VIRTUAL COMMUNITY POLICING Sergeant Marko Forss Helsinki Police Department Virtual Community Policing Group 2011
Why Police is Visibly Online? <ul><li>Lowers the level to contact the police and talk about personal things </li></ul><ul>...
Virtual Community Policing <ul><li>Started in September 2008 from IRC-Galleria </li></ul><ul><li>At the moment tree police...
<ul><li>www.poliisi.fi/nettipoliisi </li></ul>
Other Police Services in Social Media <ul><li>National Police Boads Communications </li></ul><ul><li>FB: Suomen poliisi –f...
Statistics 2010 <ul><li>IRC-Galleria </li></ul><ul><ul><li>About 16000 messages in 2010 </li></ul></ul><ul><li>Facebook </...
In addition to answered messages 131 acts : 2010 (last 7 months) 2011 (first 6 months) <ul><ul><li>139 acts </li></ul></ul...
<ul><li>1100 child sexual abuse cases in whole Finland 2010 </li></ul><ul><ul><li>About 150 were internet related </li></u...
Future and possibilities <ul><li>Virtual Policing will be basic police work </li></ul><ul><li>Virtual police officers will...
Finally… Internet doesn’t make you stupid, it only allows to show your own stupidity to many people ‏ THANK YOU! [email_ad...
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Virtual Community Policing 2011

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  • 12.12.09
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  • Virtual Community Policing 2011

    1. 1. VIRTUAL COMMUNITY POLICING Sergeant Marko Forss Helsinki Police Department Virtual Community Policing Group 2011
    2. 2. Why Police is Visibly Online? <ul><li>Lowers the level to contact the police and talk about personal things </li></ul><ul><li>Preventive police work : Inform about laws and answer to questions </li></ul><ul><li>Creates a feel of security on internet </li></ul><ul><li>Profiles are there not to limit the freedom of speech or to moderate the sites but profiles will intervene to criminal acts if it’s necessary (bullying, sexual crimes etc) </li></ul><ul><li>The key for succesfull work is bilateral and confidental low treshold communication </li></ul>
    3. 3. Virtual Community Policing <ul><li>Started in September 2008 from IRC-Galleria </li></ul><ul><li>At the moment tree police officers working full time </li></ul><ul><li>New pilot started in April 2011 </li></ul><ul><ul><li>13 police officers from 10 different police stations </li></ul></ul><ul><li>Where we work: </li></ul><ul><ul><li>Facebook </li></ul></ul><ul><ul><li>IRC-Galleria </li></ul></ul><ul><ul><li>Messenger </li></ul></ul><ul><ul><li>Hommaforum </li></ul></ul><ul><ul><li>Demi </li></ul></ul>
    4. 4.
    5. 5. <ul><li>www.poliisi.fi/nettipoliisi </li></ul>
    6. 6. Other Police Services in Social Media <ul><li>National Police Boads Communications </li></ul><ul><li>FB: Suomen poliisi –fanclub (over 170 000 fans) </li></ul><ul><li>YouTube channel suomenpoliisi </li></ul><ul><li>Poliisista päivää -blogs </li></ul><ul><li>Twitter 2011 </li></ul><ul><li>National Bureau of Investigation (NBI) </li></ul><ul><li>www.poliisi.fi/nettivinkki </li></ul><ul><li>Security police </li></ul>
    7. 7. Statistics 2010 <ul><li>IRC-Galleria </li></ul><ul><ul><li>About 16000 messages in 2010 </li></ul></ul><ul><li>Facebook </li></ul><ul><ul><li>About 1000 chain of messages to inbox in 2010 </li></ul></ul><ul><li>Messenger </li></ul><ul><ul><li>Used almost every day </li></ul></ul><ul><li>Email </li></ul><ul><ul><li>400 answered emails </li></ul></ul>
    8. 8. In addition to answered messages 131 acts : 2010 (last 7 months) 2011 (first 6 months) <ul><ul><li>139 acts </li></ul></ul><ul><ul><li>22 criminal reports (17 were sexual crimes) </li></ul></ul><ul><ul><li>28 “verbal warnings” (bullying) </li></ul></ul><ul><ul><li>9 reports to child welfare (suicidal, depressed etc) </li></ul></ul><ul><ul><li>About 70 tips </li></ul></ul><ul><ul><li>131 acts </li></ul></ul><ul><ul><li>38 criminal reports (34 were sexual crimes ) </li></ul></ul><ul><ul><li>25 “verbal warnings” (bullying) </li></ul></ul><ul><ul><li>6 reports to child welfare (suicidal, depressed etc) </li></ul></ul><ul><ul><li>About 60 tips </li></ul></ul>
    9. 9. <ul><li>1100 child sexual abuse cases in whole Finland 2010 </li></ul><ul><ul><li>About 150 were internet related </li></ul></ul><ul><ul><li>10-20% of those internet related child sexual abuses were reported trough Virtual Community Policing Group </li></ul></ul><ul><ul><li>This year the percentage will be higher </li></ul></ul><ul><ul><li>Extraordinary that young plaintiffs contact directly the police </li></ul></ul><ul><li>Possibility to act with police profiles acutely to bullying with “verbal” warnings </li></ul><ul><li>Possibility to react fast in social media </li></ul><ul><ul><li>“ Leaks” </li></ul></ul><ul><ul><li>Demonstrations </li></ul></ul><ul><ul><li>General discussions </li></ul></ul><ul><li>Best Results </li></ul>
    10. 10. Future and possibilities <ul><li>Virtual Policing will be basic police work </li></ul><ul><li>Virtual police officers will specialize </li></ul><ul><li>Contact ethnic minorities </li></ul><ul><li>Get information from domestic violence cases </li></ul><ul><li>Estonia started virtual policing in June 2011 </li></ul>
    11. 11. Finally… Internet doesn’t make you stupid, it only allows to show your own stupidity to many people ‏ THANK YOU! [email_address]

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