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On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment

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Dynamic, distributed and open business forces enterprises to support various critical requirements, such as, timely reacting to changes, properly reusing business assets and smoothly collaborating with external partners. Existing approaches focus on mechanisms dealing with heterogeneity, but there is a lack of frameworks enabling legacy business processes performing collaboration in an open service environment. This paper proposes the L2L service framework featuring reactive IoT event messaging and coordinator-based collaborating between autonomous enterprises. Along with the emerging of coordinators, L2L empowers on-the-fly business process collaboration with dynamic changes. We present our experiments with a real-world scenario from the shipping industry of China.

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On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment

  1. 1. Lin YE, Biqi ZHU, Chenglong HU, Liang ZHANG Fudan University, China lzhang@fudan.edu.cn On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment This study is partially supported by National Key R&D Program of China under grand No. 2017YFB1400604 and UNINET’s BADALING project. Hong-Linh Truong Aalto University, Finland 2019-07-05
  2. 2. Outline n Motivation n The L2L framework ¡ perceives change and propagates events ¡ fosters cross-enterprises collaboration in an open environment ¡ Supports asset reuse with annotation n Case study – the SSP problem in shipping industry n Conclusion & open issues 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 2
  3. 3. Running Example – SSP 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 3 Normal cases Cases with uncertainties A solution which gains extra profits from uncertainties SSP
  4. 4. Motivation n Business processes and services are shifted to dynamic, distributed, and open environment à Cross-enterprises collaborations heavily rely on the capability of uncertainty handling n Actions in open and collaborative spaces can create new opportunities à e.g. Crossover services n As we seek for new profits, legacy assets, e.g. business process models, should be reconditioned without IT engineers’ intervention 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 4
  5. 5. Related Work n Cross-enterprise collaboration ¡ Ontologies-based approaches in a controlled world ¡ Difficulty in open environments n No commitment (general) n Autonomy (System of Systems) n Unforeseen boundary (crossover services) n Event handling ¡ IoT-enabler within a single enterprise in a large-scale system ¡ Lack of effective solutions for event propagation across boundary of enterprises n Change management ¡ Configurable BPM with limited scenarios ¡ Dynamic modification at process instance level ¡ Fail to meet long-tail change requirements with legacy business process models 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 5
  6. 6. Research Questions n SCHEME the effective approach to support collaborations in open environments n FLEXIBILITY reaction to changes or opportunities at runtime n USABILITY mechanism to facilitate long-tailed patches to legacy business processes models 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 6
  7. 7. The L2L Framework n Coordinators for collaborations in open environments n IoT incorporation for intra- and inter organizations n Annotation-based patches by non-technicians 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 7 Autonomous bees (coordinators) help flowers (legacy systems) pollinated (collaboration), yielding fruits (business values).
  8. 8. On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 87/5/19
  9. 9. Policy-based Reaction to Situations with Uncertainties 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 9 Policies
  10. 10. Processes Collaborations for the SSP Problem 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 10
  11. 11. What Bees’ Roles for Citrus 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 11
  12. 12. 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 12 Another Example for crossover services Quasi Liner of COSCO n Praised as “A new business card for COSCO SHIPPING Bulk Co., Ltd.: the quasi-liner” Uncertainties Ostrich approach (business contracts) Maximizing service value with changes Adaptation n The Achilles‘ Heel ¡ p -> (1-p) -> (1-p)k ,p<1 n The instant collaboration across enterprises in an open world does need synergism of services and IoT
  13. 13. Case Study – Taking Advantage of Changes 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 13
  14. 14. Evaluation against the RQs 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 14 n SCHEME ¡ L2L is an effective approach to support collaborations in open environment n FLEXIBILITY ¡ Events from IoT propagate messages intra- and inter-organizations, which enables smart decisions for changes and opportunities n USABILITY ¡ Annotation provides a non-intrusive mechanism to facilitate long-tailed patches for legacy business processes models
  15. 15. Conclusion 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 15 n A framework L2L for cross-enterprise collaboration against environment uncertainties, including ¡ Coordinators leveraged collaboration scheme in open environments ¡ Incorporation of IoT and sharing of information resulted in flexibility for changes and opportunities ¡ The annotation-based patches facilitated long-tailed functional and/or non-functional constraints by non- technicians
  16. 16. Future work n More applications to validate that L2L could make added values for stockholders n Complex systems with spatiotemporal constraints n Smart systems that reactive to situations n Proactive measures against asynchronous events or emergent opportunities n Global validation with multiple local intentions 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 16
  17. 17. Thanks 7/5/19 On-the-fly Collaboration for Legacy Business Process Systems in An Open Service Environment 17 Any Comments & Discussion are Welcome

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