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Web Properties That Convert
           Tweet! @DanMartell, @Flowtown




Credit: mthomas
Who am I? What do I do?
Entrepreneur, Canadian, Marketing Metrics




                                            Credit: grantmac
Why?
While You Sleep
   24 x 7 Online Sales Person, Not Brochure




Credit: mthomas
Conversions




              Follow Up




                          Traffic
Measure
“What you measure gets managed”
$ / Customer =
Credit: mthomas
Goals
High value conversions

Credit: keylosa
Conversion Formula
C = 4m + 3v+2(i-f)-2a

c = probability of conversion (email
capture)
M = motivation of user (when)
V = clarity of value proposition (why)
i = incentive to take action
f = friction elements of process
a = anxiety about entering email
Follow Up
           Geek Speak: Retention, Engagement




Credit: splorp
Credit: jenny-pics




Case Study
Martin “My jewelry buddy”
Infopreneur
“Share what you love”




                        Credit: stansich
Engagement
                     Frequency, Content, Triggers




Credit: eyermonkey
Case Study
     Martell Home Builders: Offline Conversions




Credit: mthomas
Word of Click




Credit: lastquest
Add Value

 Real Value




Credit: mthomas
Case Study
Flowtown: Build an Audience
Traffic
After Conversions & Follow Up




                                Credit: chris_gin
Credit: ttstam




Think Big
Live Local, Market Global
Thanks! I’m
twitter: @danmartell


dan@flowtown.com


Email or @ - 20 Links to Tools

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Web Properties That Convert - Dan Martell - Mesh Marketing - 10/22/09

Editor's Notes

  1. I don’t do any marketing unless I can measure it. No print ads (Call Conversion), or billboards (Mobile Txt Ads / Opt-in), Signs (Traffic Counters) Metrics not Analytics (What MATTERS!)
  2. James Connor - The Perfection of Marketing Cost of Marketing / Acquiring a Customer / USER EBITDAM =- Earnings Before Interest, Tax, Depreciation, Amortization and Marketing Profitable Customer 1) average annual revenue per customer; 2) average gross profit margin before marketing expense (EBITDAM) 3) cost of capital; and 4) average number of years a customer is held.
  3. Funnel - Everything is a funnel - HR, Sales & Marketing - Conversions - Map OUT your Funnels! Per Campaign, or Per Channel
  4. Testimonials. Credibility indicators Site ratings. Guarantee. Language and tone. Site ratings. Eye path. - Five elements control the eye path: size, color, motion, shape, and position.
  5. 99% of companies fail to follow up Auto Response Automated Call / Pre-Recorded 80% increase within first 24hrs
  6. Share what you love. Add value Talk about the proble, not your product.
  7. How many people get Engagement Retention - Email Social Media
  8. 100% Social Media Email Marketing / Follow Up Social Objects 16 / 36 / 47 (110% growth)
  9. Social Object - Emotional Interaction Reach The Future of Word of Mouth is Word of Click Facebook FBML Page (Landing Page) YouTube Annotations SlideShare.net Lead Gen Social Shares in Emails
  10. Flowtown Product Pivot 8 Months Twitter: 9166 Followers Facebook: 40 Fans ;-) Email Opt-In: 500+
  11. Viral / Social SEO PR