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In today's competitive environment, organizations must delight their customers and relentlessly look for new ways to exceed their expectations. To accomplish this, Six Sigma Quality has to become a part of an organization's culture. Six Sigma provides a rigorous and structured approach to help organizations improve their performance in meeting their customers' requirements.
This training presentation introduces you to the Six Sigma philosophy, methodology and tools and the infrastructure for successful Six Sigma deployment without too much of statistical jargon. It includes applications of Six Sigma in manufacturing, process and service industries, step-by-step DMAIC improvement approach, phase description and deliverables, and roles of the Leadership team, Champion, Process Owner, Black Belt and Green Belt.
Overview of Six Sigma
Key Concepts of Six Sigma
Applications of Six Sigma in Industries
Six Sigma DMAIC Methodology
Six Sigma Toolkit
Organizing for Six Sigma
Project Selection and Management
Critical Success Factors