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© Operational Excellence Consulting. All rights reserved.
This PowerPoint serves as a template for external and internal q...
© Operational Excellence Consulting. All rights reserved.
<Name of Client
Organization>
Opening Meeting
Welcome to the
© Operational Excellence Consulting. All rights reserved. 5
Introduction of Auditees
• Please introduce yourself
 Your na...
© Operational Excellence Consulting. All rights reserved. 7
Audit Scope
Scope of Audit:
• State the scope of audit
• Examp...
© Operational Excellence Consulting. All rights reserved.
Audit Plan
© Operational Excellence Consulting. All rights reserved. 11
Audit Methodology
• Interview of relevant personnel
 Persons...
© Operational Excellence Consulting. All rights reserved. 13
Confidentiality of Information
• Information will be kept con...
© Operational Excellence Consulting. All rights reserved.
Audit Findings
© Operational Excellence Consulting. All rights reserved. 17
Minor Non-conformance
• This refer to a minor deficiency to c...
© Operational Excellence Consulting. All rights reserved. 19
Closing Meeting
• Closing Meeting at 1530hrs
• Management sta...
© Operational Excellence Consulting. All rights reserved.
Appendix - ISO
9000:2008 Clauses
© Operational Excellence Consulting. All rights reserved. 23
ISO 9001:2008 Clauses (Continued)
5.0 Management Responsibili...
© Operational Excellence Consulting. All rights reserved. 25
ISO 9001:2008 Clauses (Continued)
7.0 Product Realization (Co...
© Operational Excellence Consulting. All rights reserved. 27
ISO 9001:2008 Clauses (Continued)
8.0 Measurement Analysis an...
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Conducting an Opening Meeting for a Quality Audit

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This PowerPoint serves as a template for external and internal quality auditors who are conducting an opening meeting for quality audit based on the ISO 9000:2008 Quality Management System.

CONTENTS:

Audit Team
Introduction of Auditees
Audit Standards/Criteria
Audit Scope
Audit Objective
Audit Methodology
Confidentiality of Information
Resources
Major Non-cornormance
Minor Non-conformance
Observation
Closing Meeting
Appendix - ISO 9000:2008 Clauses

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Conducting an Opening Meeting for a Quality Audit

  1. 1. © Operational Excellence Consulting. All rights reserved. This PowerPoint serves as a template for external and internal quality auditors who are conducting an opening meeting for quality audit based on the ISO 9000:2008 Quality Management System. Conducting an Opening Meeting for a Quality Audit Step by step approach to conducting an opening meeting for a quality audit
  2. 2. © Operational Excellence Consulting. All rights reserved. <Name of Client Organization> Opening Meeting Welcome to the
  3. 3. © Operational Excellence Consulting. All rights reserved. 5 Introduction of Auditees • Please introduce yourself  Your name  Your role in the organization  Any specific responsibility related to the QMS
  4. 4. © Operational Excellence Consulting. All rights reserved. 7 Audit Scope Scope of Audit: • State the scope of audit • Example:  Management and Operations of Network of US Public Libraries
  5. 5. © Operational Excellence Consulting. All rights reserved. Audit Plan
  6. 6. © Operational Excellence Consulting. All rights reserved. 11 Audit Methodology • Interview of relevant personnel  Persons with appropriate levels and functions performing activities or tasks within the scope of the audit
  7. 7. © Operational Excellence Consulting. All rights reserved. 13 Confidentiality of Information • Information will be kept confidential • Information will be used only for the purpose of conducting this audit
  8. 8. © Operational Excellence Consulting. All rights reserved. Audit Findings
  9. 9. © Operational Excellence Consulting. All rights reserved. 17 Minor Non-conformance • This refer to a minor deficiency to comply with the standard and may be one of the following:  a failure in some part of the organization’s documented system relative to the standard requirements.  a single observed lapse in one item of the organization’s management system.
  10. 10. © Operational Excellence Consulting. All rights reserved. 19 Closing Meeting • Closing Meeting at 1530hrs • Management staff, auditees and other key personnel are welcomed to attend the closing meeting
  11. 11. © Operational Excellence Consulting. All rights reserved. Appendix - ISO 9000:2008 Clauses
  12. 12. © Operational Excellence Consulting. All rights reserved. 23 ISO 9001:2008 Clauses (Continued) 5.0 Management Responsibility (Continued) 5.3 Quality Policy 5.4 Planning 5.4.1 Quality Objectives 5.4.2 Quality Management System Planning 5.5 Responsibility , Authority and Communication 5.5.1 Responsibility and Authority 5.5.2 Management Representative 5.5.3 Internal Communication 5.6 Management Review 5.6.1 General 5.6.2 Review Input 5.6.3 Review Output
  13. 13. © Operational Excellence Consulting. All rights reserved. 25 ISO 9001:2008 Clauses (Continued) 7.0 Product Realization (Continued) 7.3 Design and Development 7.3.1 Design and Development Planning 7.3.2 Design and Development Inputs 7.3.3 Design and Development Output 7.3.4 Design and Development review 7.3.5 Design and Development verification 7.3.6 Design and Development validation 7.3.7 Control of Design and Development Changes 7.4 Purchasing 7.4.1 Purchasing Process 7.4.2 Purchasing Information 7.4.3 Verification of purchased Product
  14. 14. © Operational Excellence Consulting. All rights reserved. 27 ISO 9001:2008 Clauses (Continued) 8.0 Measurement Analysis and Improvement (Continued) 8.1 General 8.2 Monitoring and Measurement 8.2.1 Customer Satisfaction 8.2.2 Internal Audit 8.2.3 Monitoring and measurement of processes 8.2.4 Monitoring and measurement of product 8.3 Control of nonconforming product 8.4 Analysis of Data 8.5 Improvement 8.5.1 Continual Improvement 8.5.2 Corrective Action 8.5.3 Preventive Action
  15. 15. 1 Flevy (www.flevy.com) is the marketplace for premium documents. These documents can range from Business Frameworks to Financial Models to PowerPoint Templates. Flevy was founded under the principle that companies waste a lot of time and money recreating the same foundational business documents. Our vision is for Flevy to become a comprehensive knowledge base of business documents. All organizations, from startups to large enterprises, can use Flevy— whether it's to jumpstart projects, to find reference or comparison materials, or just to learn. Contact Us Please contact us with any questions you may have about our company. • General Inquiries support@flevy.com • Media/PR press@flevy.com • Billing billing@flevy.com

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