Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
REMOTE DESIGN
THE ASYNC ADVANTAGE
Davide ‘Folletto’ Casali
NIGHT.EU
Manifesto Ibridi
F E L L O W
DESIGN DIRECTOR ADVISOR
@Folletto
FOUNDATION
PART I
“
”
S. Graber for Harvard Business Review
Many companies
focus too much on technology
and not enough on process.
S. Graber...
Product
type work
Consulting
type work
}Different approaches
to remote work.
THE REMOTENESS CONTINUUM
Distributed
100%
Local
100%
Remote
anywhere in between
concept one
Stable
Speed
Realtime
Speed
Async
Speed
THE THREE SPEEDS OF COLLABORATION
concept two
THE ASYNC ADVANTAGE
Remote work relies more on the async part
Calm
Candor
Challenging
Chaos
Collaborative
Communication
Different
Difficult
Empowering
Enabling
Engaging
Exciting
Flexibi...
Calm
Candor
Challenging
Chaos
Collaborative
CommunicationDifferentDifficult
Empowering
Enabling
Engaging
Exciting
Flexibili...
GENERAL CHALLENGES
PART II
TIMEZONES
Does it have to happen in realtime?
Master work handover
MISUNDERSTANDING
Tone of voice is an issue…
…but what about time to reflect and calm?
Walk away before answering
It’s text: have someone else read it
Use private messages
Increase bandwidth
“Sorry”
COMMUNICATION
Communication is oxygen.
“Communication Issues”
is too generic.
Pinpoint what
you really mean with it.
AVOID EFFICIENCY THEATRE
Do
Give space
to personal
and work alike
Do not
Split too early
conversations
in multiple channels
Make yourself feel present to others
Daily
text
standups
EXAMPLE
LONELINESS
Some people need to be around people
Co-working spaces
Virtual watercooler
Automattic
internal
watercoolers
EXAMPLE
123
TEAMS
249
PROJECTS
78
COOLERS
17%
1 OUT OF 6
TIMEZONES
MISUNDERSTANDING
COMMUNICATION
LONELINESS
Advantage?
DESIGN CHALLENGES
PART III
QUICK FEEDBACK
Realtime
exchanges
Reach
anyone
Sketch
Slack
loop
EXAMPLE
BRAINSTORMING
“
”
A. Furnham
Research shows unequivocally that
brainstorming groups produce fewer and
poorer quality ideas than the same...
groupthink
/ˈɡruːpθɪŋk/
the practice of
thinking or making
decisions as a
group, resulting
typically in
unchallenged,
poor...
“
”
A. Osborn, the person that formalized brainstorms
The fact is that group brainstorming is
recommended solely as a supp...
The generalized idea of brainstorms
must include alone time to work.
Design
challenge
EXAMPLE
ALIGNMENT
Decisions are always
written somewhere.
// ////////// ////////////// ////
///// ////// //// //////// //////
/// //////////...
Manage Signal / Noise Ratio
Write things that
“everyone knows”
and
“have already been said”
{Improve
Copywriting
Naming things
Identifying audience
WRITING IS AN IMPORTANT SKILL
WORKSHOPS
THE BLANK STARE EFFECT
In a video chat, that emotionless expression
everyone does when others speak.
Surveys as questioning
Discussion threads
Iterations and explorations
KJ Remote
workshop
EXAMPLE
intenseminimalism.com/2017/fully-remote-kj-technique-workshop/
WORKSHOPS
ALIGNMENT
BRAINSTORMING
QUICK FEEDBACK
Advantage?
Meet
in
person
EXAMPLE
PURE ADVANTAGES
PART IV
MEETINGS
Discussion Threads
99% of the time better than meetings.
NOISE
Better focus
Create the space and quiet that works for you.
INTERRUPTIONS
Manage interruptions
Answer when is best for your work
TIME MANAGEMENT
Organize your day, work when works best.
Flexible Time
MEETINGS
NOISE
INTERRUPTIONS
TIME MANAGEMENT
Advantage?
THE ASYNC ADVANTAGE
Time to think
Time to calm
Focus
Everything written
Interruption management
Flexible time
“
”
Bruno Munari
To complicate is easy, to simplify is hard.
To complicate, just add,
everyone is able to complicate.
Few ...
Thanks.
@Folletto
INTENSEMINIMALISM.COM
Upcoming SlideShare
Loading in …5
×

Design Remote: The Async Advantage

4,441 views

Published on

Working remotely has many benefits but also some obvious and non-obvious challenges. Discussions about remote work also often tend to be generic, however each discipline require its own kind of variations, and design isn’t different.

A lot of the tools available to designers are meant to be used in person, but what if we happen to work remotely, or we want to switch a product team to being remote? How to build trust, gather feedback and craft a unified vision? This talk takes inspiration from some of the practices of Automattic’s teams to overcome some of the unique challenges of remote working.

These solutions will also be beneficial to any designer who desires to engage with open source projects, as they are by definition remote.

This talk was done the first time at WordCamp Brighton 2017.

Published in: Design
  • Be the first to comment

Design Remote: The Async Advantage

  1. REMOTE DESIGN THE ASYNC ADVANTAGE Davide ‘Folletto’ Casali
  2. NIGHT.EU Manifesto Ibridi F E L L O W DESIGN DIRECTOR ADVISOR
  3. @Folletto
  4. FOUNDATION PART I
  5. “ ” S. Graber for Harvard Business Review Many companies focus too much on technology and not enough on process. S. Graber (2015) Why Remote Work Thrives in Some Companies and Fails in Others
  6. Product type work Consulting type work }Different approaches to remote work.
  7. THE REMOTENESS CONTINUUM Distributed 100% Local 100% Remote anywhere in between concept one
  8. Stable Speed Realtime Speed Async Speed THE THREE SPEEDS OF COLLABORATION concept two
  9. THE ASYNC ADVANTAGE Remote work relies more on the async part
  10. Calm Candor Challenging Chaos Collaborative Communication Different Difficult Empowering Enabling Engaging Exciting Flexibility Freedom Future Independent Inspiring New Rewarding Transparency Automattic Internal Survey with Designers (2017)
  11. Calm Candor Challenging Chaos Collaborative CommunicationDifferentDifficult Empowering Enabling Engaging Exciting Flexibility FreedomFuture Independent Inspiring New Rewarding Transparency Future CalmTransparent Challenging EmpoweringCollaborative
  12. GENERAL CHALLENGES PART II
  13. TIMEZONES
  14. Does it have to happen in realtime?
  15. Master work handover
  16. MISUNDERSTANDING
  17. Tone of voice is an issue…
  18. …but what about time to reflect and calm?
  19. Walk away before answering It’s text: have someone else read it Use private messages Increase bandwidth
  20. “Sorry”
  21. COMMUNICATION
  22. Communication is oxygen.
  23. “Communication Issues” is too generic. Pinpoint what you really mean with it.
  24. AVOID EFFICIENCY THEATRE Do Give space to personal and work alike Do not Split too early conversations in multiple channels
  25. Make yourself feel present to others
  26. Daily text standups EXAMPLE
  27. LONELINESS
  28. Some people need to be around people
  29. Co-working spaces
  30. Virtual watercooler
  31. Automattic internal watercoolers EXAMPLE 123 TEAMS 249 PROJECTS 78 COOLERS 17% 1 OUT OF 6
  32. TIMEZONES MISUNDERSTANDING COMMUNICATION LONELINESS Advantage?
  33. DESIGN CHALLENGES PART III
  34. QUICK FEEDBACK
  35. Realtime exchanges
  36. Reach anyone
  37. Sketch Slack loop EXAMPLE
  38. BRAINSTORMING
  39. “ ” A. Furnham Research shows unequivocally that brainstorming groups produce fewer and poorer quality ideas than the same number of individuals working alone.
  40. groupthink /ˈɡruːpθɪŋk/ the practice of thinking or making decisions as a group, resulting typically in unchallenged, poor-quality decision-making.
  41. “ ” A. Osborn, the person that formalized brainstorms The fact is that group brainstorming is recommended solely as a supplement to individual ideation.
  42. The generalized idea of brainstorms must include alone time to work.
  43. Design challenge EXAMPLE
  44. ALIGNMENT
  45. Decisions are always written somewhere. // ////////// ////////////// //// ///// ////// //// //////// ////// /// ////////// ////// // //////// /////// //// ////// / ////// //// /// ///// ///////////// ///////// ////////// ////////// ////////// /// ////////// //// ///// // ////////// ////////// ////// / //////// //////// //// ////// / ///// //////// ///// //////////// ////////// ////////// ////////// ///////////// ////////// ////// /
  46. Manage Signal / Noise Ratio
  47. Write things that “everyone knows” and “have already been said”
  48. {Improve Copywriting Naming things Identifying audience WRITING IS AN IMPORTANT SKILL
  49. WORKSHOPS
  50. THE BLANK STARE EFFECT In a video chat, that emotionless expression everyone does when others speak.
  51. Surveys as questioning Discussion threads Iterations and explorations
  52. KJ Remote workshop EXAMPLE intenseminimalism.com/2017/fully-remote-kj-technique-workshop/
  53. WORKSHOPS ALIGNMENT BRAINSTORMING QUICK FEEDBACK Advantage?
  54. Meet in person EXAMPLE
  55. PURE ADVANTAGES PART IV
  56. MEETINGS
  57. Discussion Threads 99% of the time better than meetings.
  58. NOISE
  59. Better focus Create the space and quiet that works for you.
  60. INTERRUPTIONS
  61. Manage interruptions Answer when is best for your work
  62. TIME MANAGEMENT
  63. Organize your day, work when works best. Flexible Time
  64. MEETINGS NOISE INTERRUPTIONS TIME MANAGEMENT Advantage?
  65. THE ASYNC ADVANTAGE Time to think Time to calm Focus Everything written Interruption management Flexible time
  66. “ ” Bruno Munari To complicate is easy, to simplify is hard. To complicate, just add, everyone is able to complicate. Few are able to simplify.
  67. Thanks. @Folletto INTENSEMINIMALISM.COM

×