experience in web software and services: mature applications and proven methodologies from the company that pioneered one-to-one personalization —a decision you can bet your career on   This gives you a snapshot of some of our marquee customers and the industries we focus on:   ·        Healthcare ·        Telco ·        Retail ·        Financial ·        High tech/Manufacturing ·        Government   Transition point: - We also have the endorsement of the key analysts who follow this space…
  • Proven performance: a scalable and reliable web environment powering more than 1000 leading sites worldwide   Twelve years experience in web software and services: mature applications and proven methodologies from the company that pioneered one-to-one personalization —a decision you can bet our career on Another supporting slide for proven experience listing additional customers by vertical
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  • 協同合作 &gt; 資訊交流 &gt; Wiki/Lab 學習知識經驗 &gt; 正確執行全方位 HR 功能( 60/120/240/360 ) &gt; 經由 global experience 的分析報告 , KB 來應用更新的管理模式 &gt; 達到企業內外的 HR 資訊交流
  • Broad Vision 2009 Clear+Clearvale

    1. 1. C-L-E-A-R HR2.0 clearvale - your Enterprise Social Network
    2. 2. Agenda <ul><li>BroadVision Introduction </li></ul><ul><li>Application Trend </li></ul><ul><li>BroadVision HR 2.0 </li></ul><ul><li>Clearvale – Enterprise Social Network </li></ul><ul><li>Clearvale use case </li></ul>
    3. 3. Company Fact Sheet <ul><li>Founded May 1993 </li></ul><ul><li>IPO June 1996 </li></ul><ul><li>Global e-business pioneer </li></ul><ul><li>HQ @ Redwood City, CA, USA </li></ul><ul><li>Worldwide footprint @ 20+ countries </li></ul><ul><li>Workforce > 250+ </li></ul><ul><li>Founded May 2006 </li></ul><ul><li>Global on-demand e-biz expert </li></ul><ul><li>B2E, B2B, B2C solutions </li></ul><ul><li>HQ @ Beijing, China </li></ul><ul><li>Worldwide footprint @ 20+ countries </li></ul>
    4. 4. <ul><li>500+ global enterprise customers </li></ul><ul><li>60M registered users to BroadVision-powered sites </li></ul><ul><li>Driving $billions annually in value </li></ul><ul><li>200+ employees/contractors </li></ul><ul><li>Global headquarters in Redwood City, CA and worldwide locations </li></ul><ul><li>6 EMEA locations: UK, France, Italy, Spain, Germany, Netherland </li></ul>BroadVision Fact Sheet
    5. 5. Global Customers
    6. 6. European Customers
    7. 7. Application Trend
    8. 8. Open source, off-shoring, Web2.0 <ul><li>Open-Source </li></ul><ul><ul><li>Complete Stack: O/S, Database, App Servers, Development Tools </li></ul></ul><ul><ul><li>Driving down TCO </li></ul></ul><ul><ul><li>15+ Java application leading experience </li></ul></ul><ul><li>Off-shoring </li></ul><ul><ul><li>SaaS: Application onDemand </li></ul></ul><ul><ul><li>Collaborative Development </li></ul></ul><ul><ul><li>Driving down TCO </li></ul></ul><ul><li>Web 2.0 </li></ul><ul><ul><li>Web 2.0 -> Enterprise 2.0 </li></ul></ul><ul><ul><li>Enterprise Internal/External Collaboration </li></ul></ul>
    9. 9. BroadVision Product Vision E-Commerce Portal CLEAR HR 2.0 B2 E B2 C workforce B2B Enterprise Social Network Workforce Relationship Mgmt. Enterprise 2.0
    10. 10. The rise of Web 2.0
    11. 11. SNS Transition 参与者 关系 个人 团对 公司 私人 工作 商务 CSN CSN ( 大众 型社客网络 ) ESN ( 企业级社区网络 ) ESN
    12. 12. WRM Value Proposition: <ul><li>Employees </li></ul><ul><li>Stakeholders </li></ul><ul><li>Executives </li></ul><ul><li>Customer </li></ul><ul><li>Partners </li></ul><ul><li>Suppliers </li></ul>Company Workforce Mgmt. Employee Portal MBO/ Performance Project Management Collaborations Apps. Project Mgmt. Collaboration MBO/ Performance Internal External EIP Workforce Information
    13. 13. BroadVision HR 2.0
    14. 14. C-L-E-A-R H R Management Concept
    15. 15. Why Clear
    16. 16. CLEAR - Enterprise 2.0 revolution
    17. 17. C-L-E-A-R 解決方案
    18. 18. 核心模組
    19. 19. Clear 專業版 • 員工自助管理 • 個人資訊維護 • 信息發佈平台 • 人力資源報表 • 組織結構    • 部門管理 • 薪資稅率計算 • 薪資匯總報表 • 考勤與排班管理 • 差旅管理 • 休假月歷設定管理 • 綜合分析報表 • 360 度職能管理績效考核 • MBO 目標管理 • 即時追蹤與回饋 • 便捷的考核評分 • 績效獎懲應用   • 職能分析報表 免費使用 !! CHRM 專業版 = 高員工滿意度 Global Information Center
    20. 20. Clearvale - BroadVision ESN 企業級社區網路
    21. 21. Clearvale – 明晰榖
    22. 22. Clearvale Use Case: CRM Internet network for a global gaming company
    23. 23. Clearvale Advantages <ul><li>Create a community for your customers where they can find answers to their questions. </li></ul><ul><li>Encourage your customers to share their expertise and experiences with other community members, thereby expanding the knowledge base provided in the community. </li></ul><ul><li>A vibrant community reduces the number of calls to Support since customers can find answers within the community. </li></ul>
    24. 24. Use Case Scenario <ul><li>Nuevo Games develops gaming software </li></ul><ul><li>They support customers around the world </li></ul><ul><li>They want to support customers by providing single location that provides: </li></ul><ul><ul><li>Tips on using the games </li></ul></ul><ul><ul><li>FAQs about using the games </li></ul></ul><ul><ul><li>Game download </li></ul></ul><ul><ul><li>Forums where game players share tips </li></ul></ul><ul><li>They want to reduce the number of calls that they receive from customers </li></ul>
    25. 25. Who Works for This Company? <ul><li>Support Manager (Yuk)—Manages all aspects of Customer Support </li></ul><ul><li>Support Engineer (Lou)—Works remotely. </li></ul><ul><li>IT person (Marta)—Responsible for maintaining computers and networks </li></ul>
    26. 26. Who Uses the Network? <ul><li>Power player (Eiko)—Knows everything about the game </li></ul><ul><li>New player (Sam)—Is learning about the game </li></ul>
    27. 27. 1. Set Up the Network <ul><li>Yuk Sets up a Clearvale network for Nuevo Games customers. </li></ul><ul><li>He makes the network open to anyone. </li></ul><ul><li>He advertises the network by including the URL and directions for accessing with each sale of a Nuevo game. </li></ul>
    28. 28. 1. Set Up the Network <ul><li>Yuk asks Lou to create a community for the game he supports, Dreadlocks . </li></ul><ul><li>The community is open to anyone interested in the game. </li></ul><ul><li>Lou creates a community named Dreadlocks Gamers . </li></ul>
    29. 29. 2. Add Information for Customers <ul><li>Lou creates a FAQ based on the most commonly asked questions. </li></ul><ul><li>He creates a Forum where customers can ask and then answer each other’s questions. Answers can be rated. </li></ul><ul><li>He sets up a Photo block with screen captures of the next iteration of the game to encourage them to upgrade. </li></ul>
    30. 30. 2. Add Information for Customers <ul><li>Lou adds a message board where folks can communicate with each other. </li></ul><ul><li>He sets up a Twitter feed of the latest comments on gaming. </li></ul><ul><li>He creates a file download block where customers can download some additional features for their game. </li></ul>
    31. 31. 3. Customers Use Network to Find Answers <ul><li>Sam asks a question on the forum. </li></ul><ul><li>She figures out how to use the game by reading the FAQ. </li></ul><ul><li>She finds a workaround to a glitch she noticed by reading Eiko’s answers on the Forum. </li></ul>
    32. 32. 4. Customers Also Provide Content <ul><li>Eiko answers Sam’s question in the forum about the tools to use for protection when playing Dreadlocks. </li></ul><ul><li>She shares information by using the message board. </li></ul><ul><li>Because Eiko is a frequent participant on the network, she receives bonus features that she can download from within the community. </li></ul>
    33. 33. Vibrant Community
    34. 34. No IT Tasks Required <ul><li>Because Clearvale is based on Web 2.0 technologies, Marta in IT has no tasks pertaining to managing Clearvale. </li></ul><ul><li>Lou maintains the Clearvale network by inviting new customers and posting relevant content. </li></ul>
    35. 35. BroadVision ESN Applications SCM 2.0 CRM 2.0 Support 2.0 Value Added Enterprise Applications Collaborative CRM Enterprise Social Network Collaborative Customer Support Supply Chain 2.0 PDM 2.0 Collaborative PDM
    36. 36. BroadVision CLEAR HR Customers <ul><li>Technology / Media / Telco </li></ul><ul><li>– 新浪( SINA ) , Corel Taiwan, WebSense SH, 凱英信業 , 空中網( Kong), 聯合網視 (UITV), 飛拓無限( Fractalist ) , 一起玩網路 , 城市網路股 , 佰程旅行網, 保利博納 </li></ul><ul><li>Manufacturing / SOE </li></ul><ul><li>– 北京精雕科技 , 中國林業物資總公司 , 國藥集團藥業股份有限公司 , 中國汽車工業進出口總公司 , 中鐵二十二局第一工程公司 , 中鐵現代物流科技股份有限公司 </li></ul><ul><li>• Healthcare </li></ul><ul><li>– 健康在線(好醫生) , 北京光華醫院 </li></ul><ul><li>• Retail </li></ul><ul><li>– 體之傑體育用品公司,北京禮遊彙電子商務有限公司 , 學鼎昌盛國際貿易公司 </li></ul><ul><li>• Hospitality </li></ul><ul><li>– 黃河京都大酒店 , 北京九頭鳥餐飲連鎖 , 北京亞奧國際酒店 , 北京皇石光明國際公寓 , 昌平商務會館 </li></ul>

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