Software License Optimization Services and Solutions


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Software License Optimization Services and Solutions

  1. 1. Flexera Software LLC (Global Headquarters): +1 800-809-5659 United Kingdom (Europe, Middle East Headquarters): +44 870-871-1111 +44 870-873-6300 Australia (Asia, Pacific Headquarters): +61 3-9895-2000 Beijing, China: +86 10-6510-1566 For more office locations visit: Copyright © 2013 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners. FX_SD_SLO_LicRecon_Dec13 Software License Optimization Services and Solutions Software spending and license complexity continue to grow and organizations require best practice processes and next generation tools to gain control of their software estate. Flexera Software’s Software License Optimization Services provide the data and insights needed to understand the business value of a SAM and license optimization program, as well as the processes and roadmaps required for successful implementation. License optimization services provide organizations with an accurate and optimized view of their license position, enabling them to reduce ongoing cost and risk and accelerate time to value. Our FlexNet Manager Suite for Enterprises is the only Software License Optimization product that automates and optimizes license and contract management processes to reduce software license, maintenance and audit costs, while maintaining license compliance. About Flexera Software Flexera Software is the leading provider of strategic solutions for Application Usage Management; solutions delivering continuous compliance, optimized usage and maximized value to application producers and their customers. Flexera Software is trusted by more than 80,000 customers that depend on our comprehensive solutions - from installation and licensing, entitlement and compliance management to application readiness and software license optimization - to strategically manage application usage and achieve breakthrough results realized only through the systems-level approach we provide. For more information, please go to: Next Steps: Learn more about optimizing your software license management processes – visit or contact a Flexera Software representative.
  2. 2. Software License Optimization = Software Savings & Continuous Compliance Software is one of the major items on IT expense budgets. Industry analysts estimate that software license and maintenance fees represent 20 to 35% of total enterprise IT spend. The vast majority of that software spend is tied to major desktop and server application vendors—Microsoft® , IBM® , Oracle® , SAP® , Symantec™ and Adobe® — that have a range of complex license models, translating into license management challenges for clients. The lack of mature software asset management processes exposes enterprises to software audit liabilities and overspending on licenses and maintenance. A SAM program supported by a Software License Optimization solution allows organizations to control costs and reduce risks associated with software assets. But, many companies lack sufficient understanding of their current state and adequate business case data (both quantitative and qualitative) to justify a SAM and license optimization investment decision. Flexera Software’s Software License Optimization Services assist organizations in assessing their current state of asset management maturity, help build the justification for a SAM and license optimization program investment, and develop best practice SAM processes and roadmaps for program implementation. In addition, license optimization services assist organizations with generating an accurate and optimized license position, enabling them to reduce ongoing cost and risk and accelerate time to value. Our Software License Optimization services will set you on a path to the highest level of license optimization maturity where ongoing cost savings of 5-30% per year on software spend can be realized (figure 1). DATASHEET License Reconciliation and Optimization Service Leverage License Entitlements to Reduce Software Costs Benefits to Your Organization: • Calculate an Effective License Position (ELP) to identify areas of over licensing or under licensing and gain visibility and control over the software estate • Apply license entitlements to minimize license consumption and reduce ongoing software costs • Mitigate risk by understanding the organization’s license compliance position Optimized License Position Stock Keeping Unit (SKU) Library Product Use Rights Library FlexNet Manager Suite Optimization Solutions FlexNet Manager Platform Application Recognition Library Hardware Inventory Software Inventory Application Usage Entitlement DataInventory Data Purchase Orders Contracts License Position Figure 1: Flexera Software consultants leverage FlexNet Manager Suite to generate a license position
  3. 3. Figure 2: Flexera Software’s Customer Value Methodology Figure 3: Flexera Software’s Application Usage Management (AUM) Success Framework Planning • Virtualization/Cloud/VDI • Transformations (e.g. OS, SaaS) • BYOD / BYOL Strategies Processes Systems • Cradle to Grave SW HW Mgmt • Packaging and Delivery • Centralized Asset Management • ITSM Process Alignment Procurement Approach • Sourcing Strategy • Total Spend Leverage • Centralized vs Decentralized • Alignment w/SW Consumption Proactive Supplier Management • Fact Based Negotiation Strategy • Contract Lifecycle Management Compliance Management • Entitlement Based Reconciliation • License Position Remediation • MA / Divestitures Sustained Optimization • Usage / Entitlement Based License Optimization • Self-service SW Request, Approval, Fulfillment • Standard Software Catalog Consumption Strategy Application Management Procurement Supplier Model Compliance Optimization Enterprise IT Initiatives (Desktop/Server) Reduce Costs Application Usage Management (AUM) Across the Entire Lifecycle Decrease Risk Increase Operational Efficiences Entitlement Management Compliance Strategy Supplier Management Application Hardware Lifecycle Management Application Procurement Strategy Customer Value 1. Ide ntify Opt imize 4.Me asure Val idate 2. D efine Del iver 3.De sign Flexera Software License Reconciliation and Optimization Service is part of Flexera Software’s Customer Value Methodology which focuses on customer value and business outcomes over the entire lifecycle (figure 2). Managing application usage across the software lifecycle is important to ensure your ability to maximize value with high-value solutions that have been built out over the years with successful customer deployments. This methodology uses the Flexera Software Application Usage Management (AUM) Success Framework (figure 3). The Success Framework leverages industry best practices to understand organizational maturity and possible gaps.
  4. 4. License Reconciliation and Optimization Service The License Reconciliation and Optimization Service uses a combination of FlexNet Manager Suite for Enterprises system functionality and onsite services to provide the customer with a full license management and optimization solution for an agreed set of vendors. A license reconciliation is performed, resulting in the creation of an Effective License Position that allows the organization to understand areas of license over spend and under spend (non-compliance). With that knowledge the organization is able to take action to defer new license purchases, mitigate license compliance risk, and/or reduce ongoing software license and maintenance costs. Workshop Objectives The License Reconciliation and Optimization Service has two primary objectives: • Perform a license reconciliation taking into consideration software deployed (inventory data) and license entitlements, including purchase order data and product use rights, to generate an optimized Effective License Position (ELP) • Generate a license compliance report for each vendor in scope and show final, optimized license consumption Service Delivery Approach The License Reconciliation and Optimization Service will be carried out as follows: • Purchase order (PO) and contract data related to customer software purchases will be verified and normalized to ensure clean entitlement data is flowing into the system • If Stock Keeping Unit (SKU) information exists within the Purchase Order data, SKUs will be verified against the Flexera Software SKU library and Licenses, as defined within FlexNet Manager Platform, will be created • Volume Agreements (e.g. Microsoft Enterprise Agreement, IBM Passport Advantage, etc..) will be mapped to licenses and purchases to create a complete overview of associated Product Use Rights • Where purchase agreements include maintenance (e.g. Microsoft Software Assurance) this will also be mapped in FlexNet Manager Platform to determine rights to future product releases (upgrades). Entitlements for these products will be automatically applied as new product versions are released • Product Use Rights (e.g. upgrade, downgrade, second use, virtual use, etc.) will be incorporated into the creation of Licenses (within FlexNet Manager Platform) to allow determination of an optimized license consumption position. Relevant software upgrade entitlements will be applied to demonstrate full current entitlement. • Any product bundles or suites will be identified and mapped into the system • Where applicable, and when required data is available, allocation of licenses to corporate structure will be performed • Where Purchase Order data is insufficient or unavailable, best endeavors will be made to map purchases in the system. This may not result in an accurate license position, but any restrictions or limitations will be documented. • The Flexera Software consultant will produce an Effective License Position report that will identify the compliancy of each product in scope. This report will show the purchases of each product against the base level install count, and also the final license consumption. Service Deliverables Flexera Software will provide the following deliverables to the client at the conclusion of the engagement: • An Effective License Position/Compliance report that will identify the optimized license consumption and compliance position of each product in scope. • An Unlicensed Application report showing where installs exist, but no purchasing information can be found for licensable products. This report will help to mitigate risk by catching unauthorized installs as well as standard license breaches.
  5. 5. License Reconciliation and Optimization Service Project Timeline A typical schedule for a 30 day License Reconciliation and Optimization Service is shown below. The schedule assumes that all pre-requisites set forth below have been met. The length of the service is variable depending on the scope of work and the quality of the customer’s data. Task Description Week 1 2 3 4 5 6 Offsite License Agreements, POs etc analyzed Assessment of purchase and Contract Data Normalization of Purchase Data Research on any unrecognized SKUs or Applications Onsite Creation of licenses from SKU/install data Creation of License Contracts Mapping of Upgrade Purchases Mapping of other Use Rights to licenses Creation and mapping of bundles or suites Creation of unlicensed Application report Creation of License Consumption Report Preparation of Actual License Position report Report completion, presentation and Sign-off Service Prerequisites The following prerequisites must be met for the License Reconciliation and Optimization Service: • FlexNet Manager Platform is installed and operational in customer’s production environment. • Software and hardware inventory data is available. • Relevant user and organizational structure data is available. • Relevant Purchase Order data is available. • Purchase Orders should have a minimum of Product Title, License Quantity, and Type of Purchase (full license, upgrade). It is highly desirable for purchases to include SKU information or Product Codes. Where there is no SKU information available, more time may be required to map purchases, or the deliverables may be based solely on a Consumption report. • Relevant software contract information should be fully available.