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Communication for Peace: How Digital Technologies can Enhance Empathy and Dialogue  Carole St. Laurent Web/MultimediaSpecialist FluidITSolutions www.fluidITsolutions.com
Websites, multimedia, capacity building Cellular-based storytelling in Australia Capacity building in Uganda eGovernment collaboration in Canada Peace work inspired by Rwandan filmmaker Pilot project, www.cryrwanda.com @fluidIT
I do not want the peace that passeth understanding. I want the understanding which bringeth peace.  Helen Keller
Communication for Peace Digital technologies enhance empathy and dialogue Digital storytelling Social media Interventions and Action Conflict & incident mapping Mobile reporting
The Challenge True understanding is hard enough when you share: Common language Common culture Common standard of living Similar life experiences
The Challenge Sometimes even the people closest to us seem like they’re from different planets!
The Challenge Even sharing genetic material doesn’tguarantee communication! Daddy’s HomeTony Rubino and Gary MarksteinJuly 8, 2009
Peace Communications True understanding is even more difficult when you must overcome: Language differences Socio-economic differences Religious differences Values differences Generations or even centuries of conflict
“Truth” How much of our “given” truth is universal? Misunderstood? Offensive?
“Truth” Challenged?
Enabling Empathy How can we enable deeper understanding and empathy? See the world through their eyes – a world that outsiders cannot usually see Hear sounds from their world Hear their voice Empathize with their emotions
Digital Storytelling Empowers people to speak their own truth Transcend geography, time Rich mediums – sights, sounds Multiple speakers Complete, unfiltered messages Uninterrupted messages
Digital Storytelling Invites audiences behind the walls which usually obscure “the other”  Into homes Into sacred spaces and events Into the speaker’s thoughts and emotions
Visual Storytelling Waris Ali Chaudhry’s photographs http://www.internationalpeaceandconflict.org
Visual Storytelling Isis-WICCE’s annual report in images
“Pray for Healing of the World” Painting by David Chapman
Homem na Molduraby Humberto Pateguana ARMS into ART a virtual exhibition in cooperation with Núcleo de Arte in Maputo, Mozambique http://www.africaserver.nl/nucleo/eng/
Reflection Reflections? How do images impact your empathy for the other? Examples?
Oral Storytelling Amos, “If I were in their shoes” U2, Peace on Earth
Alternative Access Cell-based stories/reports [murmur] (global) Freedom Fone, Zimbabwe Podcasts Radio
Reflection Reflections? How does audio impact your empathy for the other? Examples?
Power of Forgiveness Jean Paul Samputu, www.cryrwanda.com “Forgiveness is a powerful weapon against terrorism and atrocities”
Positive Examples http://www.oneworld.am/diversity/photos.html Audio slideshow
Reflection Reflections? How do audiovisuals impact your empathy for the other? Examples?
Social Media Amazing new media project, http://oneworld.am/diversity/ ,[object Object]
Maps
Multimedia
Twitter
Explore it!,[object Object]
Blogs “Twitter Diplomacy” – Web 2.0 tools bridge closed borders    between Armenia and Azerbaijan “It was a virtual hand of friendship extended across a closed border and a 15-year-old cease-fire line.” http://tol.org/client/article/21135-twitter-diplomacy.html
Twitter Share or read real-time news ,[object Object]
Follow organizations or people
Create or follow lists,[object Object]
Emails
Web reports
Maps,[object Object]

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Communication for Peace: How Digital Technologies can Enhance Empathy and Dialogue

  • 1. Communication for Peace: How Digital Technologies can Enhance Empathy and Dialogue Carole St. Laurent Web/MultimediaSpecialist FluidITSolutions www.fluidITsolutions.com
  • 2. Websites, multimedia, capacity building Cellular-based storytelling in Australia Capacity building in Uganda eGovernment collaboration in Canada Peace work inspired by Rwandan filmmaker Pilot project, www.cryrwanda.com @fluidIT
  • 3. I do not want the peace that passeth understanding. I want the understanding which bringeth peace. Helen Keller
  • 4. Communication for Peace Digital technologies enhance empathy and dialogue Digital storytelling Social media Interventions and Action Conflict & incident mapping Mobile reporting
  • 5. The Challenge True understanding is hard enough when you share: Common language Common culture Common standard of living Similar life experiences
  • 6. The Challenge Sometimes even the people closest to us seem like they’re from different planets!
  • 7. The Challenge Even sharing genetic material doesn’tguarantee communication! Daddy’s HomeTony Rubino and Gary MarksteinJuly 8, 2009
  • 8. Peace Communications True understanding is even more difficult when you must overcome: Language differences Socio-economic differences Religious differences Values differences Generations or even centuries of conflict
  • 9. “Truth” How much of our “given” truth is universal? Misunderstood? Offensive?
  • 11. Enabling Empathy How can we enable deeper understanding and empathy? See the world through their eyes – a world that outsiders cannot usually see Hear sounds from their world Hear their voice Empathize with their emotions
  • 12. Digital Storytelling Empowers people to speak their own truth Transcend geography, time Rich mediums – sights, sounds Multiple speakers Complete, unfiltered messages Uninterrupted messages
  • 13. Digital Storytelling Invites audiences behind the walls which usually obscure “the other” Into homes Into sacred spaces and events Into the speaker’s thoughts and emotions
  • 14. Visual Storytelling Waris Ali Chaudhry’s photographs http://www.internationalpeaceandconflict.org
  • 15. Visual Storytelling Isis-WICCE’s annual report in images
  • 16. “Pray for Healing of the World” Painting by David Chapman
  • 17. Homem na Molduraby Humberto Pateguana ARMS into ART a virtual exhibition in cooperation with Núcleo de Arte in Maputo, Mozambique http://www.africaserver.nl/nucleo/eng/
  • 18. Reflection Reflections? How do images impact your empathy for the other? Examples?
  • 19. Oral Storytelling Amos, “If I were in their shoes” U2, Peace on Earth
  • 20. Alternative Access Cell-based stories/reports [murmur] (global) Freedom Fone, Zimbabwe Podcasts Radio
  • 21. Reflection Reflections? How does audio impact your empathy for the other? Examples?
  • 22. Power of Forgiveness Jean Paul Samputu, www.cryrwanda.com “Forgiveness is a powerful weapon against terrorism and atrocities”
  • 24. Reflection Reflections? How do audiovisuals impact your empathy for the other? Examples?
  • 25.
  • 26. Maps
  • 29.
  • 30. Blogs “Twitter Diplomacy” – Web 2.0 tools bridge closed borders between Armenia and Azerbaijan “It was a virtual hand of friendship extended across a closed border and a 15-year-old cease-fire line.” http://tol.org/client/article/21135-twitter-diplomacy.html
  • 31.
  • 33.
  • 36.
  • 37. Ushahidi Haiti Crowdsourcing the Impossible: Ushahidi Haiti http://en.oreilly.com/where2010/public/schedule/detail/14618 Tufts map steered action amid chaosBoston Globe, April 5, 2010http://www.boston.com/news/world/latinamerica/articles/2010/04/05/tufts_project_delivered_aid_to_quake_victims/
  • 38. Debate & Dialogue www.debategraph.org Conflicts are complex, controversial Graphicaltool to buildclarity,consensus
  • 39. DebateGraph Content/context such as: History Alternatives Arguments for/against
  • 40. Reflection Reflections? What does social media add to the picture? What else is possible? Examples? Questions?
  • 41. Resources Global Voices (www.globalvoicesonline.org) Aggregates & translates blogs, podcasts, video http://tv.OneWorld.net FastStoneImage Viewer/Editor (www.faststone.org)
  • 42. Resources Peace and Collaborative Development Network http://www.internationalpeaceandconflict.org MiroslavVolf, The End of Memory: Remembering Rightly in a Violent World Remembrance vs forgiving/forgetting Reconciliation vs justice

Editor's Notes

  1. -let me share some of my recent projects so you understand where I’m coming from -one of the most personally fulfilling moments was sharing the video in Rwanda last year
  2. “I do not want…”Today’s workshop is about Communication for peace-as this quote says, deep understanding is the path to peace-very challenging-very necessary-exciting developments in technology that enable richer communications from a broader base-I will share some examples from the field-lot of wisdom/experience in the room; a chance to share your own experience & questions
  3. -I am convinced, from my experience & research, that we can build empathy & understanding through technologies-the technologies are enablers; people use them powerfully-most exciting developments is how inexpensive & easy to use technologies are becoming-as simple as cell phones, in SMS/voice only mode, as well as multimedia features-when you harness these technologies and combine them in specific ways, very powerful outcomesConflict mapping/interventionsCitizen reporting/communication
  4. How easy do you imagine empathy is between people from:America & IraqPakistan and IndiaIsrael and the Palestinian territoriesSuicide bombers and their victims You and a person you imagine having the most difficulty respecting
  5. -what we don’t even notice as assumptions can be huge barriers to understanding, and ultimately peace -even openly discussed, consensus & mutual respect is very hard to nurture -very important to reveal, discuss, & respect each others’ differences
  6. -the “other” is so inaccessible to us -beyond our experience -behind so many ‘walls’ of barriersDigital stories allow outsiders a unique invitation behind the usual walls that obscure “the other”
  7. -in conflict situations, often the “enemy” speaks for each other, and imputes the most negative portrayals and intentions to them-states pretend to speak for all people-words are imputed to the “other”Digital stories & new media empower speakers to speak their own truth, not have words imputed to them-goes beyond words & facts, to the emotions
  8. -as simple as voice recorder on your cell phone, or free software & a microphone on the computer-that’s how I captured Amos’ storyAudio offers a great deal of creativity-sound-voice-surroundings-plays-interviews
  9. -about murmur-especially for geographically located stories
  10. Jean Paul Samputu – survivor, peacebuilder, friend-peace is impossible without forgiveness
  11. -building bridges across conflict zones is the topic of this piece-simple technology; photographs/voiceover-great as a positive examples – celebrate them
  12. Multiple channels, repurposing, viral marketing expands new media’s reach– exploding online channels-enabled community building that is not possible in person, even traditional communications (phones)-strangers, “enemies”-imprisoned; new media enabled transparency & pressure on authorities(Quote, Timecode 1:50)
  13. Encourage you to read more later
  14. How many of you use Twitter personally?Organizationally?Experience?
  15. One of strongest peace-specific digital tools-free, open source-demonstrate live
  16. Very good online reports that share more-top link is a 5 minute overview by the founder, Patrick Meier-important to note the Haiti work was done almost exclusively by students in Boston-offsite, volunteers, coordinating with on-the-ground professionals-invaluable
  17. Peace & conflict are complex & controversialPresenting all sides of the issues, in response to each other, is a good step at clarity & consensus on the issues
  18. -live online demo