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Trust

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Trust

  1. 1. TRUST<br />8 Essential Elements for Trusting Teams<br />
  2. 2. What makes a trusting team?<br />Social Exchanges<br />Showing Enthusiasm<br />Using Technology<br />Regular Communication<br />Timely, Relevant Feedback<br />Individual Initiative<br />Task Orientation<br />Managing Pressure<br />
  3. 3. Social Exchanges<br />Critical in early stages of team building<br />Shows importance throughout teams existence<br />Personal interests helps team members understand value and priorities of others<br />Builds strong personal bonds<br />
  4. 4. Showing Enthusiasm<br />Demonstrates enthusiasm about their projects<br />Members make a point of encouraging other members<br />Often refer to each other as family <br />Use nicknames to signify uniqueness and unity<br />Keeps it real <br />
  5. 5. Using Technology<br />To enhance communication and solve problems<br />Email communication, scheduling, and file management are the three most important<br />
  6. 6. Regular Communication<br />Keeps all members updated on changes<br />Informs members in advance of absence and follow up on what they miss via email<br />
  7. 7. Individual Initiative<br />Takes the initiative to offer solutions rather than simply identifying the problem<br />High trust allows team members to feel safe enough to suggest alternatives <br />When faced with challenges team agrees to adjust and move forward<br />
  8. 8. Timely, Relevant Feedback<br />Timely feedback allows members to keep up the momentum of ongoing task<br />Allows all members to contribute ideas and thoughts<br />Helps to create solutions and products that have support of all team members<br />
  9. 9. Task Orientation<br />Take the time to establish procedural norms and expectations in the early stages of team formation<br />Once team is formed, trusting teams switch their focus to the task at hand<br />Allows process to fall into the background as productivity takes center stage<br />
  10. 10. Managing Pressure <br />Tends to be unflappable under pressure, drawing from each other instead of turning against one another<br />Don’t take problems personal <br />Focus on the individual behavior not the person<br />Finds solution rather than focusing on the problem<br />

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