Challenges• Launch M-Shwari, a new revolutionary Mobile Banking product.• Facilitate banking options like customer activation, deposits, withdrawals, accountstatement, loan applications and paybacks, etc via mobile• Eliminate the need of ‘walking into a branch’• Core Banking (T24) integration with multiple systems• Point-to-point connection will not work• Sustain large number of mobile users; more than 15 million mobile users
Solution• Core Banking Integration – Effortless integration of core banking applications with multiplesystems making Fiorano a fundamental part of banking architecture. Modular and standardized, lessrisky and less expensive way of deployment.• Peer-to-peer architecture - In-built messaging at the end-points, enabling parallel data-flows.Provides capability to handle an increasing number of users with no degradation in performance.• Ability to easily expose Web Services to core applications - Existing WSDL are used todevelop Web Services, a simplest way to integrate with external systems (such as theSafaricom/Vodafone server in the case of CBA).• Availability of T24 Adaptors - In collaboration with Temenos, our T24 adaptors offer a codelessintegration with the T24 Core Banking, dramatically cutting down on implementation time and cost.• Availability of FioranoMQ®- A JMS-compliant messaging backbone, delivers messages withlowest latency, highest throughput real-time enterprise messaging (asynchronous and synchronous).
Enabling Mobile Banking service,a new product launch by CBA
Benefits• Quick launch of new product - With Fiorano SOA implemented in less than 5 weeks, M-Shwariwas launched in a hitherto unprecedented time frame.• Zero-coding environment - Fiorano’s code-free integration approach dramatically reducesimplementation time, allowing banks to bring new capabilities to market faster.• Increase Business Agility- Fiorano SOA simplifies application maintenance and new applicationdevelopment, resulting in a positive customer experience with a dramatically reduced likelihood ofoutages.• High volume with low latency- CBA was able to easily sustain an unexpectedly large volume oftransactions and data. Over 15-20 million messages sent each day were delivered with high speedand low latency.• Easily scalable – Fiorano SOA provides a platform with easy scalable and reusable solutions whichcan be critical with business expansion, mergers and acquisitions.• User friendly interface - Integrated with any third-party application via a user friendly point andclick tools. An ability to remotely monitor the applications with complete visibility across theenterprise.
Result• An average of 40,000 sign-ups barely a month after its launch• Over one billion KSh of transactions recorded in a month since launched.• With over 15 million having access to M-Shwari, it is expected to continue tosigning up new customers at the same or a faster rate going forward.• After a huge success in Kenya, CBA is looking to expand its services to othercountries with Fiorano’s SOA platform.“Fiorano has been critical in enabling the speed and efficiency with which we have been able toroll out this innovative product (M-Shwari) and handle the unexpected large volume oftransactions and data”“M-Shwari has exceeded all the performance KPIs that we set out to achieve in the first 90 days”- Dennis Volemi, CBA’s Head of Technology, New Business Ventures