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  1. 1. 24.10.2011 Insight Social Research Ltd INTRODUCTION TO IVISOC ▪▪▪ LIFELONG LEARNING PROGRAMME [ID] 257771
  2. 2. 24.10.2011 OUR ‘MISSION’ ▪▪▪ • Founded in 1999, Insight Social Research Ltd is a specialist independent consultancy, working alongside (and advising) a variety of public, private and community organisations. • Conducting both qualitative and quantitative social policy research, Insight aims to inform and assist clients to develop creative strategies and action plans in response to people’s needs… leading to imaginative, yet practical solutions. • As a people-focused organisation, Insight believes that the most sustainable outcomes are best delivered through capturing and acknowledging the ‘added value’ that local people offer. • Experience and knowledge in the context of community development is notable, and Insight proactively encourages social inclusion and adopts innovative research methods which harness community strengths brought about through diversity. • Undertaking sensitive research is fundamental to the work of Insight, and through working with clients and within communities, Insight endeavours to gain a deeper understanding of social challenges, needs and opportunities.
  3. 3. 24.10.2011 KNOWLEDGE & EXPERIENCE ▪▪▪ • We are an equal opportunities employer – our whole ethos is built around inclusion and empowerment... our recruitment policies and operational frameworks for research and consultancy reflect this. • Our company has worked throughout Britain, Ireland (and increasingly) the EU and many contracts have been undertaken both across rural and urban regions of Wales on issues surrounding ‘quality of life’ and local aspirations. • We have completed much work relating to ‘people development’, most notably for Communities First, New Sandfields Partnership, Powys Equals Partnership, Next Steps (and more). • Having worked with vulnerable ‘groups’, we have interesting experience of ‘informal’ learning processes relating to the skills and know-how of people with a ‘lived experience’ – not always recognised within ‘formal’ learning processes. • We have regularly demonstrated our competence in developing and utilising training materials relevant to community agendas – some of the work of the company has been published and Malcolm Fisk is widely published.
  4. 4. 24.10.2011 Communities First (1) ▪▪▪ For Communities First (Bro Dyfi, Flintshire, Holywell Neighbourhoods), we undertook a ‘participatory appraisal’ involving training local people (volunteers) to conduct research and identify needs locally… Information was fed into the borough’s [10 year] ‘action plan’ and shared with the community using drama and creativity as a medium, involving hundreds of school children living in ‘deprived’ areas.
  5. 5. 24.10.2011 Powys Equals Partnership (2) ▪▪▪ The Powys Equals Partnership contests traditional ideas of knowledge based on theory (and teaching), attributing a greater value to people’s know-how developed through a ‘lived experience’… With the input of people with a ‘lived experience’ (volunteers), our work underpinned a framework within which the project could positively progress and focused around the value that the ‘lived experience’ afforded the local economy.
  6. 6. 24.10.2011 Next Steps (3) ▪▪▪ In North Wales we consulted with Next Steps participants (volunteers) to understand the issues of people with mental health challenges seeking a ‘meaningful occupation’, phases of which were guided by ‘service users’… Innovative thoughts and ideas brought together the public, private and third sectors in order to secure the future of Next Steps in assisting participants achieve personal aspirations.
  7. 7. 24.10.2011 Abbeyfield Society (4) ▪▪▪ For the Abbeyfield Society we worked with local societies to review the provision of housing support to ‘vulnerable’ older people… The outcomes pointed towards a need for a change in delivery approach and the development of a ‘progressive plan’ in adopting a forward-thinking attitude in guiding the Society and supporting the people it serves.
  8. 8. 24.10.2011 Merchant Navy Welfare Board (5) ▪▪▪ Befriending, mentoring and buddying [for example] are increasingly considered to be positive methods of reaching people with specific support needs… We are acutely aware of the extent to which partnerships and holistic working practices between statutory (and other) bodies is necessary, and our management and evaluation of the ‘health outreach service’ for older seafarers (commissioned by the Nautilus Welfare Fund) is ongoing.
  9. 9. 24.10.2011 QUESTIONS & THOUGHTS ▪▪▪ • Who are the volunteers in social care? • What are the boundaries of social care? • To what extent are family carers volunteers? • How do we see the role of volunteers working alongside others? • How are the ‘skills and capacities’ of volunteers recognised? • How can we make volunteering [more] desirable to the younger generation? • What value can we place upon the sustainability of volunteering? • What will the future hold for the volunteering sector?
  10. 10. 24.10.2011 SEEKING SOLUTIONS, AND ADDRESSING… ▪▪▪ • [1] the extent to which the project will succeed in understanding the challenges of the ‘3Rs’ in being able to address the social, health and economical benefits of volunteering, and • [2] the extent to which this understanding will assist policy development to ensure the sustainability of the ‘3Rs’ and assist in the development of good practice in volunteering sector.