Customer Relationship MarketingNURUL AFIQAH MOHAMAD ROSLI (206620)
THE TOOL BANK ISLAM USE:-1 - Entire transaction process (assuring highest levels of servicequality and continuity)2- Shari...
4- Provided Electronic Banking Facilities such as:-ATM-Cash withdrawal-Fund transfer-Statement request-Utility bills payme...
5- Gain Access to Tabung Haji Services At Bank Islam6- Give Goodies ( Children)7 – Discount ( outlet – get speacil price)8...
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Customer relationship marketing

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Customer relationship marketing

  1. 1. Customer Relationship MarketingNURUL AFIQAH MOHAMAD ROSLI (206620)
  2. 2. THE TOOL BANK ISLAM USE:-1 - Entire transaction process (assuring highest levels of servicequality and continuity)2- Shariah requirements and contracts3 - Assume full spectrum of transactional roles in any giventransaction including:-Principal Advisor-Financial Advisor-Structuring Advisor-Lead Arranger-Facility, Security and Monitoring Agent-Primary Subscriber-Book-Runner-Placement Agent-Shariah AdvisorNURUL AFIQAH MOHAMAD ROSLI (206820)
  3. 3. 4- Provided Electronic Banking Facilities such as:-ATM-Cash withdrawal-Fund transfer-Statement request-Utility bills payment-Zakat payment- Deposit to Tabung Hajie-DebitThe e-Debit (electronic funds transfer at point of sale) is a service whereconsumers pay their purchases using Bankcard and Personal IdentificationNumber (PIN)MEPS CashMEPS Cash is an e-Purse application in your BankcardMEPS Cash is a convenient method for making your routine daily purchases.NURUL AFIQAH MOHAMAD ROSLI (206820)
  4. 4. 5- Gain Access to Tabung Haji Services At Bank Islam6- Give Goodies ( Children)7 – Discount ( outlet – get speacil price)8- Wish Birthday by SMS9- Use IMC program (Facebook & Webside )- www.bankislam.com.myNURUL AFIQAH MOHAMAD ROSLI (206820)

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