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[Whitepaper] The 8 Most Critical Levers to Managing and Sustaining Change

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More information: https://flevy.com/browse/flevypro/8-levers-to-change-management-3847

Change Management necessitates engaging and rallying people at all levels in the organization transition to a desired future. It is critical to ensure that the entire workforce is eager and ready to embrace the required new behaviors. More often than not, the technical side of a Change initiative is well planned, but it's the implementation part that fails—particularly, changing the mindsets and behaviors of the entire workforce to enable Change to stick.

Change Management needs to focus on the "people side" of Transformation, by assisting people to incorporate new mindsets, processes, policies, practices, and behaviors. This deck highlights the 8 levers that are critical to make the workforce accept and support Change:

1. Defining the Change
2. Creating a Shared Need
3. Developing a Shared Vision
4. Leading the Change
5. Engaging and Mobilizing Stakeholders
6. Creating Accountability
7. Aligning Systems and Structures
8. Sustaining the Change

The slide deck also includes some slide templates for you to use in your own business presentations.

Published in: Leadership & Management
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[Whitepaper] The 8 Most Critical Levers to Managing and Sustaining Change

  1. 1. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 1/11 evyblog Flevy Blog is an online business magazine covering Business Strategies, Business Theories, & Business Stories. MANAGEMENT &LEADERSHIP STRATEGY,MARKETING,SALES OPERATIONS&SUPPLYCHAIN ORGANIZATION&CHANGE IT/MIS Other The 8 Most Critical Levers to Managing and Sustaining Change Contributed by Mark Bridges on July 10, 2019 in Organization, Change, & HR A Comprehensive Guide to Change Management 199-slide PowerPoint presentation Change Management Methodology 64-slide PowerPoint presentation Journey (Change) Management Playbook 39-slide PowerPoint presentation Change Readiness Assessment Toolkit 20-page Word document Most Transformation initiatives fail to achieve their anticipated objectives. Change Management is all about engaging and rallying people at all levels in the organization make the transition and sustain that change. It is critical to ensure that the entire workforce is eager and ready to embrace the required new behaviors. More often than not, the technical side of a change initiative is well planned, but it’s the implementation part that fails—particularly, changing the mindsets and behaviors of the entire workforce to enable change to stick. Managing change is not an occasional affair; it is an iterative process that works on motivating human behavior to accept and adjust to a desired state of mind. The process is naturally evolving as it adapts in accordance with the feedback from the people.
  2. 2. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 2/11 Change Management demands a thorough yet organized approach to enable the “people side” of change to work—essential for accommodating and sustaining Business Transformations. This entails assisting people incorporate new mindsets, processes, policies, practices, and behaviors. A methodical approach to make the entire workforce accept and support change constitutes 8 critical levers: 1. Defining the Change 2. Creating a Shared Need 3. Developing a Shared Vision 4. Leading the Change 5. Engaging and Mobilizing Stakeholders 6. Creating Accountability 7. Aligning Systems and Structures 8. Sustaining the Change
  3. 3. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 3/11
  4. 4. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 4/11 Now, let’s discuss the first 4 levers in detail. 1. Defining the Change The first step entails outlining the rationale, scope, and results of the change initiative for the enterprise, key departments, and roles. There is a need to define critical elements, including the requirements from the initiative, the execution planning, and the adjustments needed to encourage people to work better. The project sponsors need to clearly outline the essence of the proposed Transformation initiative, to realistically embed Change Management into the design of the program, and develop effective Change Management plans. An initial baseline of the expected effect of the program on people should be performed. The baseline also helps analyze the impact of the change program—in terms of skills inventory, head-count indications, adjustments in accountabilities and relationships, shifts in incentives and pay structures, and future learning needs. 2. Creating a Shared Need Once the change and its impact has been delineated, the next thing to do is to create a shared understanding of the rationale for Transformation across the organization. To create a shared need for the Transformation endeavor, the change sponsor needs to build awareness of the necessity for change amongst the senior team, key stakeholders, and the entire organization; demonstrate to the people the benefits of change; and set up a feedback mechanism across the organization. The alignment afforded by developing a shared need for change helps build a strong footing for Transformation. 3. Developing a Shared Vision An essential element of implementing transformation entails delineating a clear vision that outlines critical actions and the anticipated outcomes. It helps in encouraging and involving the workforce in the Transformation initiative, giving them a sense of purpose by becoming a part of something bigger. The vision of the organization after Transformation should be coherent with the company values and mission. 4. Leading the Change This lever entails developing change leadership and implementation skills needed to drive and enable sustainable change. Engagement and commitment of senior leaders is essential for leading change. They are responsible for planning their and the entire workforce’s actions, demonstrating or role modeling the new mindsets and actions, designating program sponsors—e.g., business unit leaders who are enthusiastic about the Transformation initiative and also act as change agents—motivating others to support transformation, and setting up a road map for the change leaders to steer the organization to achieve the anticipated performance milestones.
  5. 5. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 5/11 Post to Facebook Add to LinkedIn Post to Twitter Interested in learning more about these levers to Change Management? You can download an editable PowerPoint on 8 Levers to Change Management here on the Flevy documents marketplace. Are you a Management Consultant? You can download this and hundreds of other consulting frameworks and consulting training guides from the FlevyPro library. Readers Are Also Interested in These Resources A Comprehensive Guide to Change Management 199-slide PowerPoint presentation Change Management Methodology 64-slide PowerPoint presentation Journey (Change) Management Playbook 39-slide PowerPoint presentation Change Readiness Assessment Toolkit 20-page Word document A Practical Framework Approach to Change - The Full Version 135-slide PowerPoint presentation Change Enablement Workshop Presentation 97-slide PowerPoint presentation About Mark Bridges Mark Bridges is a Senior Director of Strategy at Flevy. Flevy is your go-to resource for best practices in business management, covering management topics from Strategic Planning to Operational Excellence to Digital Transformation (view full list here). Learn how the Fortune 100 and global consulting firms do it. Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice methodologies and templates. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago. You can connect with Mark on LinkedIn here. View all posts by Mark Bridges →
  6. 6. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 6/11 Leadership: Can You Master It? 1 comment • 4 years ago Avatar Hayk Antonyan — One of the greatest articles I have ever read. Great many thanks!!! 5 Ways Collective Intelligence Helps Build Smart Teams 1 comment • 8 months ago Avatar Ritesh Patil — Mobisoft Infotech is Houston based smartphone application development company specialize in iOS, Android and BB Enterprise app development and our portfolio comprise of Are you Ready to be an Agile Manager? 1 comment • a year ago Avatar Becky Allen — Thanks for the great article. I have also started writing my own blog. You can check it out here. http://suntrics.com Although it's on start phase but love to get some feedback. :) Industrial Engineer’s Silver Lining 1 comment • 4 years ago Avatar Keerthi — Industrial Engineer are great as they make better holes; not perfecting drill bit. ALSO ON FLEVY BLOG 0 Comments Flevy Blog Login1 t Tweet f Share Sort by Best LOG IN WITH OR SIGN UP WITH DISQUS Name Start the discussion… ? Be the first to comment. Subscribe✉ Add Disqus to your siteAdd DisqusAddd Disqus' Privacy PolicyPrivacy PolicyPrivacy🔒 Recommend
  7. 7. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 7/11 FEATURED DOCUMENTS ITIL Event Management Process 26-slide PowerPoint presentation ITIL v3 Event Management Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Event Management Process, including: - Key definitions - Purpose and Objectives - Scope - Value [Read More] ITIL Lifecycle Poster (ITIL v3-2011) 1-page PDF document ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3 Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Poster includes all ITIL [Read More] POPULAR DOCUMENTS ON FLEVY Digital Transformation Strategy 118-slide PowerPoint presentation ITIL 4 Poster (ITIL 4 - 2019, ITIL 4 SVS) - New 2-page PDF document Project Quality Management v1 121-slide PowerPoint presentation Business Case Development Framework 32-slide PowerPoint presentation Commercial Due Diligence (CDD) 63-slide PowerPoint presentation 1000+ Consulting Diagrams, Templates, Graphics & Icons 1125-slide PowerPoint presentation 875+ High Impact Presentation Templates 878-slide PowerPoint presentation Complete Guide to Value Creation 101-slide PowerPoint presentation
  8. 8. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 8/11 Explication detaillee des Bonnes Pratiques Maintenance 302-slide PowerPoint presentation Business Process Master List (BPML) Template Excel workbook POPULAR ARTICLES 14 Principles of Lean Toyota Production System (TPS) Editor's Note: Charles Intrieri is a consultant with over 25 years of experience in Operational Excellence, Supply Chain & Logistics, and Metrics-driven Ma... 7 Steps to Produce a Strategy-on-a-Page (SoaP) Every year you are asked to assess the previous year’s business performance and update your strategies to meet the needs of a changing environment, includi... 4 Effective Ways to Manage Resources More Efficiently All workplaces are an integration of numerous departments working together as one to ensure the business runs smoothly. Almost every sector is reliant on o... Taking Innovative Steps to Problem Solving: The Flexons Approach Do you find problem solving so mind breaking? That when we crack our heads to find solutions, we often end up with the same solution all over again? As Alb... Real Estate 101: Developing an Integrated Real Estate Strategy Disruption is constantly changing the retail business environment. In fact, it is adding complexities to it with every passing day. Sweeping changes in c... Managing Performance by Leveraging the Organizational Health Index (OHI) The typical approach to improving productivity focuses on assessing variance in quality, time, rate, service, or cost, around which management systems deve...
  9. 9. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 9/11 COMPLIMENTARY BUSINESS TRAINING GUIDES What is Business Strategy without How can we anticipate & manage Embed View on Twitter Tweets by @flevydocs [Free Download] #Strategy & #Transformation #PowerPoint #Templates CLICK HERE -- >bit.ly/2pbf0f9 Leave a Dr. Seuss comment! Flevy.com @flevydocs
  10. 10. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 10/11 proper Execution? Many companies develop robust strategies, but struggle with operationalizing their strategies into implementable steps. This presentation from flevy introduces 12 powerful business frameworks spanning both Strategy Development and Strategy Execution. [Learn more] BIG Organizational Change? This 48-page whitepaper, authored by consultancy Envisioning, provides the frameworks, tools, and insights needed to manage serious Change— under the backdrop of the business lifecycle. These lifecycle stages are each marked by distinct attributes, challenges, and behaviors. [Learn more] Want to save hours on your future presentations? We've developed a very comprehensive collection of Strategy & Transformation PowerPoint templates for you to use in your own business presentations, spanning topics from Growth Strategy to Brand Development to Innovation to Customer Experience to Strategic Management. [Learn more] Do you work in Operational Excellence or Lean Six Sigma? We have compiled a collection of 10 Lean Six Sigma templates (Excel) and Operational Excellence guides (PowerPoint) by a multitude of LSS experts. These tools cover topics including 8 Disciplines (8D), 5 Why's, 7 Wastes, Value Stream Mapping (VSM), and DMAIC. [Learn more] RECENT ARTICLES BY CORPORATE FUNCTION MANAGEMENT & LEADERSHIP Finding Corporate Philanthropy a Challenge? Let This Primer Guide You How to Achieve GREATER VALUE in M&A? Do the Fundamentals of Post-merger Integration OK, the Merger's Done. How Do We Secure the Promised Revenue Synergies? Why PLUS Decision Making Model is Essential to Ethical STRATEGY, MARKETING, SALES In this Digital Age, Are You Ready for Digital Reinvention? OK, the Merger's Done. How Do We Secure the Promised Revenue Synergies? 'Tis the Season for Strategic Planning! Here’s What You Need to Know to Successfully Formulate and Execute Your Strategy Considering M&A? Here Are 3 Critical Pre-merger OPERATIONS & SUPPLY CHAIN How to Achieve GREATER VALUE in M&A? Do the Fundamentals of Post-merger Integration Conducting PMI? Here Are the Critical 8 Decision Levers to Evaluate Taking Your Facilitation to the Next Level: Master the 12 Workshop Facilitation Techniques ORGANIZATION, CHANGE, HR In this Digital Age, Are You Ready for Digital Reinvention? Finding Corporate Philanthropy a Challenge? Let This Primer Guide You How to Achieve GREATER VALUE in M&A? Do the Fundamentals of Post-merger Integration When Sustaining Stakeholder Interest Is Essential: The Importance of Corporate INFORMATION TECHNOLOGY Why Knowledge Management Strategy Is Important for Business Sustainability Understanding Enterprise Architecture: Is it Really Important Today? Knowledge Management 101: A Practical Guide for Beginners and Practitioners Retail Strategy: How to Effectively Manage IT Costs CORPORATE COMMUNICATIONS When Sustaining Stakeholder Interest Is Essential: The Importance of Corporate Social Responsibility (CSR) Sources of Value You're Building a Customer- centric Organization, So Where's the Customer Department? What's the Best Way to Manage and Communicate with Virtual Teams?
  11. 11. 10/21/2019 The 8 Most Critical Levers to Managing and Sustaining Change | flevy.com/blog flevy.com/blog/the-8-most-critical-levers-to-managing-and-sustaining-change/ 11/11 About Flevy.com / Terms / Privacy Policy Organizations Conducting PMI? Here Are the Critical 8 Decision Levers to Evaluate Considerations Scenario Planning : A Workshop Consulting Approach When the Future Needs to be Different When Business Change Needs to Take the Upper Hand: Take the Lean-led Business Transformation Getting Ready for Enterprise Asset Management (EAM) Implementation Social Responsibility (CSR) Sources of Value Why PLUS Decision Making Model is Essential to Ethical Organizations The Principles and Implementation of Scaled Agile Framework (SAFe) Can Business Communication Be Thought of As a Science? 4 Ways to Improve Customer Communication The Flevy Business Blog (http://flevy.com/blog) is a leading source of information on business strategies, business theories, and business stories. Most articles have been contributed for management consultants and industry executives with over 20 years of experience. If you would like to contribute an article, please email our editor David Tang at dave@flevy.com. Flevy (http://flevy.com) is the marketplace for premium business documents, such as management frameworks, presentation templates, and financial models. Our documents are of the same caliber produced by top tier consulting firms, like McKinsey, Bain, Accenture, BCG, and Deloitte. Learn more about Flevy here. Connect with Flevy: © 2019. Flevy LLC. All Rights Reserved.

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