Be the first to like this
Happy Clients, Happy Life!
with Lanny Geffen
Presented on September 18 2014 at
FITC's Web Unleashed Toronto 2014
More info at www.fitc.ca
Some say they have the perfect job… if it wasn’t for the clients!
Projects full of promise, spiral into a nightmare of scope creep, crazy deadlines and missed expectations – woah! It’s time to get along.
This talk is about tools, strategies, stories and morale-building encouragement that will give you the tools to cope with scope, deal with delays, build to budget and thrive in a world where clients matter.
Provide tools and insights that will last your entire career, helping you build fruitful relationships with clients and keep your sanity too.
Just about anyone who works with clients in any role (and everyone does in one way or another).
FIVE THINGS YOU’LL LEARN
How to manage expectations with client
Techniques to address common project problems
Best practices for your team
How to maintain a good relationship and recurring revenue
How to prevent problems in the first place