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HR Inspired - The Power Of Communication In A Global Workforce

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Julie Smith, HR Director EMEA - Tate & Lyle
HR Inspired November 2015

Published in: Recruiting & HR
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HR Inspired - The Power Of Communication In A Global Workforce

  1. 1. Managing a Global Workforce The Power of Communication Julie Smith EMEA HR Director, Tate & Lyle
  2. 2. Do we understand English? GHOTI = f as in ‘trough’ or ‘laugh’ = i as in ‘women’ = sh as in ‘station’ FISH
  3. 3. Some stories from my journey…
  4. 4. Kazakhstan • Cars • Relaxation
  5. 5. Tanzania Just a handshake?
  6. 6. Global recruitment and assessment Finance  Business Partner potential  Verbal reasoning  Case studies  Analysis  Teamwork  Development plans Sales  Numeracy  Verbal reasoning  Role play – closing the deal  Role play – successful negotiation Own language option Incomplete assessments Negative feedback Inaccurate development plans
  7. 7. When clear communication really matters… Good news • Training and development opportunities • How we work • Benefits and rewards • Business successes – how you fit in / contribute • Intranet Bad news • Restructuring • Poor results – and what needs to be done • Avoiding accidents • Intranet
  8. 8. What matters? • Language • Culture • History • Local expertise • Listen • Understand • Feedback

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