WHAT ARE THE OBSTACLES TOFINDING THE RIGHTINFORMATION?
64% Inconsistency in how we tag content64% Don’t know where to look55% Lack of adequate tags53% Poor search functionality39% Dont know what to look forObstacles
“some critical data isnt indexed.”“poor dataquality”“silos”“Most of our content is inconsistent, unreliable,duplicated in multiple places, or worse.Stakeholders have incentive to complain aboutsearch but not to improve their own contentthat feeds into search.”Other
WHAT IS YOUR LEVEL OFSATISFACTION WITH THEEXISTING SEARCHAPPLICATIONS WITHIN YOURORGANISATION?
WHAT IS YOUR LEVEL OFSATISFACTION WITH THEFOLLOWING FEATURES OFSEARCH IN YOURORGANISATION?
WHAT IS YOUR PRIMARYBUSINESS CASE FORINVESTING IN SEARCH?
“increase efficency by redusing time spentsearching for information”“Increase reusability”“Make information Acc3 accountableaccesible accurate”“Improved quality in business decisions, saving time, harmonizing ouroffering globaly”“To find information, make information accessible,avoid duplicates and make the everyday life for ourusers easier.”““knowledge is a strong company asset - sowe need to be able to leverage, share andapply the knowledge better.”
IMPORTANCE OF BEING ABLE TOSEARCH THE SOURCES ANDSYSTEMS
HOW MANY EMPLOYEES AREWORKING ON ADMINISTERING/DEVELOPING/IMPLEMENTINGSEARCH WITHIN YOURORGANISATION?