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Network Management Internal Audit Checklist

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DOCUMENT DESCRIPTION

Network Management Internal Audit Checklist

Network management refers to the broad subject of managing computer networks. There exists a wide variety of software and hardware products that help network system administrators manage a network

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Network Management Internal Audit Checklist

  1. 1. Internal Audit Checklist-Network Management Version: 2.0 Adaptive Processes Consulting Pvt. Ltd. An ISO 9001:2000 Certified Company 4th & 5th Floor, Sai Durga Enclave, Outer Ring Road Bellandur, Bangalore-560103, India e-mail: Info@AdaptiveProcesses.com www.AdaptiveProcesses.com This document is the property of and proprietary to Adaptive Processes Consulting Pvt. Ltd. Contents of this document should not be disclosed to any unauthorized person. This document may not, in whole or in part, be reduced, reproduced, stored in a retrieval system, translated, or transmitted in any form or by any means, electronic or mechanical. This document is the property of and proprietary to Adaptive Processes Consulting Pvt. Ltd. Contents of this document should not be disclosed to any unauthorized person. This document may not, in whole or in part, be reduced, reproduced, stored in a retrieval system, translated, or transmitted in any form or by any means, electronic or mechanical.
  2. 2. Document Details Circulation List Version Number Approved by Role Reviewed by Role Date of Review Document Name Network Management Internal Audit Checklist Prepared by/ Modified by Role Date of preparation 2.0 Date of Approval This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/network-management-internal-audit-checklist-2328
  3. 3. flevy__2328.xls Audit Cycle Date Of Audit Duration Auditor(s) Auditee(S) Sl. No. Checkpoint Status (Y/N/NA) Remarks 1 Network process 2 Network Security Policy 3 Organization Chart 4 Clearly defined Roles and Responsibilities 5 Capacity planning 6 Requirement study 7 Requirement analysis and feasibility 8 Network diagrams 9 Infrastructure setup [link, router configuration, switch configuration, etc.] 10 Infrastructure Setup validation reports - Change management procedure - Tracking changes 12 Escalation management - Call handling - Issue management and resolution 14 Network monitoring: - Surf Control reports [internet browsing restrictions, bandwidth utilization] 15 Weekly Reporting through Dashboards 16 Vendor evaluation reports 17 Backup of Network Management records Retention policy for records 18 Vendor Contracts 19 Vendor visit schedule Tracking vendor schedules Maintenance reports for vendor visits 20 Network Goals and SLAs 21 Service and equipment invoices [Billing] 22 Best practices in network monitoring 23 Customer Satisfaction Survey results 24 Lessons learnt [snags] Internal Audit Checklist - Network Management Network related Version 2.0 @Adaptive Processes Consulting Pvt Ltd 4 of 4 This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/network-management-internal-audit-checklist-2328
  4. 4. flevy__2328.xls Sl. No. Checkpoint Status (Y/N/NA) Remarks 25 Training needs identified and Training provided 26 Customer complaints and resolution 27 Closure of previous audit findings 28 Other … Version 2.0 @Adaptive Processes Consulting Pvt Ltd 4 of 4 This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/network-management-internal-audit-checklist-2328
  5. 5. 1 Flevy (www.flevy.com) is the marketplace for premium documents. These documents can range from Business Frameworks to Financial Models to PowerPoint Templates. Flevy was founded under the principle that companies waste a lot of time and money recreating the same foundational business documents. Our vision is for Flevy to become a comprehensive knowledge base of business documents. All organizations, from startups to large enterprises, can use Flevy— whether it's to jumpstart projects, to find reference or comparison materials, or just to learn. Contact Us Please contact us with any questions you may have about our company. • General Inquiries support@flevy.com • Media/PR press@flevy.com • Billing billing@flevy.com

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