Entitlement & Compliance Management Strategic Assessment for Software Vendors


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Entitlement & Compliance Management Strategic Assessment for Software Vendors

  1. 1. Entitlement & Compliance Management Strategic Assessment for Software Vendors & Intelligent Device Manufacturers Transforming the Way You Take Your Products to Market
  2. 2. the software industry is changing... Flexera Software’s Entitlement & Compliance Management Strategic Assessment is a collection of activities and best practices that empower software vendors and their enterprise customers to get the most value from their applications. For software vendors and manufacturers of intelligent devices with embedded software, Entitlement & Compliance Management Strategic Assessment covers everything from the building, licensing, and pricing of the application to its installation, updating, software delivery and renewal. Software vendors and intelligent device manufacturers use Flexera Software’s technologies and processes to increase revenue while reducing operational expenses. Flexera Software’s Strategic Assessment is an accelerated, workshop- centered engagement where Flexera Software experts work closely with your business team to determine ways to increase your product revenue without placing any additional burden on your development staff. We have highly seasoned and skilled professionals with years of experience designing, implementing, and optimizing solutions for the top software companies and intelligent device manufacturers worldwide. What Is the Entitlement & Compliance Management Strategic Assessment? RenewServiceDistributeSellMarket Track Manage & Retire Build Software Development Management Software Inventory Management Entitlement & Compliance Management
  3. 3. Struggling in this Economy? Every software vendor and intelligent device manufacturer face a number of serious and complex challenges that threaten their profitability and leadership position in the market. Some of the burning issues include: • Are our software maintenance renewal rates too low? • Do customers complain that they can’t buy products from us in a way that matches business needs? • Are we taking advantage of every up-sell and cross-sell opportunity? • Are we getting overwhelmed trying to integrate corporate acquisitions into our product line? • Are mergers and acquisitions hurting our ability to hit revenue targets? • Are our products reaching natural saturation points in the market? • Are customers using our products more than they are entitled to? • Are customers demanding our help with Sarbanes-Oxley? • Do we need ways to fortress our products against startup competitors? • Who is using our software and how are they using it? • What can we do to increase shareholder value? • How can we improve our software’s customer experience? These business problems often require the involvement of multiple entities within your organization to solve, and that can be extremely difficult, especially if you don’t have the right expertise and understanding of industry best practices and available technologies. Flexera Software’s Entitlement Compliance Management Strategic Assessment Flexera Software has extensive experience helping software vendors and intelligent device manufacturers successfully overcome each of these challenges – and many more. Our Entitlement Compliance Management Strategic Assessment provides a detailed road map for solving your most difficult problems, enabling your company to increase revenue and cut costs without placing any additional burden on internal resources. C A S E S T U D I E S Flexera Software helps producer of enterprise GIS product alter licensing models to maximize revenue Problem: A large producer of a GIS mapping product was facing enormous pressure to alter their licensing models to compete with new players in the market. Solution: Flexera Software showed them how to cost- effectively migrate to a time- based licensing model that is estimated to increase revenue by 50% in the next 2 years. Flexera Software helps vendor of CAD software cut software distribution costs Problem: A leading vendor of CAD software didn’t know how to reduce their exorbitant order processing and CD-ROM distribution costs. Solution: Flexera Software analyzed their processes and provided a detailed plan for cutting operational costs by over 60%.
  4. 4. C A S E S T U D I E S Flexera Software helps medical hardware company significantly increase software revenue Problem: A manufacturer of medical devices wanted a way to derive more revenue from their products embedded software. Solution: Flexera Software outlined a plan for implementing licensing technology and specific process changes that will enable them to meet their revenue goals. The company now estimates an ROI of 700% in the next 3 years alone. Flexera Software enables mobile device manufacturer to cut costs of distributing software updates Problem: A manufacturer of handheld scanners had enormous problems updating the embedded software in their devices. Solution: Flexera Software not only showed them a cost- effective way to electronically distribute software updates and patches, we also helped them devise a licensing model for their software that will bring in millions in additional revenue each year. How the Entitlement Compliance Management Strategic Assessment Works Flexera Software experts have helped hundreds of the top software vendors and intelligent device manufacturers around the world increase product revenue, reduce operational costs and optimize customer satisfaction. During the Entitlement Compliance Management Strategic Assessment, Flexera Software’s experts analyze the way you license, price, package, install, update, monitor, and renew your products and identify specific areas for improvement. We: • Examine your licensing models to determine if they are generating maximum revenue • Identify ways to recapture revenue lost to piracy and unlicensed use • Pinpoint ways to reduce operational costs through automating license entitlement and fulfillment • Analyze the reliability and customer-friendliness of your product’s installation routines, updates and patch processes • Outline ways to gather valuable business intelligence on your userbase Flexera Software experts then produce a detailed assessment and summary clearly outlining critical focus areas, anticipated benefits, and high-level recommendations on how to correct inefficiencies and bring your processes and infrastructure inline with best practices. Who It Benefits within Your Organization Because critical business problems often impact multiple entities within your organization, Flexera Software’s Entitlement Compliance Management Strategic Assessment impacts and benefits your key stakeholders. Increase Revenues Compliance Operational Efficiency Customer Satisfaction Marketing Engineering Sales Contracts Operations Fulfillment Support Finance Partners Customers Revenue Model Product Design Governance Policies Entitlement Management Systems License Term License Metrics Product (Line) Strategy Structure Segmented Compliance Approach Standard Enforcement Technology Prospect to Support Processes Systems
  5. 5. The Two Phases of the Entitlement Compliance Management Strategic Assessment Each assessment module is composed of two primary phases – the Discovery Workshop and the Executive Presentation – consisting of the following deliverables: Each phase is preceded by key stakeholder interviews to establish business requirements and issues. Entitlement Compliance Management Strategic Assessment Module Overview Flexera Software offers 3 different assessment modules to help software vendors and intelligent device manufacturers solve the burning business issues that threaten their profitability and leadership position in the market. “Flexera Software analyzed our existing processes and infrastructure and designed a plan to streamline our license entitlement management processes. I am breathing a lot easier now knowing we are moving in the right direction.” Enterprise Software Vendor “Every time we had a new product release, our customer support costs would skyrocket because our product was so difficult for users to install. Flexera Software delivered a plan that not only makes our installers easy to use, but significantly cuts our update distribution costs. ” Financial Services Software Vendor Assessment Module Business Requirements Licensing Strategy Operational Models Back-Office Integration Software Packaging Infrastructure Strategic Topics • Product structure • Enforcement • License distribution • Renewals • Governance • License models • Product/SKU management • Operations • Customer experience • Customer support • Installation setup authoring • Software distribution • Update management • Software promotion Operational Topics • Software distribution • Customer experience • Partners • Renewals • Order management • Software distribution • License generation • License deployment • License activation • Renewals • Software release • Software packaging • Update distribution • Customer experience Sample of Tools Used Discovery Workshop Executive Presentation • Leading practice knowledge transfer • Discovery of business objectives and functional requirements • Discovery of current state • Key issues discussions • Business case/ROI • Gap analysis • Recommendations • Impact/costs
  6. 6. Copyright © 2012 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners. ECM_Brochure_SVM_Jan12 Flexera Software LLC Schaumburg, IL 60173 USA Schaumburg (Global Headquarters), Santa Clara: +1 800-809-5659 United Kingdom (EMEA Headquarters): +44 870-871-1111 +44 870-873-6300 Japan (APAC Headquarters): +81 3-4360-8291 www.flexerasoftware.com Next Steps To learn more about how Flexera Software’s Entitlement Compliance Management Strategic Assessment helps software publishers and hardware manufacturers maximize revenue, visit www.flexerasoftware.com About Flexera Software Flexera Software is the leading provider of strategic solutions for Application Usage Management; solutions delivering continuous compliance, optimized usage and maximized value to application producers and their customers. Flexera Software is trusted by more than 80,000 customers that depend on our comprehensive solutions- from installation and licensing, entitlement and compliance management to application readiness and enterprise license optimization - to strategically manage application usage and achieve breakthrough results realized only through the systems-level approach we provide. For more information, please go to: www.flexerasoftware.com