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Communication for Peace: How Digital Technologies can Enhance Empathy and Dialogue <br />Carole St. Laurent<br />Web/Multi...
Websites, multimedia, capacity building<br />Cellular-based storytelling in Australia<br />Capacity building in Uganda<br ...
I do not want the peace that passeth understanding. I want the understanding which bringeth peace. <br />Helen Keller<br />
Communication for Peace<br />Digital technologies enhance empathy and dialogue<br />Digital storytelling<br />Social media...
The Challenge<br />True understanding is hard enough when you share:<br />Common language<br />Common culture<br />Common ...
The Challenge<br />Sometimes even the people closest to us seem like they’re from different planets!<br />
The Challenge<br />Even sharing genetic material doesn’tguarantee communication!<br />Daddy’s HomeTony Rubino and Gary Mar...
Peace Communications<br />True understanding is even more difficult when you must overcome:<br />Language differences<br /...
“Truth”<br />How much of our “given” truth is universal?<br />Misunderstood?<br />Offensive?<br />
“Truth”<br />Challenged?<br />
Enabling Empathy<br />How can we enable deeper understanding and empathy?<br />See the world through their eyes – a world ...
Digital Storytelling<br />Empowers people to speak their own truth<br />Transcend geography, time<br />Rich mediums – sigh...
Digital Storytelling<br />Invites audiences behind the walls which usually obscure “the other”<br /> Into homes<br />Into ...
Visual Storytelling<br />Waris Ali Chaudhry’s photographs<br />http://www.internationalpeaceandconflict.org<br />
Visual Storytelling<br />Isis-WICCE’s annual report in images<br />
“Pray for Healing of the World”<br />Painting by David Chapman<br />
Homem na Molduraby Humberto Pateguana<br />ARMS into ART<br />a virtual exhibition in cooperation with Núcleo de Arte in M...
Reflection<br />Reflections?<br />How do images impact your empathy for the other?<br />Examples?<br />
Oral Storytelling<br />Amos, “If I were in their shoes”<br />U2, Peace on Earth<br />
Alternative Access<br />Cell-based stories/reports<br />[murmur] (global)<br />Freedom Fone, Zimbabwe<br />Podcasts<br />R...
Reflection<br />Reflections?<br />How does audio impact your empathy for the other?<br />Examples?<br />
Power of Forgiveness<br />Jean Paul Samputu, www.cryrwanda.org<br />“Forgiveness is a powerful weapon against terrorism an...
Positive Examples<br />http://www.oneworld.am/diversity/photos.html<br />Audio slideshow<br />
Reflection<br />Reflections?<br />How do audiovisuals impact your empathy for the other?<br />Examples?<br />
Social Media<br />Amazing new media project, http://oneworld.am/diversity/<br /><ul><li>Blog
Maps
Multimedia
Twitter
Explore it!</li></li></ul><li>Challenging Assumptions<br />“Armenians, please come back and claim your church”AdnanHajizad...
Blogs<br />“Twitter Diplomacy” – Web 2.0 tools bridge closed borders<br />   between Armenia and Azerbaijan<br />“It was a...
Twitter<br />Share or read real-time news<br /><ul><li>Search #hashtags or keywords
Follow organizations or people
Create or follow lists</li></li></ul><li>Ushahidi<br />Online crisis mapping system<br />www.ushahidi.com<br /><ul><li>Tweets
Emails
Web reports
Maps</li></li></ul><li>Ushahidi<br />Deployed in Kenya, DRC, Gaza, etc.<br />Saved lives in Haiti earthquake, 2010<br />Th...
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Communication for Peace: How Digital Technologies can Enhance Empathy and Dialogue

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This presentation explores how digital communication tools can contribute to dialogue and deeper understanding. It was presented at the Religion Communicators Congress 2010 in Chicago, USA.
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At all levels – from interpersonal and organizational, to community, country and world – human relationships experience conflict and need an infusion of deeper understanding and peace.

This workshop will explore ways that digital communication tools can contribute to peace building by enhancing our ability to empathize with each other more deeply, map conflict areas, or refocus dialogues around facts. Concrete case studies will ground this exploration in modern technical tools that can contribute to peace building, such as multimedia storytelling, Ushahidi conflict mapping software, and Web 2.0 tools.

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Communication for Peace: How Digital Technologies can Enhance Empathy and Dialogue

  1. 1. Communication for Peace: How Digital Technologies can Enhance Empathy and Dialogue <br />Carole St. Laurent<br />Web/MultimediaSpecialist<br />FluidITSolutions<br />www.fluidITsolutions.com<br />
  2. 2. Websites, multimedia, capacity building<br />Cellular-based storytelling in Australia<br />Capacity building in Uganda<br />eGovernment collaboration in Canada<br />Peace work inspired by Rwandan filmmaker<br />Pilot project, www.cryrwanda.com<br />@fluidIT<br />
  3. 3. I do not want the peace that passeth understanding. I want the understanding which bringeth peace. <br />Helen Keller<br />
  4. 4. Communication for Peace<br />Digital technologies enhance empathy and dialogue<br />Digital storytelling<br />Social media<br />Interventions and Action<br />Conflict & incident mapping<br />Mobile reporting<br />
  5. 5. The Challenge<br />True understanding is hard enough when you share:<br />Common language<br />Common culture<br />Common standard of living<br />Similar life experiences<br />
  6. 6. The Challenge<br />Sometimes even the people closest to us seem like they’re from different planets!<br />
  7. 7. The Challenge<br />Even sharing genetic material doesn’tguarantee communication!<br />Daddy’s HomeTony Rubino and Gary MarksteinJuly 8, 2009<br />
  8. 8. Peace Communications<br />True understanding is even more difficult when you must overcome:<br />Language differences<br />Socio-economic differences<br />Religious differences<br />Values differences<br />Generations or even centuries of conflict <br />
  9. 9. “Truth”<br />How much of our “given” truth is universal?<br />Misunderstood?<br />Offensive?<br />
  10. 10. “Truth”<br />Challenged?<br />
  11. 11. Enabling Empathy<br />How can we enable deeper understanding and empathy?<br />See the world through their eyes – a world that outsiders cannot usually see<br />Hear sounds from their world<br />Hear their voice<br />Empathize with their emotions<br />
  12. 12. Digital Storytelling<br />Empowers people to speak their own truth<br />Transcend geography, time<br />Rich mediums – sights, sounds<br />Multiple speakers<br />Complete, unfiltered messages<br />Uninterrupted messages<br />
  13. 13. Digital Storytelling<br />Invites audiences behind the walls which usually obscure “the other”<br /> Into homes<br />Into sacred spaces and events<br />Into the speaker’s thoughts and emotions<br />
  14. 14. Visual Storytelling<br />Waris Ali Chaudhry’s photographs<br />http://www.internationalpeaceandconflict.org<br />
  15. 15. Visual Storytelling<br />Isis-WICCE’s annual report in images<br />
  16. 16. “Pray for Healing of the World”<br />Painting by David Chapman<br />
  17. 17. Homem na Molduraby Humberto Pateguana<br />ARMS into ART<br />a virtual exhibition in cooperation with Núcleo de Arte in Maputo, Mozambique<br />http://www.africaserver.nl/nucleo/eng/<br />
  18. 18. Reflection<br />Reflections?<br />How do images impact your empathy for the other?<br />Examples?<br />
  19. 19. Oral Storytelling<br />Amos, “If I were in their shoes”<br />U2, Peace on Earth<br />
  20. 20. Alternative Access<br />Cell-based stories/reports<br />[murmur] (global)<br />Freedom Fone, Zimbabwe<br />Podcasts<br />Radio<br />
  21. 21. Reflection<br />Reflections?<br />How does audio impact your empathy for the other?<br />Examples?<br />
  22. 22. Power of Forgiveness<br />Jean Paul Samputu, www.cryrwanda.org<br />“Forgiveness is a powerful weapon against terrorism and atrocities”<br />
  23. 23. Positive Examples<br />http://www.oneworld.am/diversity/photos.html<br />Audio slideshow<br />
  24. 24. Reflection<br />Reflections?<br />How do audiovisuals impact your empathy for the other?<br />Examples?<br />
  25. 25. Social Media<br />Amazing new media project, http://oneworld.am/diversity/<br /><ul><li>Blog
  26. 26. Maps
  27. 27. Multimedia
  28. 28. Twitter
  29. 29. Explore it!</li></li></ul><li>Challenging Assumptions<br />“Armenians, please come back and claim your church”AdnanHajizade, Azeri Video Blogger<br />http://www.youtube.com/watch?v=gXjNWWt4OSs<br />“For Armenian Facebook users, this was their first exposure to an image of the “enemy” at odds with that usually portrayed in local media.”Twitter Diplomacy, Onnik Krikorian 2 February 2010<br />http://tol.org/client/article/21135-twitter-diplomacy.html<br />
  30. 30. Blogs<br />“Twitter Diplomacy” – Web 2.0 tools bridge closed borders<br /> between Armenia and Azerbaijan<br />“It was a virtual hand of friendship extended across a closed border and a 15-year-old cease-fire line.”<br />http://tol.org/client/article/21135-twitter-diplomacy.html<br />
  31. 31. Twitter<br />Share or read real-time news<br /><ul><li>Search #hashtags or keywords
  32. 32. Follow organizations or people
  33. 33. Create or follow lists</li></li></ul><li>Ushahidi<br />Online crisis mapping system<br />www.ushahidi.com<br /><ul><li>Tweets
  34. 34. Emails
  35. 35. Web reports
  36. 36. Maps</li></li></ul><li>Ushahidi<br />Deployed in Kenya, DRC, Gaza, etc.<br />Saved lives in Haiti earthquake, 2010<br />Thousands of life-and-death text messages<br />Skype with Search and Rescue (SAR)<br />Emails from the World Food Program<br />SOUTHCOM’s video footage from military drones <br />
  37. 37. Ushahidi Haiti<br />Crowdsourcing the Impossible: Ushahidi Haiti http://en.oreilly.com/where2010/public/schedule/detail/14618<br />Tufts map steered action amid chaosBoston Globe, April 5, 2010http://www.boston.com/news/world/latinamerica/articles/2010/04/05/tufts_project_delivered_aid_to_quake_victims/<br />
  38. 38. Debate & Dialogue<br />www.debategraph.org<br />Conflicts are complex, controversial<br />Graphicaltool to buildclarity,consensus<br />
  39. 39. DebateGraph<br />Content/context such as:<br />History <br />Alternatives<br />Arguments for/against<br />
  40. 40. Reflection<br />Reflections?<br />What does social media add to the picture?<br />What else is possible?<br />Examples?<br />Questions?<br />
  41. 41. Resources<br />Global Voices (www.globalvoicesonline.org)<br />Aggregates & translates blogs, podcasts, video<br />http://tv.OneWorld.net<br />http://radio.OneWorld.net<br />FastStone Image Viewer, www.faststone.org<br />
  42. 42. Resources<br />Peace and Collaborative Development Network http://www.internationalpeaceandconflict.org<br />MiroslavVolf, The End of Memory: Remembering Rightly in a Violent World<br />Remembrance vs forgiving/forgetting<br />Reconciliation vs justice<br />

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