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This webinar is presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc. It revisits an area of concern for consumers: energy re-billing. With the passage of the Energy Consumer Protection Act, 2010 (ECPA), consumers have enhanced protections with regard to energy re-billers, their marketing practices, and re-billing contracts entered into after January 1, 2011. The webinar presents information to help consumers recognize the need for caution if contacted by an energy re-biller, and to be better informed about their rights if they find themselves trapped in an unfavourable re-billing contract.
To view and listen to this webinar, use the embedded player below.